Fairfield Inn & Suites by Marriott New York Midtown Manhattan/Penn Station

Hotels
Fairfield Inn
8.6 (4936 reviews)
325 West 33rd Street , New York , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Elevator issues
Room cleanliness concerns

Categories

Cleanliness
8.35
Mixed sentiments mentioned; cleaning issues noted in reviews.
Service
9.35
Consistently praised staff and helpful service across multiple reviews.
Location
9.35
Excellent location highlighted in several reviews; convenient access to transportation.
Room Quality
7.85
Concerns about cleanliness and room comfort with some complaints about size.
Amenities
7.85
Mixed feedback on amenities; some shortcomings noted in toiletries and overall offerings.
Value for Money
8.85
Generally considered good value, but some mentions of inadequacies compared to expectations.
Food and Beverage
8.35
Breakfast praised for variety and quality, but some complaints about chaos and limited options.
Overall Experience
8.85
Overall positive feedback but reflects some mentioned issues affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:15

Property Description

Luxurious Stay in the Heart of Manhattan

Prime Location: Situated next to Madison Square Garden and Penn Station, the Fairfield Inn & Suites offers convenience at its best.

Modern Amenities: Enjoy complimentary Wi-Fi, a rooftop bar with stunning skyline views, and in-room essentials like a 37-inch flat-screen TV and a coffee maker.

Convenience at Your Fingertips: Stay active at the fitness center, benefit from concierge services, and relax in the lobby with free newspapers. Plus, with Times Square just a short stroll away, the best of Manhattan is within reach.

Book now for an unforgettable stay in Midtown Manhattan!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

Location

Property Video

Guest Reviews

8.6
Based on 4936 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
M
Mark couple us
10
We had a great time and enjoyed are stay there.
Pros:

Close to MSG and Penn Station. The staff are terrific and very accommodating.

2026-07-11 via Nuitee
J
Jose Mario couple br
8
Pros:

Localização exepcional - há alguns passos da Madison Square - fácil acesso a uma séria de ótimos locais

Cons:

Check-inn as 16;00h - Really.........

2026-07-11 via Nuitee
D
Dana couple us
10
It was a great place and very clean for being in the city
Pros:

Great breakfast

2026-07-10 via Nuitee
K
Katherine couple us
9
Very nice
Pros:

Great

2026-07-10 via Nuitee
M
Marcela family_with_children br
10
Pros:

Tudo ótimo

2026-07-10 via Nuitee
E
Edgar solo_traveller pe
8
BUENO
Pros:

Muy cerca a Penn Station para ir a todos lados y sus instalaciones

Cons:

Falto frutas frescas pero por lo general bien

2026-07-07 via Nuitee
S
Sandra solo_traveller us
10
Pros:

Clean and roomy

Cons:

N/A

2026-07-07 via Nuitee
F
Francisco couple bo
9
Buen hotel, buena ubicación
Pros:

Ubicacion y comodidad

Cons:

La ducha tenia muy poca potencia

2026-07-07 via Nuitee
V
Vainav couple in
5
Inspite of the execeptional location the stay is not worth the price.
Pros:

The location was fantastic, the room and bathroom were clean and the staff were courteous. Breakfast was adequate.

Cons:

The room was very sparely appointed and had absolutely the bare minimum in terms of amenities (plastic cups, no dental kit and barely serviceable coffee maker). Also, the coffee service at the reception was not well stocked.

2026-07-06 via Nuitee
M
Mario couple it
9
2026-07-06 via Nuitee
A
Andrea couple us
4
Overpriced for what they offer.
Pros:

We booked a city view room and it worth it, view was great! Room was clean and spotless, very convenient to public transport and restaurants, hairdryer was great!

Cons:

Rooms are VERY small, parking not included, very limited options for breakfast, bathroom sink was tiny, no body lotion amenities not even a free water bottle, hot days in NYC and AC was not powerful, definitely value- price criteria was not met.

2026-07-06 via Nuitee
T
TINGTING couple cn
9
值得体验
Pros:

房间非常干净整洁 很满意,交通便利,第二天去JFK很方便

Cons:

房间再大一点会更好

2026-07-06 via Nuitee
B
Benjamin solo_traveller de
6
Für ein Woxhenende in NYC okay.
Pros:

Die Lage war Top.

Cons:

Die Sauberkeit und Auswahl im Speisesaal und die Größe des Zimmers. Vermutlich liegt dies an der Stadt New York

2026-07-06 via Nuitee
C
Cathy couple ca
9
Pros:

L’emplacement est parfaite, on peut tout faire à pied et près de la station de métro Penn. Juste un petit bémol, il n’y avait pas fruits au déjeuner autre que des oranges. Sinon, tout est parfaite. Le personnel est très gentil et un stationnement payant juste à côté.

2026-07-06 via Nuitee
K
Keisha-Ann family_with_children us
8
2026-07-03 via Nuitee
D
donalddM1245SZ Family
10
Rooms were clean. Located near the subway. Free ice cream while waiting in the lobby.
Pros:

Very nice hotel. Roof top dining was cool also.

2026-07-02 via Tripadvisor
T
Tracy family_with_children us
6
Ok
Pros:

Location

Cons:

The roll in shower had the soap, shampoo and conditioner fastened to wall. I am in a wheelchair, you cannot reach them while sitting on shower bench.

2026-07-02 via Nuitee
Y
Yamileth couple cr
9
Comodidad
Pros:

Ubicación

Cons:

Desayuno muy básico

2026-07-02 via Nuitee
A
AlvinC530 Family
10
Location location location!!!
Pros:

First and foremost I want to thank front desk agent Shea...she is such a friendly and helpful person and always wears a smile. She's a big asset to this hotel.

If you're here for a game at MSG, then this hotel is it...just a minute walk away!

And if you're planning on leaving on Amtrak, well, Penn / Moynihan are just across the street from this hotel

Again, great location! Thank you!

Alvin from Canada

2026-07-01 via Tripadvisor
S
Susan solo_traveller us
10
Location, Location, Location!!
Pros:

The location was amazing. It was across from Madison Square Garden. Easy access to Amtrak and subways. We had an early train in and a late train out. They held our luggage on both arrival, before check in, and departure day, after check out, so we didnt have to lug it around until our check in/train time. Clean place, friendly staff, and really good breakfast that was included with our stay. Beautiful roof top bar/lounge with pub style food.

Cons:

Everything was fantastic!!

2026-07-01 via Nuitee