Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Aged furniture
Room quality concerns

Categories

Cleanliness
8.13
Some negative mentions regarding dust and worn appearance in common areas.
Service
9.1
Staff were very warm, welcoming, and attentive, with special mentions for Angela.
Location
9.14
Ideal location near the center of Taormina with great views.
Room Quality
8.09
Rooms require refreshing; some issues with fading windows.
Amenities
8.62
Nice pool and garden area, but some furniture is outdated.
Value for Money
8.58
Good experience overall considering location and views.
Food and Beverage
9.13
Excellent buffet breakfast and quality of food.
Overall Experience
8.8
Mostly positive feedback with beautiful views and engaging staff, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:58

Property Description

Stunning Views and Elegant Accommodations

At Excelsior Palace Hotel, immerse yourself in the charm of a Moorish-style building just a short stroll from the Greek Amphitheatre. Enjoy the convenience of free WiFi, an outdoor pool overlooking Mount Etna, and rooms adorned with elegant wood furnishings and parquet floors.

Culinary Delights and Room Service

Indulge in international and Mediterranean cuisine at the hotel's restaurant or wake up to a delightful buffet breakfast featuring pastries, fresh fruit, and traditional Italian coffee. For a more intimate experience, opt to have breakfast served directly to your room.

Convenient Location with Sea Views

Centrally located in Taormina, Excelsior Palace offers stunning views of the Ionian Sea and easy access to the A18 motorway and Taormina Station. Experience the perfect blend of comfort and convenience during your stay.

To book your stay at Excelsior Palace Hotel and create unforgettable memories, contact us now!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for 50% of the adult rate per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for 50% of the adult rate per person per night when using an available extra bed.
    People 13 years old and over stay for 70% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 804 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 8.8
A
Ajit • solo_traveller • in
10
Beautiful stay in a beautiful city
Pros:

Beautiful rooms. Impeccably clean. Great views and wonderful staff.

2026-07-04 • via Nuitee
E
Erin • solo_traveller • it
8
Pros:

The staff is wonderful! They are multilingual, polite, and very helpful.

Cons:

The poolside cafe is decent at best.

2026-07-01 • via Nuitee
L
Lin • couple • gb
9
Pros:

The room is spacious, beautiful, clean and comfortable. The pool area is chilling and beautiful, with the most stunning view of the sea and mt Etna. Overall, the hotel has a bit of a resort feel to it. The breakfast was good, and we loved Angela who’s been extremely friendly and helpful at the breakfast.

Cons:

If anything, the breakfast was not in the restaurant with a view.

2026-06-28 • via Nuitee
L
Laura • couple • it
10
Pros:

Struttura ben posiziona,favolosa vista sul golfo di Taormina,personale gentilissimo e accogliente.

2026-06-26 • via Nuitee
N
Nicola • couple • it
9
2026-06-25 • via Nuitee
E
Emıne • couple • tr
10
2026-06-24 • via Nuitee
L
Laura • couple • nl
9
Hele fijne accommodatie om Taormina te verkennen.
Pros:

De ligging is perfect. Het zwembad is echt heerlijk met prachtige uitzichten. Personeel is vriendelijk. Lunch bij het zwembad was erg goed. Fijne kamer en badkamer.

Cons:

Ontbijt duurde tot 10:30 maar voor 10:15 werd het koffiezetapparaat schoongemaakt en gesloten. Bij navraag hebben we nog wel extra koffie gekregen.

2026-06-23 • via Nuitee
M
Marc Andre • couple • ch
8
2026-06-20 • via Nuitee
M
Maria Paz • couple • us
7
Pros:

Location

Cons:

Food at the restaurant was pretty bad. It was expensive, not variety no taste.
Hotel was very expensive for what it offers.
There are much better alternatives in Taormina

2026-06-17 • via Nuitee
D
Dagmar • couple • ch
8
2026-06-16 • via Nuitee
B
Billie • couple • us
10
We enjoyed our 4 nights at the Hotel
Pros:

We love the property

Cons:

We liked everything

2026-06-11 • via Nuitee
B
Billie • extended_group • us
10
2026-06-11 • via Nuitee
D
Delfin • couple • tr
6
Pros:

Staff wa nice and accommodating the location was great

Cons:

The rooms were not clean at all very dusty and old furniture

2026-06-11 • via Nuitee
C
Christine • couple • us
9
Location! Location! Location!
Pros:

Fantastic resort property. The gardens and cliffside pool were the highlight of this property. Hotel is located in the heart of Taormina but also feels quite secluded. Gorgeous views. Enjoyed the hotel bar for nightcaps. Staff was great in accommodating our request to stay an additional night.

Cons:

A/C didn't work well. Summer months are probably more challenging to keep cool. Poolside menu is somewhat limited.

2026-06-09 • via Nuitee
I
IOANNIS • solo_traveller • gr
10
EXCELLENT
Pros:

LOCATION
BUILDING
GARDENS
POOL
STAFF :RECEPTION , VERY KIND HELPFULL : ADA ,SIMONA, MIRKO VALET

Cons:

Needs Refurbishment

2026-06-08 • via Nuitee
S
Silvina • couple • ar
2
Espantoso
Pros:

Del alojamiento me gustó la vista y la ubicación.

Cons:

La habitación horrible, descuidada, vieja, el baño un espanto, los escaños comunes del hotel igual de viejos y feos

2026-06-08 • via Nuitee
M
Manuel • extended_group • it
8
Hotel con un fascino antico
Pros:

La struttura è una vecchio hotel ma è molto confortevole e le persone dello staff sono tutte molto gentili le camere molto spaziose ma un po’ datate comunque sono stato molto bene la colazione buona sempre con persone molto gentili

Cons:

Il bagno che ha la doccia dentro la vasca un po’ scomodo per entrare ed uscire

2026-06-08 • via Nuitee
A
Alexandre • solo_traveller • br
10
2026-06-07 • via Nuitee
P
Peter • family_with_children • au
9
I would stay again, great location, good breakfast, good beds.
Pros:

Location excellent, breakfast big variety. Comfy beds. View from room. Valet parking.

Cons:

Some of the flooring was water damaged.

2026-06-04 • via Nuitee
S
Sarah • couple • ie
5
Pros:

Location was great. Reception staff were helpful.

Cons:

Property is quite outdated and stuffy. The breakfast was disappointing in terms of service and offering and is located in the basement despite there being a really nice seating area upstairs.

2026-06-01 • via Nuitee