Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Aged furniture
Room quality concerns

Categories

Cleanliness
8.13
Some negative mentions regarding dust and worn appearance in common areas.
Service
9.1
Staff were very warm, welcoming, and attentive, with special mentions for Angela.
Location
9.14
Ideal location near the center of Taormina with great views.
Room Quality
8.09
Rooms require refreshing; some issues with fading windows.
Amenities
8.62
Nice pool and garden area, but some furniture is outdated.
Value for Money
8.58
Good experience overall considering location and views.
Food and Beverage
9.13
Excellent buffet breakfast and quality of food.
Overall Experience
8.8
Mostly positive feedback with beautiful views and engaging staff, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:58

Property Description

Stunning Views and Elegant Accommodations

At Excelsior Palace Hotel, immerse yourself in the charm of a Moorish-style building just a short stroll from the Greek Amphitheatre. Enjoy the convenience of free WiFi, an outdoor pool overlooking Mount Etna, and rooms adorned with elegant wood furnishings and parquet floors.

Culinary Delights and Room Service

Indulge in international and Mediterranean cuisine at the hotel's restaurant or wake up to a delightful buffet breakfast featuring pastries, fresh fruit, and traditional Italian coffee. For a more intimate experience, opt to have breakfast served directly to your room.

Convenient Location with Sea Views

Centrally located in Taormina, Excelsior Palace offers stunning views of the Ionian Sea and easy access to the A18 motorway and Taormina Station. Experience the perfect blend of comfort and convenience during your stay.

To book your stay at Excelsior Palace Hotel and create unforgettable memories, contact us now!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for 50% of the adult rate per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for 50% of the adult rate per person per night when using an available extra bed.
    People 13 years old and over stay for 70% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 778 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 8.8
F
F816WMbarbarad Couples
10
Excelsior Palace Taormina
Pros:

Great location overlooking the Taormina bay, offering a big park with a beautiful pool, good restaurant and bar.
All staff is extremely friendly, but the best experience is starting the day with the delicious breakfast buffet served by warm-hearted Angela and her team!

2026-04-03 via Tripadvisor
M
Mary couple us
9
Pros:

The location was fantastic, right at the edge of the old town. The room was spacious with a great view of Mount Etna. Breakfast was good, especially the pastries but I wish they would open earlier (breakfast starts at 7:30). They had very nice outdoor areas.

Cons:

There were no USB connections in the room. The pillows were not very comfortable.

2026-03-21 via Nuitee
M
Matis couple fr
8
2026-03-19 via Nuitee
Y
Y8087WClauraa Couples
2
Hotel In Need of Makeover.
Pros:

First impressions are of a grand aristocratic hotel, lots of artefacts and historic photos , then it goes wrong. The hotel has been kept in a time warp. Very dated and shabby. Rooms in need of a massive renovation, dull decor, one plug socket, leaky shower onto the floor, powdered milk, wooden sticks to stir hot drinks.
Breakfast was mixture of good and bad. The room very clean and bright, plenty of pastries, coffee, fruit. On the other hand hot food cold, if you want fried egg, other than cold scrambled that’s on offer then it costs €5 extra. After debating with a very surly waitress she produced a menu from somewhere stating that this was extra.
The staff on reception are very helpful, even moved us when the cigarette smoke from our next door neighbours came through the adjoining door.
The location is perfect, the view was good however I would not have put our room in the deluxe category it was supposed to be.
Overall I wouldn’t go back to this hotel, maybe if it had a major upgrade, but there will be someone out there that just might like this kind of place.

2026-03-18 via Tripadvisor
D
Dario couple it
10
Incantevole
Pros:

Hotel di classe con servizi ineccepibili

2026-03-16 via Nuitee
M
marina solo_traveller ca
8
Nel complesso un soggiorno davvero piacevole, con un ringraziamento speciale a Lucio del bar e del servizio in sala.
Pros:

Splendida vista sul mare e sull'Etna, personale cortese e un ringraziamento speciale al nostro barman Lucio. La sua professionalità, la sua gentilezza e la sua grande capacità di relazionarsi con le persone hanno reso il nostro soggiorno bellissimo.

Cons:

Le proposte per la cena, per un soggiorno di 7 notti, risultano un po' ripetitive. La freschezza degli ingredienti potrebbe essere migliorata.

2026-03-15 via Nuitee
K
Klaus couple de
8
Pros:

sonnige läge sehr nette bar

Cons:

unser Zimmer war abgewohnt und sehr renovierungsbedürftig

2026-03-14 via Nuitee
A
Antonino couple it
8
Bella struttura, personale disponibile, camere con arredi un po’ vetusti
Pros:

Posizione e fascino

Cons:

Arredi vetusti

2026-03-09 via Nuitee
G
Gilles solo_traveller fr
6
2026-03-06 via Nuitee
R
Riccardo couple it
8
Pros:

Posizione e cortesia

Cons:

Stanze un po’ troppo vecchie
Andrebbero ridipinte le pareti ( troppo giallo!) e dato un tocco di moderno all ‘arredo

2026-03-05 via Nuitee
A
antonio family_with_children it
7
2026-03-04 via Nuitee
O
Oleksandr Romanenkov couple ua
5
2026-03-01 via Nuitee
J
Jean-Michel couple fr
10
Pros:

Idéalement placé avec une vue magnifique sur l'Etna et la mer. Petit-déjeuner copieux et varié. Personnel très aimable et chambre très belle.

2026-03-01 via Nuitee
A
Azzopardi couple mt
10
2026-02-28 via Nuitee
K
Klaus couple de
10
Auf jeden Fall lohnenswert
Pros:

Sensationelle Lage mit Ätna Blick und tolle Bar

Cons:

Zimmer teilweise renovierungsbedürftig

2026-02-26 via Nuitee
A
Anita solo_traveller it
8
2026-02-24 via Nuitee
S
Sciortino couple it
10
2026-02-23 via Nuitee
C
Casals couple es
8
Pros:

Nice breakfast and staff

Cons:

Old in many ways for ex no gym

2026-02-22 via Nuitee
H
Hiroshi couple jp
10
2026-02-11 via Nuitee
G
Giusy couple it
9
Posto bellissimo,in una posizione comoda,esperienza da rifare sicuramente!
Pros:

La posizione

2026-02-10 via Nuitee