Hakone Yumoto Onsen Tenseien

Hotels
•
Independent
8.8 (100 reviews)
682 Yumoto, Ashigara-shimogun, Hakone, Kanagawa, 250-0311 , Hakone , JP
81-460-838511

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Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Elevator
Breakfast available (surcharge)
Wheelchair accessible parking
Parking (limited spaces)
Free self parking
See all facilities

Review Highlights

Pros:
Friendly staff
Great food variety
Cons:
Cleanliness concerns
Air quality issues

Categories

Cleanliness
7.78
Comments suggested cleanliness issues with air quality and outside shoes.
Service
9.25
Staff were described as kind, accommodating, and very friendly.
Location
9.09
Mentioned as a relaxing place worth visiting again.
Room Quality
8.74
Rooms were described as comfortable.
Amenities
8.77
The spa and onsen were appreciated for relaxation.
Value for Money
8.73
The food variety in the buffet and the overall experience were seen as valuable.
Food and Beverage
8.78
Food options were described as delicious and abundant.
Overall Experience
9.25
Multiple reviews indicated a highly enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:27

Property Description

Discover a rejuvenating escape at Hakone Yumoto Onsen Tenseien, where relaxation meets scenic beauty.

Unwind in Luxury
Pamper yourself with our onsite massage services or rejuvenate in our hot springs. The serene atmosphere invites you to relax and recharge.

Delicious Dining Experiences
Savor delightful meals at our restaurant, with buffet breakfasts served daily. Experience culinary excellence that caters to every palate.

Convenience at Your Fingertips
Enjoy complimentary Wi-Fi throughout your stay and 24-hour front desk service to ensure a hassle-free experience. Free self-parking is also available for your convenience.

Book your stay today and immerse yourself in the tranquil charm of Hakone Yumoto Onsen Tenseien, a true getaway for relaxation and adventure!

Important information:

  • Hot springs access available from 3:00 PM to midnight.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 100 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.09
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.25
A
Andreas
8
Pros:

Avkopplande spa

2025-09-27 • via Nuitee
Y
Yukiko
10
Ftom Dallas, TX
Pros:

This place is amazing! The staff, the facilities and food are top notch! I will warn you, if you have tattoos, you cannot use the public onsen bath. Such a relaxing place and will visit again!
Thank you to the staff who were so kind, accommodating and very friendly!

2025-09-07 • via Nuitee
キミコ • friends
6
Pros:

バイキングの味噌汁のマシンに味噌が入っていなく味がなかったり、コーヒーが粉とお湯が分離していたり、もう少し管理されるとよかったと思います。

2025-09-03 • via Nuitee
?
?? • partner
10
Pros:

いくら食べ放題が楽しみで行きましたが、他の食べ物も作りたてのものが多くで、食べすぎちゃいました！！
食べ放題付きプランは2度目でしたが、2回とも満足です！！

ベッドの快適さについては、おおむね普通です！ゆったり夜朝温泉に浸かって、気持ちよく過ごせました！！

2025-08-14 • via Nuitee
H
Hiroko • family
6
Pros:

館内は靴下で歩くシステムでしたが、外からキャリーを持ち込み引かれる方もいて、不衛生に感じました。また、部屋が空気清浄機を付けてもカビ臭かった。朝食のいくらかけ放題が美味しいかったので⭐️３つにしました。

2025-08-14 • via Nuitee
Y
YUET SHEUNG
10
一次愉快的家庭旅遊
Pros:

一次愉快的家庭旅遊!我們選擇一泊二食,雖是日式自助餐,但選擇很多,食品豐富,大家也吃得高興!房間舒適,溫泉也很優幽靜,值得推薦!

2025-08-07 • via Nuitee
M
Mojgan
10
Pros:

A very good hotel with onsen

2025-08-04 • via Nuitee
L
lior
4
Don't go, 2 stars max
Pros:

Very old hotel
Terrible condition
Most of the staff don't know a word in english
The property is in a bad maintenance situation

2025-05-21 • via Nuitee
Y
YUET SHEUNG
10
性價比高的温泉酒店
Pros:

日式温泉旅館，設備齊全，日式自助晚餐美味，環境清優，服務態度亦理想！

2025-04-23 • via Nuitee
Y
YUTZU
10
飯店很大，設備齊全，餐點美味！
Pros:

飯店很大，設備齊全，餐點美味！

2025-04-16 • via Nuitee
?
??? • partner
10
Pros:

とても部屋からの景色もよく、癒されました。

2025-04-15 • via Nuitee
B
Benny • family
10
Pros:

Buffet variety for dinner and breakfast was great. Live sushi and tempura made in front of you. Huge selection! You also rent by the hour a private onsen which we did. Public onsen was okay. Had steam room and sauna and cold plunge area. Enough lockers and showe stalls. Extra towels and water stations were there. Rooms were big and separate rooms if you have 4 people. Mix of western bed and futons on the floor.

2025-03-31 • via Nuitee
S
SHUN • partner
10
Pros:

Traditional Japanese theme onsen hotel,
Provide 2 buffet meal, great for people looking for real Japanese hospitality experience

2025-03-13 • via Nuitee
C
Cheuk Man
10
性價比好高 超出預期
Pros:

餐飲 設施 室外溫泉都非常好
室外瀑布庭優美 有24小時足浴提供
箱根中性價比之選

2025-02-17 • via Nuitee
W
Wai Yin
10
Pros:

Very good food n good spa.experience is amazing

2024-12-08 • via Nuitee
R
Rie
10
Pros:

温泉もお食事も期待以上でした

2024-12-07 • via Nuitee
J
John • family
10
Pros:

Was a great stay. Breakfast was amazing!!

2024-11-29 • via Nuitee
N
Naoki • family
10
Pros:

●ホテル敷地内の立派な庭園に心和やかになりました。また滝（夜はイルミネーション）がありカニがいたり楽しい体験でした。
●ビュッフェは選びきれない品数でどれも皆美味しかったです。
●出歩く際のポシェットやお風呂バックは大変便利だった。
また色々な場所にウォーターサーバーやドリンクなどのサービスが有りとても良かった。
●小柄なため着たい浴衣が選べなかったのが残念だった。

2024-11-26 • via Nuitee
ギョウコウ • family
8
Pros:

禁煙の部屋なのでタバコ臭

2024-11-21 • via Nuitee
C
chin lin • family
8
Pros:

Very nice breakfast buffet, lot of choices. Room is clean, size is okay for 4 people to stay. The downsize is the location, which is a bit far from the station. Just keep in mind that you have to pay 150 yens per person per stay at check out for the onsen charges even if you did not use it.

2024-11-20 • via Nuitee