Jerusalem Metropole Hotel

Hotels
•
Independent
6 (75 reviews)
4 Salah Ed-Din Street, Jerusalem, 91190 , Jerusalem , IL
972-2-6283846

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
ATM/banking
Breakfast available (surcharge)
Television in common areas
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Great service
Comfortable beds
Great location
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-06 02:22

Property Description

Rooftop Terrace with Stunning Views

Make the most of your stay at Jerusalem Metropole Hotel by relaxing on the rooftop terrace while enjoying the captivating views. Stay connected with complimentary wireless internet access and unwind in the comfortable rooms equipped with plasma televisions and air conditioning.

Delicious Dining Options

Indulge in a meal at the hotel's restaurant or grab some snacks at the coffee shop/cafe. Begin your day with a fulfilling breakfast available daily for a fee, ensuring you start your day right before exploring the nearby attractions.

Convenient Amenities and Ideal Location

Benefit from amenities such as a 24-hour front desk, multilingual staff, and luggage storage for a hassle-free stay. With its central location, the hotel is just a short distance away from must-visit sites like Al-Aqsa Mosque and Western Wall. Ready to experience a memorable stay in Jerusalem Metropole Hotel? Book now to secure your reservation.

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLV

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

6
Based on 75 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
K
Kaisar
10
Great stay
Pros:

Absolutely great
Near to al Aqsa mosque, great surroundings, great service, comfortable beds, it ticked all boxes
Thanks metropole

2025-03-30 • via Nuitee
F
Fatma • family
10
Pros:

Everything is good location, hotel it's self employed friendly and very helpful. Quiet easy access to dome of the Rock, stores, restaurants.

2025-02-15 • via Nuitee
K
Kaisar
10
Perfect location
Pros:

Staff were fabulous
Location was absolutely fabulous
Stay was good
Ticks all boxes for what we paid
Cannot thank you enough

2024-04-08 • via Nuitee
H
Hugh
6
Pros:

Cheap, quiet and close to old city. Awful breakfast and last maintained last century. Friendly staff.

2023-06-27 • via Nuitee
L
Laura • friends
10
Pros:

Great place, great people at the hotel, very helpful and great location. The best part, the restaurant at the 4th floor!

2023-06-16 • via Nuitee
A
Antonio • family
10
Pros:

Staff friendly and location was good

2023-02-03 • via Nuitee
F
Francesco • family
2
Pros:

Sconsiglio a tutti questo hotel. È una bettola, senza riscaldamento, senza pulizia, bagni pessimi, finestre rotta, zero personale, zona squallida, zero di zero

2022-12-12 • via Nuitee
V
Vladlen • family
2
Pros:

Scheint sind wir zuverwöhnt, aber überall lange schwarze menschliche Haaren vom Waschlappen hoffentlich und fleckige Wände habe echt Spitze Übernachtungsgefühl hinterlassen. Ich habe mich dort aus hygienischen Gründen nicht geduscht war auch nur 1 Nacht… personal aber sehr freundlich

2022-11-01 • via Nuitee
W
Wilfredo • partner
2
Pros:

Very dirty the bathrooms smell moldy.

2022-10-28 • via Nuitee
W
Wei
8
Good location, but poor condition
Pros:

It locates right across Herod’s Gate, with a restaurant on top floor. Food was good. Room was old and very basic. AC had water leaking right on bed headboard. I had to turned it off and stuck a towel there to catch dripping. People working there were very nice and friendly.

2022-10-03 • via Nuitee
V
Verified traveler • family
2
Pros:

Really bad not good Service terrible I went to check M and they said there is no room available I showed him the reservation through Expedia they ignored it and they refuse to refund the money back

2020-12-19 • via Nuitee
H
Heba • friends
2
Pros:

The most filthy and dirty hotel I have ever been to. No hot water, bed sheets are not clean. The smell is so stinky.

2020-02-01 • via Nuitee
V
Verified traveler
2
Finger weg......
Pros:

In die Jahre gekommenes Hotel. Die meisten Bilder stammen nicht von diesem Hotel. Kühlschrank und Fernseher ohne Funktion.

2019-06-23 • via Nuitee
M
Mira
2
Don’t book it!
Pros:

Very bad experience. Mols on the walls, dirt carpet, orange stinks on the sheets, super bad service. By far the worst hotel I ever stayed in.

2019-04-24 • via Nuitee
V
Verified traveler
10
Pros:

Hotel muy cerca de la old city en Jerusalem, también hay muchos lugares para comer y tiendas para comprar, es un barrio musulman

2019-01-15 • via Nuitee
R
Rachel
4
A cheap dive. Do not pay full price to stay here.
Pros:

This hotel is a dive. The shower was broken, there were broken floor tiles in the bathroom. The carpet is old down and worn out. Bedding and beds old and worn out.

2019-01-09 • via Nuitee
V
Verified traveler
6
Pros:

Das Hotel liegt in der Nähe des Damaskustors (old city), fußläufig ist die Tram sehr gut zu erreichen.
Das Zimmer ist relativ groß und mit dem Nötigsten ausgestattet.

2019-01-09 • via Nuitee
R
Ronald
2
Gross Hotel Do Not Stay Here
Pros:

The advertised “double bed” is not! You put two twin beds together and called it a double. Nobody calls twins a double. I let the hotel know I was 6’3 and big. They should have rejected my accommodations since they could not provide a true double bed without a split down the middle. The hotel was grossly dirty. I will be leaving a notice on hotels.com to remove your hotel from their list.I have stayed in Jerusalem many times and your hotel was little better than a hostile. It was extremely overpriced.

2019-01-09 • via Nuitee
V
Verified traveler
8
Pros:

Wij zijn maar 1 nacht gebleven, het was dichtbij de Herod's gate van de oude stad

2019-01-07 • via Nuitee
V
Verified traveler
8
Pros:

La ubicación es muy buena lo único con lo que tuvimos problema era el Internet era muy lento o se iba mucho

2019-01-07 • via Nuitee