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Recreation Opportunities and Amenities
Enjoy a vibrant nightlife at the hotel's nightclub and make use of complimentary wireless internet access. Wedding services are also available for your special day.
Dining and Entertainment
Indulge in delicious Thai cuisine at Palm Court restaurant or grab a bite at the coffee shop/cafe. Unwind with a drink at the bar/lounge after a day of exploring the city.
Convenient Features
Benefit from features like complimentary wired internet access, a computer station, and dry cleaning services. With 6 meeting rooms, this hotel is perfect for events and conferences.
For bookings and a luxurious stay in Hat Yai, choose Hansa JB Hotel. Experience upscale comfort and convenience at the heart of the city.
Pets not allowed
Service animals not allowed
Contactless check-out is available
Essential workers only - NO
Professional property host/manager
Pets not allowed
Service animals not allowed
Contactless check-out is available
Essential workers only - NO
Professional property host/manager
Contactless check-in is available
No cribs (infant beds) available
The building a bit old need to hv small renovation,
The Wi-Fi network slow. Overall still okay,
Beg bugs. Dim lights. No free coffee/tea in room. Not really working distance. No decent food nearby. Staffs dont really speak english. I paid for 4 nights but i left after 1 night. Noisy aircon. Very bad bathtub. no where near any markets or mall.
i cannot even get a refund.
Hotel was old. Poorly maintained. Rooms were smelly. Air conditioning did not work. Had mold in bathroom ceiling. Staff were inconsiderate. We took 4 rooms. Our guide accidentally returned but due to situation we had to wait longer than expected. We had kids and elderly couple. We explained the situation to the reception and requested to use 2 room and assured to return the keys before 12pm. The lady at the reception was rude and refused our request. Asked to sit in a waiting room without Air conditioning. Our elderly parents had to take the stairs down a few times for the bathroom. I personally do not recommend this hotel even to my enemy.
Extremely bad smell in all rooms due to mould on walls. There is no ventilation in the bathrooms so condensation goes into bedroom.
Viewed 3 different rooms but all the same.
There is no manager to make a complaint.
Hotel is very old and has not been refurbished since the day it was built which must be at least 50 years ago.
Avoid at all costs.
This hotel would get a higher review if not for the last night. We were asked to change to another room in the middle of the night (I was already on the bed ready to sleep) because they switched off the power and aircond to most of the floor beside 2nd and 3rd floor to safe electricity (most people have checked out). This is absurd as I have a lot of stuff I need to carry and it was so last minute.Does not even say sorry or give any compensation. The room we were asked to go to was smaller as well. Not recommended.
The check in was a nightmare, I was checking in staff were very rude always kept saying there was no reservation even though we paid it on advance. I was waiting for a horrible 45 mins for them to sort it out their own problem and finally found the booking without any apologies.
The room was horrendously smell and the dirty spots were everywhere especially in the bathroom.
PLEASE STAY AWAY FROM THIS HOTEL.
The price is very fair to condition of the property. The view of city is beautiful.
they did not maintain the Hotel properly.
they need to have proper English speaking reception.
rooms were not cleaned properly.
Bathroom were sandy and no hot water.
we booked 2 rooms that were the same but got 2 different type of rooms.
Nothing was to like about this property, misleading the customer by saying it's a 4**** hotel I would give it 1* at best the smell is terrible.
Friendly and helpful staff, clean and well maintained rooms and good comfy beds and bedroom. But no amenities open, no breakfast or coffee shop
The room is spacious and clean. Unfortunately, all the dinning places in the hotel is closed. Transport is also a problem and the surrounding areas don't have market or shopping areas.
The efficiency of front office staff could be better, suspect they were new and under trained, took a long time to find my booking via online..otherwise satisfied with my stay there.
Do not believe the pictures, those are taken pre-covid times. Room is run down, old paint flaking off the walls, musty room with old dreary furnitures, you either get cold or hot water, not at the same time, some rooms doesn't have fridge, mattress has no spring in it, dirty carpet, wifi doesn't work. Any motel is better than this place.
This hotel is terribly old. Furnitures are full of dust and the room floor is made of a moquette which had stains of previous beverages never cleaned. There is no hairdryer, no slippers, no bathrobe, and even the amenities in the bathroom are mediocre. The water took ages to turn into hot and I have also found 2 cockroaches. Beneath the washbasin the wall is broken with no tiles. No windows which could be opened. Breakfast was ridiculous...only eggs homelet, sausages and rice. It is definitely less than a 3 stars hotel experience and it is not worth the price at all.
This place just cannot be a 4-star hotel.
The whole building and rooms are old, the parking lot is always full and crammed with unused junk, the staff is not friendly, and they have the worst breakfast I have ever seen.
My wife and I got really disappointed with Expedia’s rate for this place.
The receptionist are not friendly. Not smile, so I have some problem for my booking, they are not help or advise me. I must waiting so long time. Bad service. If not have necessary, I will not to stay this hotel.
Hotel was a bit out from town, but not that far actually. Tuk tuk was readily available. 7e was just opposite the hotel. Hotel staff can speak English, very attentive to our requests & queries. Room & toilet were clean, water pressure was just nice. Hotel did not keep our passports but required deposit of 1000baht. Breakfast (halal) was OK. Noise wise, yes, it can be a bit noisy at night, but if you're at the higher floor, then it's negligible. Will I return to this hotel? YES, definitely.
to much dustt..The room was not clean with lots of dust and no family comfort
Very old hotel ,not disabled friendly at all.
Large,old but clean and comfortable rooms
Awful breakfast room,old furniture .Needs revamped badly.
Overall,i would stay again based on the price paid.
I would not pay extra for bfast.
Book 5 nights stay in Hansa JB hotel, nearby Nectur disco pub,The Dome ( high class entertainment lounge ) and Tape live music bar come with various food choices, cheap and reasonable hotel, walking distance to seven eleven shop, some eating places,check before you book,as there are no swimming pool available at the time I was staying
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