Hotel Le Victorin, an Ascend Hotel Collection Member

Hotels
•
Ascend Collection
7.7 (1071 reviews)
19 Boulevard Arthabaska East , Victoriaville , ca

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean location
Spacious rooms
Accepts dogs
Cons:
Dirty facilities
Poor service
High noise levels

Categories

Cleanliness
6.58
Multiple reviews noted issues with cleanliness, including dirty dishes and hair found in beds.
Service
7.58
Service was generally criticized, particularly for delayed room cleaning and reservation miscommunication.
Location
8.57
Positive feedback on hotel location, convenient for travel.
Room Quality
8.07
Mixed reviews about room quality, with some noting comfortable beds but issues with noise and maintenance.
Amenities
7.08
Amenities like the spa were not functional, and the restaurant was closed.
Value for Money
7.58
Some felt it was overpriced compared to nearby competitors with better offerings.
Food and Beverage
8.07
Breakfast was noted as satisfactory, but options were limited.
Overall Experience
8.07
Overall sentiment is mixed, with positives in amenities and location, but significant negatives in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:07

Property Description

Luxurious Amenities
Hotel Le Victorin, Ascend Hotel Collection in Victoriaville boasts a fitness centre, indoor pool, and hot tub for guests to unwind in style.

Culinary Delights
Indulge in a variety of dining options at the hotel's restaurant, offering American and local cuisine, with special dietary requests catered to.

Outdoor Excursions
Explore the scenic surroundings with activities like hiking, skiing, and cycling, promising an adventurous stay for all guests.

To experience the perfect blend of comfort and excitement, book your stay at Hotel Le Victorin, Ascend Hotel Collection now.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 20 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1071 reviews
Cleanliness: 6.58
Service: 7.58
Location: 8.57
Room Quality: 8.07
Amenities: 7.08
Value for Money: 7.58
Food and Beverage: 8.07
Overall Experience: 8.07
A
Anthony • extended_group • ca
8
2026-02-22 • via Nuitee
C
Christine • solo_traveller • ca
5
2026-02-22 • via Nuitee
M
Martin • couple • ca
8
Tout ce qu’il faut dans le contexte de notre tournoi de hockey
Pros:

piscine, salles, emplacement, resto, le personnel, spa et piscine

Cons:

c’est vieilissant, tout craque quand on bouge,

2026-02-09 • via Nuitee
G
Genevieve • family_with_children • ca
9
Super agréable
Pros:

Le buffet déjeuner, grande variété

Cons:

Belle hotel par contre un peu chere pour maman monoparentale en sortie pour tournois de hockey de ses enfants.

2026-01-21 • via Nuitee
D
Danielle • solo_traveller • ca
8
Cons:

Un soir une chambre voisine musique très forte jusqu’à 1:30 du matin .

2026-01-20 • via Nuitee
S
Sylvia • couple • ca
7
2026-01-20 • via Nuitee
V
Vincent • solo_traveller • ca
6
Pros:

Très bon petit déjeuner. Pas full de variété, mais convenable comme déjeuner. Oeufs, patates, jambons, toasts et fruits.

Cons:

Quand même pas mal de bruits durant la nuit de mercredi à jeudi. Gens qui parlaient assez fort sur le patio extérieurs de la chambre et dans les corridors. Assez fort pour me réveillé.

2026-01-20 • via Nuitee
G
Gisele • solo_traveller • ca
9
2026-01-20 • via Nuitee
M
Maxime • family_with_children • ca
3
Pour 200$ la nuit, c'est inacceptable.
Cons:

Accueil décevant : aucune explication par rapport aux services offerts, pas d'info pour le Wi-Fi, pas d'indications pour la piscine ou le spa, seulement un papier disant que le déjeuner est de 7h à 10h.
Chambre correcte, sans plus : pas de ménage quotidien "pour l'environnement", une machine à café Keurig sur le petit frigo, mais pas de cup... Il y avait des cups à vendre au "dépanneur" du lobby pour 1.50$. Le dépanneur était pratiquement vide de tout item d'ailleurs. Débit d'eau assez ordinaire dans la douche également.
Déjeuner complètement médiocre : le réchaud à oeufs était vide, les saucisses n'étaient pas cuites, AUCUN ustensil, nous avons pris les 2 derniers verres à café, les jus étaient tous dilués ou vides, le comptoir à céréales était recouvert de céréales, le café était très amer, les tables étaient toutes sales et collantes, des assiettes sales un peu partout, le plancher était collant comme un plancher de vieux bar miteux.
Et en plus, c'était la même histoire les 2 matins de suite de notre séjour!

2026-01-19 • via Nuitee
R
Rita • extended_group • ca
8
It was pleasant.
Pros:

The breakfast surpassed my expectations, although they ran out of cutlery and bagels. There was no black tea, but one of the waiters went out of his way to find some. The bananas had seen better days, but the watermelon was excellent. We enjoyed the pool, but the spa was confusing and there were no instructions. Had to push all the buttons to finally get the jets to work. And there was a single safety bar to get in and out - and it was against the wall in a non-strategic location. Also the towels in the pool area were crazy small!

Cons:

The parking spots were very narrow and there were lots of SUVs and pickups taking up too much space. Perhaps spaces reserved for small cars would be a good idea!

2026-01-19 • via Nuitee
M
MARLENE • couple • ca
8
Bien
Pros:

Très bon déjeuner, plusieurs choix.

2026-01-19 • via Nuitee
D
Denise • couple • ca
7
Tranquilité
Pros:

Bon déjeuner complet

Cons:

Enlever les tapis dans les chambres car je suis allergique.
Lorsqu'on réserve sur internet on ne peut pas demander si elle a du tapis et choisir de pas en avoir

2026-01-19 • via Nuitee
E
Eric • family_with_children • ca
9
Cons:

Aucune machine de breuvage ou nourriture , si j’ai une fringale à 2h du matin rien pour me satisfaire

2026-01-19 • via Nuitee
T
Thérèse • couple • ca
4
Décevant
Pros:

Belle accueil
Beaucoup de fruits frais au déjeuner

Cons:

Au déjeuner
Manque de variété (muffins,pain doré…)
Œufs pas appétissants
Attendre pour le ravitaillement
Du noir autour du bain

2026-01-19 • via Nuitee
L
Lamoureux • extended_group • ca
9
excellent choix pour séjourner
Pros:

J'ai aimé la chambre, le service et le petit déjeuner. Mais le prix avec toutes les taxes c'est très chère

Cons:

Le prix avec les taxes

2026-01-19 • via Nuitee
D
Daryn • family_with_children • ca
8
Overall a good experience.
Pros:

The breakfast was good. The location to the city was good. Overall a good experience.

Cons:

Language barrier with cleaning staff was complicated at times.

2026-01-19 • via Nuitee
A
Amelie • family_with_children • ca
10
2026-01-19 • via Nuitee
G
Gilles • family_with_children • fr
3
Je ni retournerai p’us
Cons:

Besoin reno

2026-01-19 • via Nuitee
Y
Yumna • couple • ca
8
Pros:

Clean and quiet

Cons:

Long check in time

2026-01-19 • via Nuitee
K
Kiah • family_with_children • ca
9
Great stopover on a road trip from PEI back to Toronto.
Pros:

Very clean and comfortable.

Cons:

Our group was in two rooms, and neither of the rooms had enough towels when we arrived. Not a big deal since we were able to request more, but the reservation was for a group so they should’ve been there already.

2026-01-19 • via Nuitee