Quest Rotorua Central

Hotels
Quest Apartment Hotels
9.6 (1137 reviews)
1192 Hinemoa Street , Rotorua , nz

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and tidy
Friendly staff
Great location
Cons:
No private parking available
No food or drink options in hotel

Categories

Cleanliness
9.56
Multiple reviews highlight the cleanliness and tidiness of the accommodations.
Service
10
Most feedback indicates friendly and accommodating staff.
Location
10
Several reviews mention the central location as ideal for access to attractions.
Room Quality
9.56
Rooms are noted as comfortable and well-equipped, although some had issues with window access.
Amenities
9.56
Amenities are generally rated highly, with washing facilities and other essentials noted.
Value for Money
9.56
Value for money is supported by multiple positive comments about cleanliness and comfort.
Food and Beverage
8.56
No dining options within the hotel are noted, but nearby choices are available.
Overall Experience
10
Most guests express high satisfaction with their overall stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:01

Property Description

Central Location
Located just 700 meters from the Polynesian Spa and 1 km from the Rotorua Lake Front, Quest Rotorua Central offers convenience and easy access to Rotorua's top attractions.

Fully Equipped Accommodation
Each apartment features a fully equipped kitchen, laundry facilities, iPod dock, and a flat-screen TV. The kitchen includes a fridge, dishwasher, and stove, providing guests with all the comforts of home.

Nearby Attractions
Within a short drive, guests can visit popular attractions such as Skyline Skyrides, ZORB Rotorua, and the Red Stag Timber-Waipa Saw Mill, making Quest Rotorua Central the perfect base for exploring the area.

Experience comfort and convenience at Quest Rotorua Central. Book your stay now for a memorable Rotorua getaway!

Important information:

A credit card pre-authorization will be processed 7 days prior to arrival.

A 2.5% surcharge applies to payments made by Visa and Mastercard and a 3.5% surcharge applies to American Express payments.

Extra beds, including cots, are subject to availability and must be requested in advance. Please use the special request box when booking or contact us directly using the details on your booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children from 5 years old to 17 years old stay for NZD 35 per person per night when using an existing bed.
    Adults stay for NZD 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1137 reviews
Cleanliness: 9.56
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.56
Value for Money: 9.56
Food and Beverage: 8.56
Overall Experience: 10
P
Phillip couple au
10
Excellent.
Pros:

Staff were exceptionally friendly and helpful. Room was very clean, spacious and comfortable.

2026-05-06 via Nuitee
S
STEPHANE couple re
7
Thank you for the warm welcome and the help at the front desk,,wonderful stay
Pros:

The hotel is ideally located for organized outings as well as for nearby attractions (restaurants, shops)

Cons:

It's a shame they don't deliver breakfast, for example, but it's an apartment hotel with all the amenities, and the nearby restaurants serve breakfast

2026-05-04 via Nuitee
M
Michael couple de
10
2026-05-04 via Nuitee
P
Peter couple nz
10
Excellent in every way
Pros:

Excellent location. Very well appointed. Very nice and friendly management

Cons:

Nothing

2026-05-03 via Nuitee
S
Srinivasa Raju couple nz
8
Decent stay
Pros:

Location, cleanliness, bed

Cons:

Thin walls, no sound proofing

2026-05-01 via Nuitee
N
neville solo_traveller au
10
2026-04-30 via Nuitee
S
Srinivasa Raju solo_traveller nz
8
Decent stay
Pros:

Location , cleanliness

Cons:

Thin walls, could hear noises from next room

2026-04-27 via Nuitee
S
Stephen couple nz
10
2026-04-25 via Nuitee
E
Emily couple au
9
2026-04-22 via Nuitee
P
Peter family_with_children au
9
2026-04-22 via Nuitee
S
Sakura solo_traveller au
8
1人旅で気楽に旅できた
Pros:

部屋が綺麗なこと。
外食行きたくない時はケトルや電子レンジを使えてよかった。
徒歩圏内に観光地やスーパーに行けたこと

2026-04-20 via Nuitee
M
Matthias solo_traveller de
10
Rotororu
Pros:

Freundliches Personal an der Reception ..
Haben sehr geholfen mit Informationen..

Cons:

Alles okay...

2026-04-17 via Nuitee
M
Margaret couple au
9
Comfortable accommodation in a central location with full facilities for cooking and laundry.
Pros:

Central location, close to shopping, restaurants and cultural centre.

Cons:

Unable to book parking, therefore reliant on street parking availability which fortunately was not a problem.

2026-04-17 via Nuitee
C
ChiaYun solo_traveller tw
10
Pros:

位於Rotorua市中心,非常方便

Cons:

洗衣粉無每日補充,需要到櫃台購買

2026-04-14 via Nuitee
T
Tammy couple au
8
Respectful kind staff.
Pros:

Spacious

Cons:

Minimal servicing , car parking challenging

2026-04-12 via Nuitee
A
Aisha couple us
7
2026-04-11 via Nuitee
L
Leeanne couple nz
8
2026-04-09 via Nuitee
C
Craig couple au
10
2026-04-09 via Nuitee
T
Teresa couple nz
9
Overall, we enjoyed it very much. The spa was our highlight.
Pros:

Location was superb, room was clean and tidy.

Cons:

Spa took ages to run, at first the air vent for the oven didn’t work but manager fixed it. Our second nights stay, as serviced apartments the cleaners emptied the bins took the wet towels but never made the bed which was strange.

2026-04-08 via Nuitee
A
Avishkar couple nz
9
2026-04-06 via Nuitee