Hampton Inn Cleveland, TN

Hotels
Hilton Worldwide
8.8 (120 reviews)
4355 Frontage Rd Nw, Cleveland, Tennessee, 37312 , Cleveland , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Noisy room
Issues with cleanliness and room supplies

Categories

Cleanliness
7.85
Reported dripping air conditioning and soaked carpet.
Service
9.85
Friendly and helpful staff, although some service issues noted.
Location
9.15
Convenient location mentioned by guests.
Room Quality
8.35
Room accommodations generally appreciated, but issues with supplies.
Amenities
8.85
Standard amenities with breakfast and facilities.
Value for Money
8.85
Average value perception based on reviews.
Food and Beverage
8.35
Breakfast quality was average compared to expectations.
Overall Experience
9.15
Good experience overall, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:05

Property Description

Recreational Amenities

Enjoy a refreshing dip in the indoor pool or break a sweat at the fitness center during your stay at Hampton Inn Cleveland, TN.

Complimentary Breakfast and Internet Access

Start your day right with a free full breakfast and stay connected with complimentary wireless internet access throughout the property.

Convenient Location

Close to popular attractions like Cleveland State Community College and Bradley Square Mall, Hampton Inn Cleveland, TN is your perfect home away from home for both business and leisure travelers.

Grab your spot now at Hampton Inn Cleveland, TN and experience comfort and convenience at its finest!

Important information:

  • Pool access available from 11:00 AM to 8:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.8
Based on 120 reviews
Cleanliness: 7.85
Service: 9.85
Location: 9.15
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.15
K
Kelly family
4
Pros:

The room was clean, no keys to the rooms and check in was 45 minutes late.

2025-10-12 via Nuitee
V
Verified traveler
10
A good place to stop.
Pros:

Good hotel. Very friendly staff. Will be back.

2025-09-05 via Nuitee
S
Sheri
6
Noisy
Pros:

There was loud noise during the night beginning at 4:00 AM and continuing until about 6:00 AM coming from the room next door. I was told there was no one in that room, so I don't know what caused the noise. It kept us up the rest of the night.

2025-08-31 via Nuitee
L
Lisa family
6
Pros:

After reading the reviews, we chose this hotel to stop. We are Hilton Honors members and have had good luck with these hotels in the past. The CSR was friendly upon check in but upon entering the hallway, the air conditioning was dripping and the carpet was soaked. We did report this to the front desk. The next morning, we went to breakfast and it was not as expected compared to other Hampton Inns. The selection was just ok. We looked forward to a good shower before hitting the road and the bottles in the shower were empty (shampoo and body wash). Upon checkout, I did express my disappointment to the CSR at the front desk but we were not offered points or discount… only.. “I’ll let the staff know for the next guest.” Really, am I not your current guest?

2025-08-15 via Nuitee
S
Sandra
10
Great hotel
Pros:

The hotel was great. Breakfast was excellent. Bed was comfortable. Everything was clean. Overall, great stay.

2025-08-03 via Nuitee
B
Ben family
10
Pros:

Convenient

2025-07-30 via Nuitee
J
Joelle family
10
Pros:

The staff was very personable and helpful :)

2025-07-18 via Nuitee
A
Alexandra
6
Pros:

We werent able to check in until late 3pm. I asked for an early check in when i booked the room but they didnt have a room ready. BREAKFAST was good they had scrambled eggs, roasted potatoes, turkey sausages and waffles.

2025-07-14 via Nuitee
J
John
10
Pros:

Amazing. Courteous, thoughtful, friendly, pleasant. Room and accommodation was awesome. Made for an enjoyable time.

2025-07-09 via Nuitee
C
Collette M. family
8
Pros:

Very friendly and clean

2025-06-24 via Nuitee
C
Cliff
10
Pros:

good

2025-06-16 via Nuitee
M
marina family
10
Pros:

clean, quiet, safe
didn't like parking situation because it wasn't very convenient

2025-06-14 via Nuitee
M
Melissa
10
Pros:

Hotel was clean and the staff was awesome!

2025-06-11 via Nuitee
B
Brian partner
10
Pros:

Clean and comfortable easy access to I-75 very friendly staff beds were comfortable coming back in June

2025-05-24 via Nuitee
T
Theresa family
10
Pros:

Very clean and updated with easy on and off the interstate.

2025-05-13 via Nuitee
J
Jason partner
10
Pros:

I likes that the hotel was very clean, and had all the normal amenities you would expect. It was very close to some stores and places to eat as well. The location was great for our stay.

2025-05-07 via Nuitee
R
Richard
6
Pros:

When I got here I had booked a king size with sofa bed room but instead got to stay double Queen due to them being completely booked.

2025-04-26 via Nuitee
J
Jennifer
10
Pros:

Very friendly and safe feeling during a long trip!

2025-04-23 via Nuitee
K
Kevin
8
Pros:

Slept good

2025-04-19 via Nuitee
J
Jennifer partner
2
Pros:

We did not get the king room we reserved. Pool (indoor) was cold. No soap in sink side dispenser. Room we ended up with was tiny. Conflicting signs about pool hours. Rude staff (manager) at check in.

2025-04-16 via Nuitee