Raphael Hotel Wälderhaus

Hotels
8.6 (1907 reviews)
Am Inselpark 19 , Hamburg , de

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Lift / Elevator
Safety deposit box
Soundproof rooms
Non-smoking throughout
Kid meals
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Great location for events
Cons:
Cleanliness issues
Breakfast quality and price
Room comfort complaints

Categories

Cleanliness
7.99
Some reviews mentioned unclean areas and maintenance issues.
Service
9.46
Consistently highlighted as friendly and accommodating.
Location
9.5
Conveniently located near events and public transport.
Room Quality
8.95
Rooms are well-decorated and cozy, though some issues with beds noted.
Amenities
8.48
Basic amenities available, though some were lacking.
Value for Money
7.94
Some felt the prices were high for the quality.
Food and Beverage
7.49
Breakfast received negative feedback on quality and price.
Overall Experience
8.96
Generally positive experiences despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:34

Property Description

Unique Wooden Building and Eco-Friendly Atmosphere

Experience a stay like no other at Raphael Hotel Wälderhaus, located in Hamburg's Wilhelmsburg district. Nestled in a distinctive wooden building at the former entrance to the International Garden Show, this eco-friendly hotel offers a one-of-a-kind experience.

Organic Dining at Wilhelms Restaurant

Indulge in a culinary journey with dishes prepared using organic and regional products at Wilhelms restaurant. Savor the flavors of sustainability while dining in a cozy and inviting atmosphere.

Exhibition on Environmental Themes and Meeting Room Facilities

Immerse yourself in educational exhibits on environmental topics at Wälderhaus, and make use of the versatile meeting rooms available for rent. Ideal for both leisure and business travelers seeking a unique and eco-conscious stay in Hamburg.

Book your stay now at Raphael Hotel Wälderhaus for a memorable and sustainable experience.

Important information:

Please note that children's cots are only available on request, and must be confirmed by the hotel in advance.

Guests arriving by car should enter the following address into their satellite navigation system: Neuenfelder Straße 33, Hamburg Mitte, 21109.

Please note that bookings made with credit cards may be subject to validity checks after the booking is confirmed. On check-in you must submit the valid credit card used to make the reservation. The hotel will not accept credit cards from third parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1907 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.95
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.96
E
Eilin • family_with_children • de
7
Super Lage gegenüber der Arena.
Pros:

Die Lage gegenüber von der Inselpark Arena.
Die Zimmergestaltung mit viel Holz :-). Das Essen im Restaurant war super.

Cons:

Die harten Betten und dass das Restaurant/ Bar abends nicht geöffnet hat. Die Stühle im Restaurant waren nicht sehr bequem, es waren einfache Holzstühle ohne Auflage oder Polsterung.

2026-02-14 • via Nuitee
K
Kreischer • family_with_children • de
8
2026-02-13 • via Nuitee
H
Harald • solo_traveller • mx
6
2026-02-11 • via Nuitee
U
Uwe • family_with_children • de
10
Pros:

Das etwas andere Hotel....große Klasse. Sehr gute Anbindung zu den Öffies. (zbDirektverbindung nach St Pauli).

2026-02-08 • via Nuitee
H
Holger • couple • de
8
2026-01-30 • via Nuitee
C
Christian • couple • de
9
2026-01-29 • via Nuitee
W
Werner • family_with_children • de
8
2026-01-27 • via Nuitee
S
Sonja • family_with_children • de
7
Pros:

Das Zimmer war gemütlich, das Personal sehr freundlich und die Lage nur 5 Minuten zum Bahnhof Wilhelmsburg war top!

Cons:

Das Zimmer war sehr warm und man konnte die Lüftung, die als Heizung gedient hat, leider nicht regulieren und das Fenster ging auch nur auf Kipp, sodass man leider nicht durchlüften konnte.

2026-01-26 • via Nuitee
T
Tanja • couple • de
8
2026-01-24 • via Nuitee
M
Mark • solo_traveller • us
8
2026-01-23 • via Nuitee
L
Lisa • couple • de
8
2026-01-22 • via Nuitee
B
Brian • couple • dk
5
2026-01-22 • via Nuitee
D
Dimmroth • couple • de
7
Fürs Event ein nahegelegenes und gutes Hotel
Pros:

Nähe zum Event

Cons:

Frühstück zu teuer, zu wenige Plätze um vor dem Event zu essen

2026-01-20 • via Nuitee
M
Markus • solo_traveller • de
9
2026-01-20 • via Nuitee
R
Robert • extended_group • at
9
2026-01-19 • via Nuitee
K
Kathleen • extended_group • de
9
2026-01-19 • via Nuitee
R
Ralf • couple • de
7
2026-01-19 • via Nuitee
P
Philipp • solo_traveller • de
10
Pros:

Sehr angenehme Atmosphäre

2026-01-19 • via Nuitee
S
Sandra • family_with_children • de
10
Es war super immer wieder gerne!
Cons:

Die Schiebetüren am Bad bieten null Intimität da sie nicht richtig schliessen.

2026-01-19 • via Nuitee
E
Emilie Marie Louise • solo_traveller • lu
9
2026-01-19 • via Nuitee