Raphael Hotel Wälderhaus

Hotels
8.6 (2040 reviews)
Am Inselpark 19 , Hamburg , de

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Lift / Elevator
Safety deposit box
Soundproof rooms
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location for events
Cons:
Cleanliness issues
Breakfast quality and price
Room comfort complaints

Categories

Cleanliness
7.99
Some reviews mentioned unclean areas and maintenance issues.
Service
9.46
Consistently highlighted as friendly and accommodating.
Location
9.5
Conveniently located near events and public transport.
Room Quality
8.95
Rooms are well-decorated and cozy, though some issues with beds noted.
Amenities
8.48
Basic amenities available, though some were lacking.
Value for Money
7.94
Some felt the prices were high for the quality.
Food and Beverage
7.49
Breakfast received negative feedback on quality and price.
Overall Experience
8.96
Generally positive experiences despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:34

Property Description

Unique Wooden Building and Eco-Friendly Atmosphere

Experience a stay like no other at Raphael Hotel Wälderhaus, located in Hamburg's Wilhelmsburg district. Nestled in a distinctive wooden building at the former entrance to the International Garden Show, this eco-friendly hotel offers a one-of-a-kind experience.

Organic Dining at Wilhelms Restaurant

Indulge in a culinary journey with dishes prepared using organic and regional products at Wilhelms restaurant. Savor the flavors of sustainability while dining in a cozy and inviting atmosphere.

Exhibition on Environmental Themes and Meeting Room Facilities

Immerse yourself in educational exhibits on environmental topics at Wälderhaus, and make use of the versatile meeting rooms available for rent. Ideal for both leisure and business travelers seeking a unique and eco-conscious stay in Hamburg.

Book your stay now at Raphael Hotel Wälderhaus for a memorable and sustainable experience.

Important information:

Please note that children's cots are only available on request, and must be confirmed by the hotel in advance.

Guests arriving by car should enter the following address into their satellite navigation system: Neuenfelder Straße 33, Hamburg Mitte, 21109.

Please note that bookings made with credit cards may be subject to validity checks after the booking is confirmed. On check-in you must submit the valid credit card used to make the reservation. The hotel will not accept credit cards from third parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2040 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.95
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.96
C
Céline • solo_traveller • ch
9
2026-07-04 • via Nuitee
H
Heinz • solo_traveller • de
9
Besonderes Hotel außerhalb des Stadtzentrums.
Pros:

Das Raphael ist etwas Besonderes. Das Thema Wald ist hier bis in jedes Zimmer hinein präsent. Parken im benachbarten Parkhaus ist problemlos (außer bei Schietwetter). Das Frühstück ist O.K. Für Hamburg ist das Preis-/Leistungsverhältnis sehr gut. Dass man nachts mit offenem Fenster ruhig schlafen kann, ist ebenfalls sehr angenehm. Die Lage auf der Hafenseite vereinfacht die Anfahrt zu Terminen in den Werften bzw. im Hafen.

Cons:

Für den Stadtbummel ist man auf den ÖPNV oder das Auto angewiesen. Fußläufig gibt es kein vernünftiges Restaurant. Das hauseigene Restaurant war nur wenig bis gar nicht besucht -,die Auswahl auf der Karte lies mich ebenfalls abprallen. Durch den angrenzenden Inselpark würde ich nach Einbruch der Dunkelheit nicht mehr gehen wollen.

2026-07-04 • via Nuitee
S
Sylvia • solo_traveller • de
8
2026-07-04 • via Nuitee
F
Fynn • couple • de
8
2026-06-30 • via Nuitee
J
jessica • solo_traveller • de
6
Pros:

Das dieses hotel sehr naturbelassen ist.

Cons:

Im Sommer bei fast 40 Grad keine Klimaanlage und das Fenster ging nur zum abklappern, das war nicht so vorteilhaft.

2026-06-29 • via Nuitee
M
Mariia • solo_traveller • de
9
Pros:

Great breakfast, cozy rooms with forest inspired individual touches, nice location

2026-06-29 • via Nuitee
S
Solo • solo_traveller • de
10
Pros:

Ruhige und schöne Lage, aber Stadnah genug, freundliches Personal in Hotel und Restaurant, leckeres Essen.

Cons:

Nichts

2026-06-28 • via Nuitee
W
Walde • couple • de
10
Sehr schönes, modernes, voll in Holz ausgestattetes Hotel.
Pros:

Es war ein ausgemacht schönes Zimmer in Holz in sehr modernen Stil - Ausstattung wei auch die Betten

2026-06-26 • via Nuitee
J
Johanna • family_with_children • se
8
Skönt ställe nära naturen och bra kommunikationer till Hamburg.
Pros:

Fint lugnt läge nära tågstationen och en park med fina trädgårdar och aktiviteter som fresbeegolf, klättring, beachvolleyboll mm. Väldigt lätt att ta sig till staden, tågen går var 5:e minut och tar bara 10 min.

Cons:

Det var lite varmt på rummet. Såg på morgonen att man fick låna fläkt om man ville men det hade vi missat.

2026-06-25 • via Nuitee
S
Sebastian • solo_traveller • de
8
2026-06-23 • via Nuitee
J
Julia • extended_group • de
9
2026-06-22 • via Nuitee
J
Jutta • extended_group • de
8
2026-06-19 • via Nuitee
U
Udo • solo_traveller • de
10
2026-06-16 • via Nuitee
R
Ralph • solo_traveller • de
10
2026-06-15 • via Nuitee
F
Frauke • couple • de
9
Gutes Hotel für Ausflüge im Bereich Wilhelmburg
Pros:

Alles sehr gut, gemütliche Zimmer, Nassbereich ist ausreichend groß und praktisch aufgeteilt

2026-06-14 • via Nuitee
I
Ina • couple • de
10
Pros:

Das Personal

2026-06-14 • via Nuitee
E
Edgar • family_with_children • de
8
Cons:

Ein kaffee Automat wäre nicht schlecht oder die Möglichkeit auf dem zimmer (wasserkocher/kaffeepulver)zu kochen

2026-06-14 • via Nuitee
A
Anne-Sophie • couple • lu
9
2026-06-13 • via Nuitee
T
Tim • solo_traveller • de
10
2026-06-11 • via Nuitee
K
Katja • extended_group • de
9
2026-06-11 • via Nuitee