Raphael Hotel Wälderhaus

Hotels
8.6 (2085 reviews)
Am Inselpark 19 , Hamburg , DE
+49 40 302156100

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Lift / Elevator
Safety deposit box
Soundproof rooms
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location for events
Cons:
Cleanliness issues
Breakfast quality and price
Room comfort complaints

Categories

Cleanliness
7.99
Some reviews mentioned unclean areas and maintenance issues.
Service
9.46
Consistently highlighted as friendly and accommodating.
Location
9.5
Conveniently located near events and public transport.
Room Quality
8.95
Rooms are well-decorated and cozy, though some issues with beds noted.
Amenities
8.48
Basic amenities available, though some were lacking.
Value for Money
7.94
Some felt the prices were high for the quality.
Food and Beverage
7.49
Breakfast received negative feedback on quality and price.
Overall Experience
8.96
Generally positive experiences despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:34

Property Description

Unique Wooden Building and Eco-Friendly Atmosphere

Experience a stay like no other at Raphael Hotel Wälderhaus, located in Hamburg's Wilhelmsburg district. Nestled in a distinctive wooden building at the former entrance to the International Garden Show, this eco-friendly hotel offers a one-of-a-kind experience.

Organic Dining at Wilhelms Restaurant

Indulge in a culinary journey with dishes prepared using organic and regional products at Wilhelms restaurant. Savor the flavors of sustainability while dining in a cozy and inviting atmosphere.

Exhibition on Environmental Themes and Meeting Room Facilities

Immerse yourself in educational exhibits on environmental topics at Wälderhaus, and make use of the versatile meeting rooms available for rent. Ideal for both leisure and business travelers seeking a unique and eco-conscious stay in Hamburg.

Book your stay now at Raphael Hotel Wälderhaus for a memorable and sustainable experience.

Important information:

Please note that children's cots are only available on request, and must be confirmed by the hotel in advance.

Guests arriving by car should enter the following address into their satellite navigation system: Neuenfelder Straße 33, Hamburg Mitte, 21109.

Please note that bookings made with credit cards may be subject to validity checks after the booking is confirmed. On check-in you must submit the valid credit card used to make the reservation. The hotel will not accept credit cards from third parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

8.6
Based on 2085 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.95
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.96
D
Daniel • family_with_children • de
10
2026-10-31 • via Nuitee
M
Marc-Oliver • solo_traveller • de
10
Pros:

Sehr schönes Haus mit viel Holz, gutes Frühstück

2026-10-30 • via Nuitee
E
Elke • family_with_children • at
8
2026-10-30 • via Nuitee
F
F.3.L.3.K. • family_with_children • pl
8
2026-10-28 • via Nuitee
M
Melania • couple • de
7
Pros:

Personal war sehr freundlich
Betten sehr bequem

Cons:

Das das Restaurant nicht tgl auf hatte bzw. nicht lange aufhat
Das man keine Kleinigkeit zum Frühstück bekommt wenn man das Frühstück Buffet nicht mit bucht.

2026-10-28 • via Nuitee
T
Tara • couple • de
8
2026-10-27 • via Nuitee
S
Sabine • couple • de
8
2026-10-21 • via Nuitee
H
Harald • family_with_children • de
9
Pros:

Alles!

2026-10-20 • via Nuitee
C
charles • couple • nl
8
2026-10-19 • via Nuitee
A
Antje • family_with_children • de
8
Pros:

Nähe zur S-Bahn,
Super nettes Personal.

Cons:

Die Betten sind zu fest, als Seitenschläfer leidet man.
Die Türen sind alle Feuerschutztüren, die schlafen laut zu wenn man sie nicht festhält, was natürlich keiner tut, also nachts wacht man auf wenn Gäste spät heim kommen.
Die Fugen im Bad und die Silikonteile an den Duschen sind durch.
Kein Wasserkocher im Zimmer.

2026-10-18 • via Nuitee
M
mezzowl • family_with_children • de
8
2026-10-17 • via Nuitee
B
Bernhard • couple • de
8
Entspannender Aufenthalt im Zusammenhang mit einem Konzert in der Inselparkarena
Pros:

Die gesamte Atmosphäre in dem interessant gestalteten Haus sowie seinen Zimmern und insbesondere die sehr gute Lage zur Veranstaltungsarena und zur Bahn.
Das Frühstück lies auch keine Wünsche offen.

Cons:

-

2026-10-12 • via Nuitee
P
Peter • solo_traveller • de
8
2026-10-12 • via Nuitee
T
Torschti78 • family_with_children • de
9
2026-10-11 • via Nuitee
J
Janine • couple • de
8
Pros:

Schöne, gemütliche Zimmer mit Naturgefühl, jedes Zimmer hat einen individuellen Namen und es war leise.

Cons:

Stolzer Preis zusätzliche Kosten für Frühstück und Parkplatz

2026-10-11 • via Nuitee
S
Sonja • solo_traveller • de
10
Pros:

Das Hotel ist super gepflegt, hat mir sehr gefallen, kann ich nur weiterempfehlen.

Cons:

./.

2026-10-10 • via Nuitee
S
Sven • solo_traveller • de
8
2026-10-09 • via Nuitee
A
Annelie • solo_traveller • de
10
Sehr zu empfehlen
Pros:

Die absolut gute Lage direkt nehmen der Inselpark Arena und der kurze Weg bis zur S- Bahn

Cons:

-

2026-10-08 • via Nuitee
A
Anja • solo_traveller • de
9
2026-10-07 • via Nuitee
T
Thorsten • solo_traveller • de
7
2026-09-17 • via Nuitee