Acacia Tree Garden Hotel

Hotels
7.8 (977 reviews)
Victan Compound, Manalo Ext. Brgy. Bancao-Bancao , Puerto Princesa City , ph

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Good value for money
Friendly staff
Nice pool area
Cons:
Cleanliness concerns
Outdated rooms

Categories

Cleanliness
6.66
Many reviews mentioned cleanliness issues, including dirty rooms and inadequate bathroom facilities.
Service
8.13
Most guests noted the staff as friendly and accommodating, although there were some complaints about attentiveness.
Location
7.67
The hotel is a bit far from the center but has easy access to the airport, which some guests appreciated.
Room Quality
7.12
Rooms were generally spacious but dated; some required better maintenance and modernization.
Amenities
8.15
Guests enjoyed the pool and recreational areas, which added value to their stay.
Value for Money
8.61
The low price point and decent offerings led many guests to feel they received fair value for their stay.
Food and Beverage
8.16
Breakfast was rated highly, with guests appreciating the variety and quality of food.
Overall Experience
7.93
Overall, guests had a satisfactory experience with some points of improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 07:25

Property Description

Luxurious Mediterranean-Inspired Villas:
Indulge in the charm of White Mediterranean-inspired villas at Acacia Tree Garden Hotel, offering free Wi-Fi, a beach-side location, and an inviting outdoor pool.

Relaxing Amenities:
Unwind with massage treatments, enjoy the lush tropical gardens, and take in the serene views of the pool and gardens from your private balcony. Each non-smoking guestroom is thoughtfully equipped with modern amenities for your comfort and convenience.

Convenient Services and Dining:
Benefit from airport transfer arrangements, 24-hour front desk service, and on-site parking. Explore the diverse dining options at Acacia Tree Garden Cafe, offering a delightful selection of local and international dishes.

Book now to experience a perfect blend of relaxation and convenience at Acacia Tree Garden Hotel.

Important information:

A 50% prepayment by credit card is required on the day of booking. The balance can be paid at the hotel either by cash or credit card.

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Airport transfer arrangement is available for Php 350.00 per way. Please provide your flight details for our referene.

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Please note that the same credit card used to guarantee the booking must be physically presented upon check-in together with the cardholder.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PPS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    Children 6 years old stay for free when using an available cot.
    Children 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for ₱ 900 per person per night when using an existing bed.
    People 7 years old and over stay for ₱ 700 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 977 reviews
Cleanliness: 6.66
Service: 8.13
Location: 7.67
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 7.93
A
AWÖLK solo_traveller de
1
Dreckiges und altes Hotel
Pros:

Die Frau an der Rezeption hat es nach 2 Stunden geschafft, der kostenlosen Stornierung zuzustimmen.

Cons:

Die ganze Anlage ist alt und dreckig. Die Zimmer, wir haben uns drei angeschaut, stinken und sind heruntergekommen. Es gibt keinen Safe im Zimmer, auch keine Sitzgelegenheiten vor dem Zimmer/Bungalow. Am Pool gibt es keine Liegen.

Anscheinend wird der Pool von Kindern als Freibad genutzt. Es ist sehr laut und um den Poolbereich stinkt es nach Urin. Der Gesamtzustand des Hotels entspricht nicht annähernd einem Stern.

2026-04-15 via Nuitee
R
rayan couple be
10
2026-04-13 via Nuitee
Светослва extended_group bg
6
Pros:

We liked that the bungalows were spacious, and the staff was very helpful and always assisted us.

Cons:

We didn’t like that during our 3-night stay, no one cleaned our room, restocked the toilet paper, or changed the towels. If you decide to stay at the hotel to relax, it’s not really possible because they allow outside visitors to use the pool. It was full of students who were shouting all day. There was no water pressure in the sink, which made it unusable.

2026-04-13 via Nuitee
G
Gail Stephanie extended_group ph
8
2026-04-12 via Nuitee
N
Nørholm Nielsen couple dk
8
2026-03-27 via Nuitee
J
Jose solo_traveller es
8
2026-03-22 via Nuitee
T
Tony couple ph
8
2026-03-19 via Nuitee
J
Jolande solo_traveller nl
6
Goed voor 1 nacht
Pros:

De tuin

Cons:

Vergane glorie

2026-03-13 via Nuitee
H
Hong Joon family_with_children us
1
Stay away
Pros:

terrible esperienza
assolutamente nulla

Cons:

terrible esperienza
sporco le stanze, il cuscino con capelli attaccati
piscina sporca per non parlare dell'acqua.
Pur avevo già pagato siamo andati via e non ci hanno restituito nessuno rimborso

2026-03-09 via Nuitee
M
Martha family_with_children de
4
Cons:

La piscina estaba sucio, el cuarto sucio y con muchos defectos.

2026-03-09 via Nuitee
B
Beatrice extended_group fr
9
Pros:

the place was very nice and close to the airport.

Cons:

the food did take quite some time to arrive.

2026-03-01 via Nuitee
J
JoAnne family_with_children ca
6
2026-02-27 via Nuitee
V
Vrachopoulou family_with_children gr
9
2026-02-26 via Nuitee
H
Heidi family_with_children fi
5
Pros:

Läget nära flygfälttet. Det finns en pool. Fungerar som stop inför flygning men hade aldrig stannat här hela semestern.

Cons:

Hela stället är i stort behov av uppfixande o en ordentlig städning. Parkering finns för en bil åt alla gäster, vilket ledde till att vi var inparkerade när vi skulle åka o personalen fick springa runt i rummen o hitta ägaren.

2026-02-24 via Nuitee
C
cristina family_with_children es
9
Pros:

El desayuno excelente
La ubicación excelente

Cons:

La ducha, salís poca agua

2026-02-13 via Nuitee
P
PILAR solo_traveller es
4
Pros:

Hotel con un jardín precioso, piscina, habitaciones grandes, desayuno pasable pero todo muy, muy sucio.

Cons:

En 4 noches, 5 días no limpiaron la habitación, no las papeleras, nada de nada.

2026-02-13 via Nuitee
A
Aitor family_with_children es
10
2026-02-12 via Nuitee
N
Nicole family_with_children fr
8
Pros:

La gentillesse du personnel. La piscine bien agréable. La chambre spacieuse. La qualité de la literie

Cons:

La salle de bain vétuste. Ménage pas fait pendant 4 jours

2026-01-31 via Nuitee
P
Paul couple be
8
2026-01-31 via Nuitee
N
Nicole family_with_children fr
8
2026-01-31 via Nuitee