Hotel City Star

Everything was good: the shuttle service from the airport, the room, breakfast, the roof terrace. Our best experience was with our driver Khalil, booked through the hotel. He drove us safely, patiently, always friendly! We can recommend him 100%!

Place is good not expected this from online

A lovely hotel. Large room and bathroom on ground floor. Staff were extremely helpful with our train travel arrangements and airport transfers. Lovely place.

Good location for our first hotel in India
Rooftop bar is good, breakfast is nice, dinner has more choice, good prices
Comfortable bed
Lots of noise from corridor and terrace above us though.
Staff are fabulous, very helpful but BEWARE of on site tour operators Umer etc they will promise lots, take your money and then keep promising to show you what youve paid for but nothing happens. When you ask for a refund he will keep 25% as a cancellation fee not noted in any of the paperwork. And you’ll need an Indian bank account for the refund or he won’t do it.
It’s a great money making scheme he has set up which reflects badly on an otherwise good hotel.
See my insider tip.

The hotel is well situated near the station and for access to all the tourist ares of the old city. Checkin was seamless. The room was large and faced the quiet side of the hotel. Checkin was seemless and quick. The airport pickup was seamless - thank you. The bathroom and pluming needs atention - the wtaer presure is low.

At the end of an exhausting tour of India, helpful staff and comfortable rooms made for a good and stress free base to explore Delhi before heading home. Flexibility to acquire drinks for us all when we arrived was also greatly appreciated and much needed.

Very pleased with my 2 stays at this hotel
The location isn't the nicest/it's busy, but it's central Dehli and not far from the main train station nor the metro (for quick access to the airport)
it's located on a very busy street and indians just use their vehicule horn every second, It's chaotic. However, my room was facing the street and the double glazing did its job, and with my little earplugs, i slept like a log. Comfortable (and huge) bed, good shower room, a nice desk, chair and armchair. The pictures you see here are real. bits and bobs are a bit old, could be repaired but for the price, this is good.
Breakfast is Ok but don't expect croissants, pains au chocolat, but i've seen french toasts! There are various indian hot dishes available (you know...when in Rome..), but also bread slices you can toast, butter, Jam, and scrambled eggs/omelette can be prepared on demand. No pressed juice fruit though.
The staff...the staff is wonderful. They can't do enough for you. They are attentive, polite.
The hotel can arrange on demand, tours of Dehli, tours of the golden triangle, and even 22 days around india if you want to. One man to talk to: Umer!!!! whose desk is by reception. He has a book of drivers, tourists guides and prices are reasonable.
just be ready for long hours on the road, but you'll be in safe hands with the drivers Umer provides, they can handle the chaos that is indian traffic. Sanjay is the Lewis Hamilton of indian traffic, just don't look at the road, read a book or sleep and let him/Tohit/Emmet drive you around.
Taking the train is of course an option but they're not reliable, crowded and if you're a solo female traveller, it's good to know your driver has your best interest at heart.

Hotel city star is not a 5* Palace, nor does it pretend to be, but you'll be well looked after by friendly people who will do everything for you.
Laundry is also good, they turn thing around in less than 24hours; give them the bag at breakfast time, you'll have it by the evening.

PS: you can't pay a taxi with your bank card. You need cash, or one of the apps they have over there. if you're in the street and want street food, water or any kind of drink....it's cash or the app. Just be aware!
Internal flights: don't dream of carrying a vape, or a lighter in your bag, they will be confiscated. Vaping is not allowed in India (wish someone had warned me)
Wifi/phone:Consider a local e-sim for your internet/data needs. Buying an international bolt-on from your usual provider is not worth it.
thank you to all of you at hotel City star, i had a great time, you have wonderful customer service and should i return to Dehli, i'll likely book with you guys again.

We stayed in an executive room, which was decent for the price and generally clean. However, the room had a strong sewer-like odor that made the stay unpleasant. The towels and sheets were old - the towels were thin, and the sheets were rough and pilling. On a positive note, the free breakfast was quite good and helped make up for some of the shortcomings. Overall, not a terrible experience, but the room condition and smell definitely need improvement.

Loud

The food at the hotel was cheap and amazing!
We got a tour from the hotel with the driver Vishen, he was such an amazing person, very friendly, knowledgeable, his English was great, and even gave us some local food and drinks, and introduced us to home cooked food! He drove safely and was very kind to us. I highly recommend getting a tour with Vishen!

vishal is very helpful to me, I came to India alone and he brought me to all the nice places along the golden triangle! Kind and polite guide with no hidden attention! Strongly recommend!

Clean, mozzy free and the staff were very honest and friendly. They advised us how much to pay to get to local attractions and also booked our tickets on the Shtabdi fast train to Punjab (which my family confirmed was the correct pricing). We will definitely be going back.

Everything is very nice 👍🏽 The rooms were very clean, the maintenance was very good, the food was very good, the staff was very nice, all the staff felt very nice while talking to everyone.

NA

We stayed 3 nights as a family and loved the hotel! The room was clean, the staff was great, friendly, helpful and welcoming!
Great selection for breakfast, different everyday with loads of local choices, which we loved.
The location is Old Delhi so chaotic but is good for visiting the city.
I highly recommend the hotel and its staff!

It was a great experience. The people of the hotel were always friendly with me. Asking all the time if l need their help. Then l bought a complete package to visit the city, Agra and Jaipur. Excellent option to do that! I spent all my days in India with Vischal (the best taxi driver and guide). I would recommend anyone to do similar trip as l made. Thanks to the hotel, thanks Latif, thanks Vischal! Hope to see you again (next time with my husband)!

The staff at city star are all very nice people and the hotel is fantastic

We had a very good time at the Hotel City Star
Great place to stay with great and friendly staff who are ready to help
Nice rooms
Great property

A great hotel good location

The worst hotel I’ve ever been in my life. Old and dirty you can clearly hear all the voices from other rooms and of course motorbikes/cars horns during the whole day like if you were on the street.