Hotel City Star

Hotels
Independent
8.4 (135 reviews)
8718 D.B. Gupta Road Paharganj, New Delhi, Delhi N.C.R, 110055 , New Delhi , IN

Facilities

Fitness facilities
Fireplace in lobby
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great food and beverage variety
Cons:
Strong odor in the room
Old linens and towels

Categories

Cleanliness
7.56
The room had a strong sewer-like odor, and towels/sheets were old and thin.
Service
9.03
Staff were very honest, friendly, and helpful throughout the stay.
Location
8.57
Located in Old Delhi, which is chaotic but good for visiting the city.
Room Quality
7.52
Room condition needs improvement due to odor and old linens.
Amenities
8.55
General amenities were adequate but the room could use upgrades.
Value for Money
8.51
Decent for the price overall, balancing some drawbacks.
Food and Beverage
9.06
Free breakfast was good and food at the hotel was amazing.
Overall Experience
8.43
Not a terrible experience despite some issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:41

Property Description

Experience the perfect blend of comfort and convenience at Hotel City Star, your home away from home in the bustling heart of New Delhi.

Recreational Amenities
Unwind after an exhilarating day on the slopes at our health club, or cozy up by the fireplace in our inviting lobby. A ski shuttle service ensures your snowy adventures are just a short ride away.

Dining and Room Service
Savor delightful cuisine at our on-site restaurant or indulge in 24-hour room service for a cozy night in. With individually decorated guest rooms featuring refrigerators and LED televisions, every stay promises ultimate relaxation.

Business and Event Facilities
Hosting an event? Our versatile conference center offers 750 square feet of space, perfect for meetings or special occasions. With additional conveniences like business services and airport shuttles available, your needs are comprehensively met.

Elevate your stay in New Delhi—book your room at Hotel City Star today!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 135 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 7.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 9.06
Overall Experience: 8.43
E
EricJ123 Couples Sydney, New South Wales
8
Older Hotel - big rooms - nice breakfast - Airport pickup a plus.
Pros:

The hotel is well situated near the station and for access to all the tourist ares of the old city. Checkin was seamless. The room was large and faced the quiet side of the hotel. Checkin was seemless and quick. The airport pickup was seamless - thank you. The bathroom and pluming needs atention - the wtaer presure is low.

2026-01-20 via Tripadvisor
T
timali2017 Friends getaway Leeds, West Yorkshire, England
10
Excellent value. Comfortable. Helpful Staff.
Pros:

At the end of an exhausting tour of India, helpful staff and comfortable rooms made for a good and stress free base to explore Delhi before heading home. Flexibility to acquire drinks for us all when we arrived was also greatly appreciated and much needed.

2026-01-13 via Tripadvisor
B
bettyflo29 Solo travel United Kingdom
10
They deserve their 4.8 rating, great place to stay
Pros:

Very pleased with my 2 stays at this hotel
The location isn't the nicest/it's busy, but it's central Dehli and not far from the main train station nor the metro (for quick access to the airport)
it's located on a very busy street and indians just use their vehicule horn every second, It's chaotic. However, my room was facing the street and the double glazing did its job, and with my little earplugs, i slept like a log. Comfortable (and huge) bed, good shower room, a nice desk, chair and armchair. The pictures you see here are real. bits and bobs are a bit old, could be repaired but for the price, this is good.
Breakfast is Ok but don't expect croissants, pains au chocolat, but i've seen french toasts! There are various indian hot dishes available (you know...when in Rome..), but also bread slices you can toast, butter, Jam, and scrambled eggs/omelette can be prepared on demand. No pressed juice fruit though.
The staff...the staff is wonderful. They can't do enough for you. They are attentive, polite.
The hotel can arrange on demand, tours of Dehli, tours of the golden triangle, and even 22 days around india if you want to. One man to talk to: Umer!!!! whose desk is by reception. He has a book of drivers, tourists guides and prices are reasonable.
just be ready for long hours on the road, but you'll be in safe hands with the drivers Umer provides, they can handle the chaos that is indian traffic. Sanjay is the Lewis Hamilton of indian traffic, just don't look at the road, read a book or sleep and let him/Tohit/Emmet drive you around.
Taking the train is of course an option but they're not reliable, crowded and if you're a solo female traveller, it's good to know your driver has your best interest at heart.

Hotel city star is not a 5* Palace, nor does it pretend to be, but you'll be well looked after by friendly people who will do everything for you.
Laundry is also good, they turn thing around in less than 24hours; give them the bag at breakfast time, you'll have it by the evening.

PS: you can't pay a taxi with your bank card. You need cash, or one of the apps they have over there. if you're in the street and want street food, water or any kind of drink....it's cash or the app. Just be aware!
Internal flights: don't dream of carrying a vape, or a lighter in your bag, they will be confiscated. Vaping is not allowed in India (wish someone had warned me)
Wifi/phone:Consider a local e-sim for your internet/data needs. Buying an international bolt-on from your usual provider is not worth it.
thank you to all of you at hotel City star, i had a great time, you have wonderful customer service and should i return to Dehli, i'll likely book with you guys again.

2025-12-10 via Tripadvisor
T
thomas
6
Pros:

We stayed in an executive room, which was decent for the price and generally clean. However, the room had a strong sewer-like odor that made the stay unpleasant. The towels and sheets were old - the towels were thin, and the sheets were rough and pilling. On a positive note, the free breakfast was quite good and helped make up for some of the shortcomings. Overall, not a terrible experience, but the room condition and smell definitely need improvement.

2025-10-07 via Nuitee
S
Steven
4
Pros:

Loud

2025-09-25 via Nuitee
X
X8201IRbens Family Canberra, Australian Capital Territory
10
Good hotel, amazing tour guide and food!
Pros:

The food at the hotel was cheap and amazing!
We got a tour from the hotel with the driver Vishen, he was such an amazing person, very friendly, knowledgeable, his English was great, and even gave us some local food and drinks, and introduced us to home cooked food! He drove safely and was very kind to us. I highly recommend getting a tour with Vishen!

2025-09-20 via Tripadvisor
R
Roving63935936824 Solo travel
10
Solo Trip In India
Pros:

vishal is very helpful to me, I came to India alone and he brought me to all the nice places along the golden triangle! Kind and polite guide with no hidden attention! Strongly recommend!

2025-08-28 via Tripadvisor
J
Jasvinder
10
Clean hotel, honest staff. A rare find in Delhi
Pros:

Clean, mozzy free and the staff were very honest and friendly. They advised us how much to pay to get to local attractions and also booked our tickets on the Shtabdi fast train to Punjab (which my family confirmed was the correct pricing). We will definitely be going back.

2025-08-22 via Nuitee
C
Companion42350301979 Family
10
All staff members are very nice & Helpful.all service is very quick & fast, nice experience...... thank you.
Pros:

Everything is very nice 👍🏽 The rooms were very clean, the maintenance was very good, the food was very good, the staff was very nice, all the staff felt very nice while talking to everyone.

2025-08-13 via Tripadvisor
M
Murari
8
Pros:

NA

2025-08-11 via Nuitee
V
Vara1 NONE
10
Pros:

We stayed 3 nights as a family and loved the hotel! The room was clean, the staff was great, friendly, helpful and welcoming!
Great selection for breakfast, different everyday with loads of local choices, which we loved.
The location is Old Delhi so chaotic but is good for visiting the city.
I highly recommend the hotel and its staff!

2025-07-24 via Tripadvisor
N
Nmacedonio Solo travel Antwerp, Antwerp Province
10
My best trip in lndia
Pros:

It was a great experience. The people of the hotel were always friendly with me. Asking all the time if l need their help. Then l bought a complete package to visit the city, Agra and Jaipur. Excellent option to do that! I spent all my days in India with Vischal (the best taxi driver and guide). I would recommend anyone to do similar trip as l made. Thanks to the hotel, thanks Latif, thanks Vischal! Hope to see you again (next time with my husband)!

2025-06-29 via Tripadvisor
W
Wesley
10
Pros:

The staff at city star are all very nice people and the hotel is fantastic

2025-06-21 via Nuitee
J
Jitendar partner
10
Pros:

We had a very good time at the Hotel City Star
Great place to stay with great and friendly staff who are ready to help
Nice rooms
Great property

2025-05-31 via Nuitee
L
Linda Cracknell
10
Great hotel
Pros:

A great hotel good location

2025-05-25 via Nuitee
J
Jacobo family
2
Pros:

The worst hotel I’ve ever been in my life. Old and dirty you can clearly hear all the voices from other rooms and of course motorbikes/cars horns during the whole day like if you were on the street.

2025-05-25 via Nuitee
J
Jitendar family
10
Pros:

Had a very enjoyable time
Service was excellent

2025-05-14 via Nuitee
D
desslock Couples
10
terrific budget hotel right in the middle of the action exceeded all our expectations!
Pros:

perfect one night stay as this was our first hotel in India.

Pros-
very affordable and excellent value for your budget.

terrific breakfast with good variety of choices.

rooftop cafe is open late and serves really tasty food. we had our dinner here around 10:30 pm the night we arrived.

24 hour frontdesk person and hotel staff are very friendly and helpful.

room comes with some welcome snacks/fruit and water which was a very nice touch.

complementary airport transfer only on arrival was on time and efficient

location of hotel is right in the middle of all the street action of Delhi which seems to be non stop all day and night.

room was clean and had a good bed with a nice hot shower.

front desk helped us get a tuktuk to our morning tour meeting place,

cons-

nothing really.

overall a really successful stay at this budget hotel which exceeded all our expectations. would definitely stay here again and is highly recommendable!

2025-04-28 via Tripadvisor
R
RAJAN
8
Pros:

Good location

2025-04-24 via Nuitee
A
Aldiyar
2
Pros:

Will never stay here again.

2025-04-22 via Nuitee