Facilities

Free breakfast
Fitness facilities
Fireplace in lobby
Books
Free WiFi
24-hour front desk
Garden
Luggage storage
Outdoor pool - seasonal
Elevator
See all facilities

Review Highlights

Pros:
Excellent location and views (Serra da Estrela, near Torre)
Friendly, attentive and professional staff (multiple mentions)
Clean rooms and good basic hygiene
Comfortable accommodation in many cases (beds, amenities like water/chinos)
Pleasant natural setting and relaxing atmosphere
Cons:
Poor communication and restrictions around pool/spa (extra cost, early closing, required booking)
Rooms in adjacent building causing inconvenience for meals/reception
Maintenance problems in some rooms (shower sealing, cold rooms, AC issues)
Limited breakfast variety and replenishment issues
No internet access in some accommodation units

Categories

Cleanliness
8
Generally praised (rooms stated as clean, 'Limpeza' listed), with occasional reports of lack of care in some spaces; overall cleanliness is above average.
Service
8.8
Service/staff repeatedly described as very attentive, friendly and professional, though one review mentioned staff arrogance; overall strong positive sentiment for service.
Location
9.2
Location repeatedly highlighted as excellent — in the heart of Serra da Estrela, great views and proximity to the Torre; clear strong positive sentiment.
Room Quality
6.8
Mixed: some rooms described as comfortable with good amenities, but multiple complaints about maintenance (leaking shower seal), no true double beds, cold rooms and accessibility issues in certain buildings.
Amenities
6.5
Amenities have notable issues: spa/pool access requires extra payment and booking, poor communication about operating hours, no internet in some buildings and bar/service limitations reported.
Value for Money
7.2
Value seen as reasonable by some guests but diminished by extra charges for spa/pool and occasional service/maintenance shortcomings; overall moderate sentiment.
Food and Beverage
6.6
Breakfast and buffet described as only reasonable with limited variety and replenishment problems; positive/neutral mentions exist but overall slightly negative for F&B.
Overall Experience
9.3
Many guests described their stay as very pleasant, recommendable and would repeat; positive overall sentiment despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-31 19:51

Property Description

Discover the perfect mountain retreat at INATEL Manteigas, where natural beauty meets comfort and elegance.

Recreational Amenities
Dive into relaxation with our indoor pool, unwind in the hot tub, or keep fit in the fully-equipped fitness center. There's no shortage of activities to enhance your stay.

Culinary Delights
Savor delicious meals at our on-site Restaurante, or opt for the convenience of room service. Start your mornings right with our complimentary self-serve breakfast, served daily.

Guestroom Comfort
Retreat to one of our 52 well-appointed guestrooms featuring minibars and LCD televisions, ensuring your every comfort. Enjoy rainfall showers and complimentary toiletries for a refreshing end to your day.

Don't miss out on this unforgettable mountain escape—book your stay at INATEL Manteigas today!

Important information:

  • The seasonal pool will be open from June to September.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CBP

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 21 reviews
Cleanliness: 8
Service: 8.8
Location: 9.2
Room Quality: 6.8
Amenities: 6.5
Value for Money: 7.2
Food and Beverage: 6.6
Overall Experience: 9.3
A
Andrew • extended_group • gb
10
Pros:

I travelled with two friends by motorcycle whilst travelling across Portugal on the ACT route. the hotel was located in a small remote village the setting was picturesque. the overall experience could not be faulted. The restaurant for evening meal and breakfast was excellent. The rooms were spacious and very clean. I would highly recommend this venue, We could not ask for more

Cons:

Nothing negative

2026-06-06 • via Nuitee
C
Cândida • solo_traveller • pt
8
Local fantástico, com belas vistas e som da natureza. Estádia muito agradável.
Pros:

Muito completo

Cons:

Não ter acesso ao spa sem contratar serviço extra.

2026-05-18 • via Nuitee
P
Pedro Rodrigues • solo_traveller • pt
7
2026-05-14 • via Nuitee
F
Filipe • couple • pt
8
Pros:

Ficámos na casa do pastor, que cumpriu bem as espectativas! Quarto limpo e com todas as comodidades.

2026-05-12 • via Nuitee
M
ManelRodrigues • solo_traveller • pt
8
2026-05-11 • via Nuitee
V
Vania • couple • pt
9
2026-05-10 • via Nuitee
J
JP Castro • solo_traveller • pt
9
Pros:

Do local. Inserido bem no coração da serra da estrela

2026-05-10 • via Nuitee
E
Elena • couple • es
9
2026-05-04 • via Nuitee
F
Filipe • family_with_children • pt
10
Pros:

De tudo, localização espetacular.

2026-04-25 • via Nuitee
L
Lavos • family_with_children • pt
5
2026-04-15 • via Nuitee
S
silva • family_with_children • pt
10
2026-04-06 • via Nuitee
J
Joana • couple • pt
10
Pros:

Gostamos muito! Staff muito atencioso, condições super boas! Tudo 5 estrelas

2026-04-06 • via Nuitee
B
Bruno • couple • pt
8
Pros:

A boa localização, perto da Torre, no meio do parque natural da Serra da Estrela.

Cons:

A acomodação foi num edifício adjacente, casa da Roda, o bar e restaurante estavam no edifício principal, não permitindo algum convívio durante a estadia.

2026-04-03 • via Nuitee
J
Jénifa • couple • pt
7
2026-03-18 • via Nuitee
A
André • couple • pt
10
2026-03-16 • via Nuitee
A
Armanda • family_with_children • pt
9
Pros:

Do espaço envolvente

Cons:

Funcionários, arrogância e não saberem atender

2026-03-16 • via Nuitee
F
Francisco • couple • pt
8
Pros:

O jantar buffet e pequeno almoço é razoável.

Cons:

Os nossos quartos não ficaram no edifício principal, pelo que tinhamos que nos deslocar sempre para as refeições e acesso recepção.
A casa pastor não possui elevador o que condiciona pessoas com mobilidade reduzida.

2026-03-15 • via Nuitee
D
Diana Maria • couple • pt
7
2026-03-15 • via Nuitee
B
Bruno • couple • pt
5
Razoável em termos de preço qualidade
Pros:

Limpeza

Cons:

Não ter internet aonde ficamos alojados

2026-03-14 • via Nuitee
R
Rita • couple • pt
10
Pros:

A localização, a vista e a comodidade.

Cons:

Nada a acrescentar.

2026-03-09 • via Nuitee