Glasgow Arms Hotel Ultimo

Hotels
7.8 (686 reviews)
527 Harris Street , Sydney , AU

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Luggage storage
Bar
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Rude staff member
Maintenance issues
Safety concerns

Categories

Cleanliness
6.91
Filthy shower tiles/grouting mentioned; several rooms were described as basic or needing maintenance.
Service
8.38
Some reviews mention friendly and helpful staff, though one experienced rudeness from a bar staff member.
Location
8.92
Several reviews praise the convenient and close location to attractions like Darling Harbour.
Room Quality
7.37
Rooms described as basic with several maintenance issues; comfort varies.
Amenities
7.9
Some amenities mentioned are positive, though basic breakfast options were noted.
Value for Money
7.86
Value perceived as good for location, but less so due to basic room quality for price.
Food and Beverage
6.91
Basic offerings and mixed reviews about selection and availability.
Overall Experience
8.18
Overall experience aligned with target rating, though concerns about safety and maintenance noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:07

Property Description

Pub and Bistro Downstairs
Experience the vibrant atmosphere of the Glasgow Arms Hotel Ultimo with its lively pub and cozy bistro, perfect for unwinding after a day of exploring Sydney.

Convenient Location
Situated just a short stroll from Darling Harbour, our hotel offers easy access to popular attractions such as Cockle Bay Wharf and Star City Casino, making it an ideal choice for travelers looking to immerse themselves in the heart of the city.

Comfortable Rooms with Modern Amenities
Relax in our air-conditioned rooms equipped with a flat-screen TV, refrigerator, and free continental breakfast. Enjoy the convenience of free Wi-Fi in select rooms and daily housekeeping services for a hassle-free stay.

Book now to indulge in a memorable stay at Glasgow Arms Hotel Ultimo and make the most of your Sydney getaway.

Important information:

Please note Glasgow Arms Hotel has no elevator access.

A photo is required during check-in for security reasons and hotel records.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Location

Guest Reviews

7.8
Based on 686 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 8.18
K
Kiana • family_with_children • au
10
2026-10-24 • via Nuitee
D
den Hoedt • family_with_children • au
10
Pros:

Friendly warm welcoming staff

Comfy bed and cozy rooms with spacious bathroom

Delicious food and good service

2026-10-24 • via Nuitee
J
John • solo_traveller • au
1
Disapointing access to rooms very difficult up a narrow stairway directly off the street.
Pros:

Nothing .

Cons:

Toilet seat fell off, Bathroom basin tap falling off. Room needs painting walls are damaged and very small.

2026-10-22 • via Nuitee
M
Marina • solo_traveller • ae
7
Pros:

Location is so good
But be careful there are some rooms without internet connection. I have informed them but no one cares
And I ended up renewing my data more than 3 times

Cons:

Location and food also

2026-10-22 • via Nuitee
B
Brendon Granger • solo_traveller • au
6
Great Location but only OK
Pros:

The hotel is in a great location. I do like the fact that they've got a little kitchenette where you can make coffee and toast for breakfast

Cons:

There is quite a bit of street noise and the spotlight on the hotel sign shone into the room all night. There were no cups in the kitchenette. I found one on the first day, the only one, and I then kept it with me. That area just wasn't well maintained.
Overall cleaniness of the room wasnt great.

2026-10-20 • via Nuitee
P
Philip • solo_traveller • de
4
Zu teuer für das was man kriegt
Cons:

Lärm durch die Lüftung, die die ganze Nacht durchgelaufen ist. Man braucht Ohrenstöpsel.
Eingang ist in einer shady Gasse.
Definitiv zu teuer für das was man kriegt.
Wenigstens war es sauber. Aber dafür ist alles andere eher schlecht: Lärm, abgenutzte sehr einfache Ausstattung, sehr unangenehmer Eingang, komischer geruch im Treppenhaus.

2026-10-20 • via Nuitee
F
Federico • solo_traveller • gb
5
2026-10-19 • via Nuitee
A
Alana • family_with_children • au
10
2026-10-19 • via Nuitee
J
Jan • solo_traveller • au
4
Not happy, need to be more customer focused
Pros:

I didn’t have any breakfast

Cons:

It was advertised as having a microwave electric jug but no cups, cutlery not even a single glass could be found in the room? No table, plenty of room for one, not even a side table on the patio. Fridge was unplugged, so defrosted, butter floating around in water. A consequence of fridge being unplugged meant other appliances were also unplugged. I could only fix this by moving a heavy cupboard on my own. Steep stairs no lift. Seemed to be a real problem asking for late checkout. After 3 attempts they relented and gave me an extra hour until 11am. Initially shown To the wrong room. A staff member however did assist by carrying my suitcase downstairs then up the next lot of stairs.

2026-10-16 • via Nuitee
C
Cavanagh • solo_traveller • au
8
Pros:

Great for a night in town.
Easy access to transport.
Basic accommodation but good value.

2026-10-15 • via Nuitee
C
Colleen • solo_traveller • au
9
Fun!
Pros:

It's quirky it's clean. It's welcoming. It is always our go to when staying in Sydney.

2026-10-15 • via Nuitee
B
Bernd • solo_traveller • de
8
Ein toller Ort für unsere Tage in Sydney
Pros:

Die Lage ist hervorragend, vieles ist fußläufig erreichbar, aber Sydney hat einen hervorragenden Nahverkehr. Das Gebäude hat einen ehrwürdigen Charakter. Unser Zimmer hatte einen sehr schönen Holzfußboden. Auch die Betten waren bequem. Auf unserer Etage gab es eine kleine Küchenecke, in der man sein Frühstück bereiten konnte.
Das Pub im Haus hatte sehr leckeres Essen und wenn man sich an die einzelnen Tagesspecials hielt auch sehr preiswert. Das Personal war sehr freundlich und geduldig.
Es gibt keinen Fahrstuhl im Haus, der allerdings wahrscheinlich nur mit Mühe einzubauen wäre, ohne den Charakter des Hauses zu verändern. Es wurde aber ohne Nachfrage Hilfe für das Gepäck angeboten.

Cons:

Der einzige Punkt zur Beanstandung war das Bad. Bis zur Höhe des Fliesenspiegels war es in Ordnung. Die Sanitärobjekte waren in einwandfreiem Zustand. Allerdings oberhalb sollte mal wieder gestrichen werden.

2026-10-13 • via Nuitee
R
rosann • solo_traveller • au
8
Pros:

Staff were super friendly and kind.

2026-10-13 • via Nuitee
A
Andrea • solo_traveller • dk
7
2026-09-18 • via Nuitee
A
Andrea • solo_traveller • dk
7
2026-09-18 • via Nuitee
M
Martin • solo_traveller • cz
10
2026-09-14 • via Nuitee
D
Dianne • couple • au
9
Good
Pros:

Everything

Cons:

Nothing

2026-09-08 • via Nuitee
H
HELEN • solo_traveller • us
5
Has character but not very comfortable
Pros:

It was sort of charming and historical

Cons:

Fridge and microwave outside of room, down the hall. Power points in very uncomfortable spots, and not enough of them; broken toilet seat; room very Spartan; there's no emergency contact number for after hours, we got locked out of room and there was no one to open it for us for a while; a bit too far from points of interest in cbd.

2026-09-07 • via Nuitee
J
Jones • solo_traveller • au
8
Great location. Had a good view. Staff excellent
2026-09-05 • via Nuitee
P
Paul • solo_traveller • au
8
2026-09-02 • via Nuitee