Omena Hotel Helsinki Lönnrotinkatu

Hotels
7.8 (9615 reviews)
Lönnrotinkatu 13 , Helsinki , FI
+358 600 555222

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Central location
Comfortable rooms
Good value for money
Cons:
Inconsistent cleanliness
Limited storage space

Categories

Cleanliness
6.53
Inconsistent cleanliness noted, with specific mentions of hair found in room and overall lack of attention to details.
Service
8.5
Guests appreciated the welcoming staff and quick check-in process.
Location
8.54
Central location praised for accessibility to city attractions.
Room Quality
7.49
Rooms described as adequate with good comfort, though some noted issues with closet space and sound insulation.
Amenities
7.52
Basic but satisfactory amenities for a budget-friendly hotel.
Value for Money
8.48
Guests felt they received good value considering the price.
Food and Beverage
7.53
Food options were noted as satisfactory, though not extensively covered in reviews.
Overall Experience
7.8
Overall positive experiences reported by many guests, with a few significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:57

Property Description

Modern and Convenient Accommodation

Located just a short distance from Helsinki Central Station, Omena Hotel Helsinki Lönnrotinkatu offers a modern and convenient stay for travelers. The easy keyless entry system ensures a hassle-free check-in process, while the simple yet comfortable rooms are equipped with all the essentials including free WiFi, a flat-screen TV, fridge, and microwave.

Comfortable Amenities

Each guest room at Omena Hotel Helsinki Lönnrotinkatu features basic décor, tea/coffee making facilities, a private bathroom, and a seating area for relaxation. The hotel also provides vending machines for added convenience, ensuring guests have everything they need for a comfortable stay.

Prime Location

With Fredrikinkatu Tram Stop and Old Church Park just a short walk away, guests can easily explore the city and discover dining and entertainment options in the vibrant surroundings. Book your stay at Omena Hotel Helsinki Lönnrotinkatu for a pleasant and convenient Helsinki experience.

Important information:

A prepayment via credit card is required to secure your reservation. The property will charge your credit card on the day of booking.

Please note that this hotel has no reception and uses a keyless entry system. On the day before arrival, guests will receive an e-mail and SMS from the hotel with the 5-digit door code needed to access the hotel room. Please note that it is not possible to check-in before 16:00.

This hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking.

Omena Hotel Helsinki Lönnrotinkatu is authorized to request a photocopy of the guest’s ID or passport in advance, which should be sent to the property before check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Location

Guest Reviews

7.8
Based on 9615 reviews
Cleanliness: 6.53
Service: 8.5
Location: 8.54
Room Quality: 7.49
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 7.8
M
Metsäkukka • couple • fi
9
2026-10-31 • via Nuitee
A
Acar • couple • tr
5
Pros:

Location, price

Cons:

Not clean

2026-10-31 • via Nuitee
A
anne-catherine • couple • be
8
Bon hôtel à proximité du centre d’Helsinki et facile de tout faire à pied
Pros:

La facilité à accéder aux chambres

Cons:

Petite salle de bain mais ok pour petit séjour

2026-10-31 • via Nuitee
B
botanist • couple • ua
7
Pros:

Готель абсолютно не передбачає контакту з адміністрацією. Заселитися було легко.

Cons:

Дещо незвичний дизайн номера (посередині розташована "будка" із санвузлом - це дуже незвично).

2026-10-31 • via Nuitee
M
Matti • solo_traveller • fi
8
Asiallinen.
Pros:

Sijainti on erinomainen. Huoneessa on kaikki tarvittava.

Cons:

En osannut säätää lämmitystä, olikohan siinä jokin esto/aikarajoitus? Olisin halunnut huoneen lämpötilan korkeammaksi. Tyynyt olivat aikansa eläneet. Patjakin pian vaihdon tarpeessa.

2026-10-31 • via Nuitee
L
Lukas • solo_traveller • sk
6
Cons:

After booking a room, you must complete online check-in, as there is no staff at the front desk. You need a verification code to complete the process, which should have been sent to your email. However, I never received it. It’s impossible to call customer support from my foreign number (within the EU). They don't use whatsapp or other third-party apps. You can’t enter the hotel to use their phone to call support because you don’t have an access code. You can’t get an access code because you can’t complete online check-in. Omena won't email you the verification code. I had the same problem at two different locations, in Turku and Helsinki. They told me it's a technical issue and they can't do anything about it. Your only hope is to wait for another guest to open the main door so you can reach the phone and connect with their employees. I do not recommend booking with them through Booking.com.

2026-10-31 • via Nuitee
V
Vilma • couple • fi
1
Pros:

En päässyt majoitukseen

2026-10-31 • via Nuitee
C
Cihan • solo_traveller • nl
4
2026-10-31 • via Nuitee
S
Seela • couple • fi
7
2026-10-31 • via Nuitee
L
Lidija • family_with_children • rs
9
2026-10-31 • via Nuitee
J
Jake • couple • fi
10
2026-10-31 • via Nuitee
S
Shamhain • solo_traveller • cr
9
2026-10-31 • via Nuitee
L
Lidija • family_with_children • rs
9
2026-10-31 • via Nuitee
K
Kimi • solo_traveller • fi
8
2026-10-30 • via Nuitee
K
Kimi • solo_traveller • fi
8
2026-10-30 • via Nuitee
E
Elinan arviot • solo_traveller • fi
3
Pros:

Ummm the location. And it was cheap.

Cons:

Much anything.

2026-10-30 • via Nuitee
J
Jekaterina • solo_traveller • lv
8
Отличный отель в центре города в духе минимализма
Pros:

Отель находится в самом центре, очень удобно добираться с вокзала, а также до ближайших достопримечательностей. Всё в пределах пешей прогулки, рядом магазины, пиццерия прямо около двери. Номера небольшие, но плюс в том, что есть микроволновка, чайник, холодильник. Удобное бесконтактное заселение.

Cons:

Не хватало посуды в номере, и в ближайших магазинах нашли только одноразовые тарелки и стаканы, а очень были нужны вилки и ложки. Также в пульте села батарейка и не могли включить телевизор.

2026-10-30 • via Nuitee
K
KL • family_with_children • ee
7
Pros:

Great location and good price. Not a luxury hotel, but just for staying overnight a perfect place.

2026-10-30 • via Nuitee
P
Pentti • solo_traveller • fi
8
2026-10-30 • via Nuitee
T
Tomáš • family_with_children • cz
7
Cons:

Dirty sofa and courtains. Also no luggage room

2026-10-30 • via Nuitee