JA Ocean View Hotel, Jumeirah Beach Dubai

Hotels
•
JA Hotels
8.8 (4946 reviews)
The Walk Jbr, Dubai, 26500 , Dubai , AE
971-4-8145599

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
Nightclub
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Variety of food options
Cons:
Rooms need renovation
Small pool
Lack of hot water at times

Categories

Cleanliness
8.44
The rooms are starting to show their age and need refreshing.
Service
9.41
Staff are very friendly, helpful, and professional.
Location
9.45
Great location near beaches and restaurants.
Room Quality
7.9
The rooms are a bit worn down.
Amenities
8.43
The pool is quite small, but has good outdoor options.
Value for Money
8.39
Good overall experience, but some amenities require additional cost.
Food and Beverage
9.44
Food was outstanding with a big variety and fresh options.
Overall Experience
8.91
We truly had a wonderful stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:13

Property Description

Luxurious Spa and Recreational Facilities
Indulge in massages and facials at the full-service spa, unwind at the outdoor pool, or enjoy a night at the nightclub and sauna.

Gourmet Dining and Refreshing Beverages
Savor international cuisine at Le Rivage or opt for 24-hour room service. Treat yourself to drinks at the poolside bar or the multiple bars/lounges.

Convenience and Comfort
Benefit from complimentary Wi-Fi, concierge services, and event facilities. With valet parking, air-conditioned rooms, and private balconies, relaxation is guaranteed.

To book your stay at JA Ocean View Hotel, Jumeirah Beach Dubai and explore nearby attractions like Marina Beach and Ibn Battuta Mall, contact us today!

Important information:

  • Pool access available from 10:00 AM to 6:00 PM.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Transportation

    Car recommended

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 4946 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 8.91
M
Mishal Zehra • solo_traveller • pk
10
2026-02-14 • via Nuitee
E
Ehab • couple • jo
9
2026-02-14 • via Nuitee
M
Maya • family_with_children • il
8
2026-02-14 • via Nuitee
T
Thameur • solo_traveller • tn
9
Pros:

Excellent location, varied and rich buffet, clean and large room, nice view from the balcony (even if there was a possibility to have something better)

Cons:

The price was a little bit high, the view could be much better (if the receptionist was more generous)

2026-02-14 • via Nuitee
H
Hadi • couple • kw
6
Pros:

موقع وقريب من بحر

Cons:

زحمه وفي غرفه فيها ريحه

2026-02-14 • via Nuitee
F
Felwa • family_with_children • sa
8
2026-02-14 • via Nuitee
M
Mohamed • family_with_children • eg
8
2026-02-13 • via Nuitee
C
Chris • family_with_children • gb
10
2026-02-13 • via Nuitee
M
Marwa • solo_traveller • sa
2
Bad memories
Pros:

I would like to acknowledge Ms. Wesal from Guest Relations for her genuine efforts and professionalism. She truly tried to assist and followed up sincerely. Unfortunately, the overall issues were beyond her control. Thank you, Wesal, for your kindness and for the thoughtful souvenir

Location is very good

Cons:

I stayed at this hotel starting Sunday the 8th February 2026 in Room 1007, and unfortunately my experience was extremely disappointing and stressful.

Before arrival, I had requested a high-floor room. Upon check-in, I was informed there was no availability and was assigned a noisy room, which affected my ability to sleep from the first night,
I discovered that the door lock was broken. It took approximately two hours to repair while I remained inside the room, which raised serious safety concerns.

Despite booking a king-size bed, the room was prepared with two separate single mattresses pushed together. This caused significant discomfort and insomnia. I reported this the following day and was promised it would be corrected.

During the bed adjustment process, a staff member entered my room claiming he had knocked. I had briefly stepped onto the balcony for less than three minutes. He entered without receiving clear permission and saw me in a state of undress. He did not immediately exit until I firmly asked him to leave. Although he later apologized, this incident caused me significant emotional distress and made me feel unsafe in what should have been a private and secure space.

Additionally, the bathroom sink drainage was faulty and required maintenance during my stay.

Management offered a room upgrade as compensation. However, after packing my belongings (while in Dubai on a business trip), I moved to the new room only to find a strong unpleasant odor. Even housekeeping acknowledged the smell and suggested opening the window or using air freshener. I had to return to my original room after wasting time and effort.

Overall, my stay was marked by repeated maintenance issues, a serious breach of privacy, and poor service recovery. This experience fell far below the standards expected from a hotel in Dubai.

I hope management takes these concerns seriously and improves their safety and service standards.

Update (before check-out):
I would like to acknowledge...

2026-02-13 • via Nuitee
O
Owen • family_with_children • gb
10
2026-02-12 • via Nuitee
G
garry jackson • couple • gb
10
Great stay beautiful room great location
Pros:

Location was perfect for everything

Cons:

Lifts are a bit odd

2026-02-12 • via Nuitee
U
Ulan • family_with_children • kz
9
2026-02-12 • via Nuitee
Z
Zombor • family_with_children • hu
9
Pros:

Az elhelyezkedés tökéletes, minden közel van.A személyzet kedves, figyelmes és segítőkész. Tisztaság mindenhol.

Cons:

Sorba kell állni a reggelinél.

2026-02-11 • via Nuitee
S
sameh • solo_traveller • sa
10
Pros:

الفندق ممتاز بالموقع والغرف والنظافة واشكر الاستاذة وصال بالاستقبال لحسن تعاملها ومدى مهارتها في سرعة حل أي مشكلة تواجه العملاء

2026-02-11 • via Nuitee
Z
Zoran • solo_traveller • me
7
Za ulozeni novac sam ocekivao mnogo vise..soba je bila mala sa spojenim krevetima kao i kupatilo!S obzirom na lokaciju i
Pros:

Lokacija je izuzetna!Osoblje jako ljubazno i na usluzi od recepcije pa do bazena!

Cons:

Soba je bila prosjecna za ulozeni novac..

2026-02-11 • via Nuitee
H
Husnain • couple • gb
10
2026-02-11 • via Nuitee
R
Réka • family_with_children • at
10
The best 5-star experience I've ever had
Pros:

Unmatched Hospitality and Exceptional Personal Attention
I have traveled all over the world and have stayed in 5-star hotels everywhere, but I have never experienced this level of attentiveness and professionalism. Honestly, I have never written a review before, but I simply cannot let this experience pass without a word.

Prime Location

The hotel’s location is unbeatable for sightseeing. The metro and tram stations are just a 5-10 minute walk away. The waterfront is only a 5-minute stroll, and the Ferris wheel can be reached comfortably in 10 minutes on foot.

Discretion and Excellent Service – Special thanks to Mamvn

I must highlight the professionalism of the housekeeping staff. They strictly respected the "Do Not Disturb" sign and never knocked or called unnecessarily. Instead, they sent a polite message asking if I had left the sign out by mistake and offered to clean even late in the evening. Mamvn was incredibly proactive and kind; he replaced our water bottles upon request and provided everything we needed with a great attitude.

A Gastronomic Miracle – Ehsarid and Preeti

What exceeded all my expectations was the attitude of the kitchen. It is important to emphasize that I didn't even place a formal vegan request; I simply inquired upon arrival if vegan options were available. Despite this, from that moment on, the entire staff knew exactly who I was, and they took care of me beyond my wildest imagination.

Ehsarid, the Head Chef: I cannot praise his work highly enough! Every vegan dish was a creative masterpiece, prepared with incredible attention.

Preeti, the Pastry Chef: She is a true magician! She prepared a special vegan dessert just for me, and when she noticed that my daughter enjoyed it too, she immediately made more for her and even for my husband—even though they are not vegan. This level of selfless kindness is truly rare.

Cons:

Nothing

2026-02-10 • via Nuitee
F
Firuze • couple • tr
9
2026-02-10 • via Nuitee
Z
Zelkot • family_with_children • ae
9
2026-02-10 • via Nuitee
K
Khurram • couple • gb
8
Enjoyable
Pros:

Breakfast of awesome with great selections and options

Cons:

Bathrooms are small as compared to room.

2026-02-10 • via Nuitee