Four Points by Sheraton Qingdao, West Coast

Hotels
Four Points by Sheraton
9.2 (62 reviews)
3688 Binhai Avenue , Huangdao , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Affordable cafes nearby
Cons:
Pool not operating
High deposit required

Categories

Cleanliness
8.45
Basin not operational and lack of prior notice affected the overall experience.
Service
9.95
Standard quality for this hotel tier.
Location
9.95
Stunning location close to the sea and available amenities.
Room Quality
9.45
Standard quality for this hotel tier.
Amenities
8.45
Basin not operational and breakfast not included.
Value for Money
8.95
Standard quality for this hotel tier.
Food and Beverage
8.95
Standard quality for this hotel tier.
Overall Experience
9.45
Overall a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:35

Property Description

Luxurious Amenities and Services
Four Points by Sheraton Qingdao, Jiaonan offers an indoor heated pool, a health club, and versatile meeting rooms. Enjoy gourmet cuisine at 3 dining options and make use of the free Wi-Fi throughout the hotel.

Comfortable and Elegant Rooms
Experience spacious rooms elegantly decorated in soothing colors. Each room features the signature Four Comfort Bed with a pillow menu, floor-to-ceiling windows with city or sea views, and a generous working area. Relax in bathrobes and slippers provided in the bathroom.

Fitness and Dining Options
Keep active in the well-equipped fitness center, unwind in the sauna room, or have fun in the karaoke rooms. Indulge in exquisite seafood and Cantonese dishes at China Spice, or savor hearty buffet spreads at The Eatery.

Book your stay at Four Points by Sheraton Qingdao, Jiaonan for a luxurious and convenient experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for CNY 175 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 62 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.95
Room Quality: 9.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.95
Overall Experience: 9.45
B
bonneau family_with_children cn
8
Pros:

Breakfast

Cons:

all good

2026-01-30 via Nuitee
J
JEAWON family_with_children kr
7
Pros:

시설이 깨끗하고 친절합니다.

Cons:

조식 포함이었는데, 굳이 추천하지 않습니다.

2026-01-29 via Nuitee
G
Galina family_with_children ru
7
Pros:

Шикарное расположение. Море рядом, набережная-парк в пешей доступности. Вокруг много разных кафе по разумной стоимости.
Не работал бассейн. Об этом отель не предупредил. Также при заселении запросили депозит почти 3 тыс.юаней (тоже не видела об этом сообщение).
Завтрак не был включен.

2025-07-23 via Nuitee
H
Humaid review category business travellers ae
10
Exceptional
2025-03-14 via Nuitee
H
Hugo review category business travellers it
10
Exceptional
Pros:

Thankyou

Cons:

Never

2025-02-27 via Nuitee
S
Sherif review category business travellers xk
10
Exceptional
2024-12-11 via Nuitee
K
Khaled review category business travellers sa
9
Superb
2024-11-25 via Nuitee
J
James0707 review category business travellers kr
6
Pleasant
Pros:

Thanks for welcome

Cons:

When check in need to pay for deposit even booked by Booking.com at website and when check out room cannot get any credit card receipt for cancled depoist and if add cost meals etc..

2024-03-02 via Nuitee
P
Pierpaolo review category business travellers it
7
Confortable!?
Pros:

Tutto ok...the best Is Roger the GM of the hotel nice person very help full!

Cons:

Qingdao Is a nice place

2024-02-24 via Nuitee
K
Kabeya
2
Pros:

設備は素晴らしいがメンテナンスが行き届いていない。
スタッフの対応には非常にガッカリした。

2024-02-03 via Nuitee
F
Faizullakh review category business travellers kz
9
Superb
2023-12-15 via Nuitee
D
Dilip review category business travellers in
8
Very good
2023-12-14 via Nuitee
J
James0707 review category business travellers kr
7
Good
Pros:

Location and view was great

Cons:

Everytime Staffs looks confused for check confirmation booked room by Bookin.com

2023-11-10 via Nuitee
S
Shaun review category business travellers nz
8
Very good
2023-10-30 via Nuitee
M
Martha solo traveller at
10
Exceptional
Pros:

People were really friendly and helpful.

2023-10-05 via Nuitee
I
Ivan
10
Pros:

Good stay

2023-09-12 via Nuitee
A
Abbasian family with young children cn
9
Superb
Pros:

Everything was great , peaceful location

Cons:

Its far from center

2023-08-24 via Nuitee
W
Wai family with young children nl
2
Distgusting hotel! Low priority for Hygiene in this hotel!
Pros:

Location of this hotel is fine as it's close to the beach and several different shopping centers with restaurants are in the vicinity of the hotel.

Cons:

Although we received an upgrade to a suite (after complaint about hygiene in our room) which was better than the room that we initially booked, overall my option about this hotel is:

1. Very dirty, couch in the rooms are totally worn out and dirty.
2. Mold in the sink of the bathroom.
3. Rooms are advertised with sofa bed but even in the family room there was no sofa bed for my child. I send the hotel a message about the sofa bed prior to our check in but I received no response on my message, this showed a lack of attention and professionalism.
4. Negative response on requests by hotel staff every time I had a request (I requested extra bed amenities as I needed to make up the couch as a bed for my child myself and I also requested ice cubes as the minibar in our suite was broken). Just only by convincing the staff that I really needed what I requested, they fulfilled my requests. I had to request extra bed amenities 2 times because the staff was not capable of making up the couch in the room that we were upgraded to after our complaint, as also the suite did not have a sofa bed.
5. No extra set of blanket and pillow in the room.
6. When I requested an extra blanket, the staff did not understand what a blanket was. A blanket is quite a standard term in hotels, the level of English of the staff was really poor.
7. There was an extra charge for breakfast for my child while I booked my stay including breakfast and in my reservation there was no notice that there is a charge for breakfast for children above 4 years old.
8. The breakfast restaurant looks more like a staff canteen than a restaurant of a nice up-scale hotel.
9. The restrooms of the swimming pool was very dirty and smelled like a public toilet on the street.
10. The swimming pool was not continuously guarded by staff.

2023-08-09 via Nuitee
B
Berthold family with young children de
1
Not recommended at all!
Pros:

Nothing

Cons:

Extremely unfriendly staff! Breakfast is not worth the price.

2023-07-29 via Nuitee
S
Sreekrishnan review category business travellers in
10
Exceptional
2023-07-03 via Nuitee