Courtyard by Marriott Hong Kong Sha Tin

Hotels
Courtyard by Marriott
8.4 (1383 reviews)
1 On Ping Street , Hong Kong , hk

Children allowed

Facilities

Free beach shuttle
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good amenities
Value for money
Cons:
Isolated location
Room temperature issues
Limited shuttle service

Categories

Cleanliness
8.03
Multiple mentions of cleanliness being satisfactory, though some concerns regarding room temperature were noted.
Service
8.8
Staff was reported as friendly and helpful by several guests, enhancing overall experience.
Location
8.24
Location noted as quiet and accessible, with some concerns about being far from commercial areas.
Room Quality
8.49
Rooms were described as spacious and comfortable with good amenities.
Amenities
8.52
Facilities such as gym and lounge reported positively, though some issues were mentioned.
Value for Money
8.48
Considered good value based on room size and location relative to public transport.
Food and Beverage
8.23
Breakfast was acknowledged as good, but no further details provided.
Overall Experience
8.4
Overall enjoyable stay, with positive feedback outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:05

Property Description

Luxurious Accommodation and Convenient Location

Courtyard by Marriott Hong Kong Sha Tin offers a luxurious stay with direct access to New Town Plaza. The hotel provides free shuttle service to Shatin MTR Station, making transportation a breeze. Enjoy complimentary Wi-Fi, a refreshing outdoor pool, and multiple dining options.

Elegant Rooms and Top-notch Facilities

The elegantly furnished rooms feature modern amenities like air-conditioning, flat-screen TV, and marble bathrooms with rain showers. Stay fit at the on-site fitness center or unwind at the Lobby Lounge Restaurant. The 24-hour front desk is ready to assist with any needs, ensuring a comfortable stay.

Panoramic Views and Culinary Delights

Indulge in a variety of cuisines at MoMo Café, Lobby Lounge Restaurant, and LEVELthirty Lounge & Bar with stunning views. With easy access to attractions like Che Kung Temple and Hong Kong Heritage Museum, Courtyard by Marriott Hong Kong Sha Tin is the perfect choice for your next stay.

Important information:

The credit card used for reservation must be presented upon check-in. The name on the credit card must match the guest's name checking in. Please note that for nonrefundable bookings, guests cannot change guest names and stay period.

Please note that rollaway beds are allowed in rooms with one king bed only at a nightly fee and subject to availability.

Please note that all Special Requests are subject to availability and additional charges may apply.Swimming pool: Closed from Sat, Nov 1, 2025 until Tue, Mar 31, 2026
Swimming pool: Closed from Sat, Nov 1, 2025 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for HK$ 339 per person per night when using an available extra bed.
    People 12 years old and over stay for HK$ 565 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1383 reviews
Cleanliness: 8.03
Service: 8.8
Location: 8.24
Room Quality: 8.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.23
Overall Experience: 8.4
K
Kit Ying Sonia family_with_children gb
7
Pros:

spacious room, good and convenient location.

Cons:

The cleaning team is a kind of too eager to check when the room will be available for cleaning every morning. Some facilities such as the window curtain is quite shabby.

2026-02-13 via Nuitee
A
Aliah family_with_children nz
10
The best hotel in Hong Kong
Pros:

As always the services are top notch and the care from the room service ladies are excellent. Plus reception and concierge were all always ready to help.

2026-02-11 via Nuitee
M
Mohamed family_with_children in
10
2026-02-08 via Nuitee
D
DUCERF family_with_children fr
8
Pros:

Personnel et emplacement

Cons:

Isolation

2026-01-25 via Nuitee
M
Marie Anne couple fr
10
Pros:

Parfait

Cons:

Juste un petit bémol, pas moyen de monter la température dans la chambre car il faisait froid, ils nous ont procuré un chauffage d’appoint et tout a été résolu

2026-01-24 via Nuitee
N
Nia solo_traveller us
7
2026-01-23 via Nuitee
W
William family_with_children sg
9
2026-01-23 via Nuitee
C
candy family_with_children nz
9
Pros:

I wish there was a more convenient and straightforward way to go up to the hotel reception

Cons:

The surprise of having to work our way up to the reception after taking a shuttle from the airport to the hotel

2026-01-21 via Nuitee
K
Ken Neth couple au
10
Pros:

Very clean, large room for Hong Kong standards

Cons:

Bathroom visible through glass windows from the bedroom

2026-01-21 via Nuitee
Z
Zhebin solo_traveller cn
9
Pros:

床垫非常的舒服

2026-01-21 via Nuitee
L
Louis family_with_children us
10
2026-01-20 via Nuitee
W
William shiu yuen solo_traveller ca
8
Pros:

Ok

Cons:

N/A

2026-01-19 via Nuitee
Y
YI CHENG solo_traveller tw
8
Pros:

位置在商場附近,整體整潔乾淨

Cons:

2026-01-19 via Nuitee
H
Hon Keung couple hk
8
Pros:

附近餐飲齊備

2026-01-19 via Nuitee
S
Shaoxin couple cn
3
Pros:

区位因素

Cons:

1935房间噪音持续,打电话投诉后无反馈。

2026-01-19 via Nuitee
S
Sau yin amelia couple ca
7
2026-01-19 via Nuitee
C
Christina extended_group sg
9
Friendly staff
Pros:

Location is good. Near train station

Cons:

So far so good. I’m very pleased with the place

2026-01-19 via Nuitee
L
Louis family_with_children us
10
Pros:

the service they provided was very good

2026-01-18 via Nuitee
H
Hing Yuk solo_traveller cn
8
2026-01-17 via Nuitee
L
Loke Choong family_with_children sg
7
Reasonable stay at Shatin Hong Kong.
Pros:

1) Good location of the hotel - 10 mins walk to MTR and surrounded by restaurants.
2) Good view of the river and the mountain from the room.

Cons:

1) Very expensive breakfast.
2) The hotel charged a deposit of HKD 500, on top of the room charge, to the credit card per night of stay. For example, if I stay for a week, the deposit would be HKD 3500. Most hotels would seek a card authorisation of the estimated room charges plus an additional 10 to 20% to cover expenses. Nobody would charge such a big amount of deposit to the card.

2026-01-15 via Nuitee