Mercure Istanbul Altunizade

Hotels
Mercure
8.9 (1744 reviews)
Altunizade Mah. Kisikli Cad. Oymaci Sok. No: 9 Altunizade Uskudar , Istanbul , tr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location
Cons:
Issues with cleanliness
High pricing for some services

Categories

Cleanliness
7.86
Some reviews noted issues with cleanliness, including hairs on sheets.
Service
9.83
Many reviews praised the friendly and helpful staff, indicating high service quality.
Location
9.37
Multiple reviews highlighted the convenient location for exploring Istanbul.
Room Quality
8.82
Overall positive comments about spacious and comfortable rooms.
Amenities
8.85
General satisfaction with the amenities, though some wanted more.
Value for Money
8.31
Some felt the pricing was high relative to the quality experienced.
Food and Beverage
8.86
Positive remarks were made about the food, highlighting it as a standout.
Overall Experience
9.33
Most reviews conveyed an excellent overall experience, with a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:03

Property Description

Luxurious Amenities
Experience ultimate relaxation at our spa centre with a heated indoor pool, gym, sauna, and Turkish bath.

Modern Comfort
Enjoy our modern rooms with air conditioning, free Wi-Fi, flat-screen TV, and a minibar. Some rooms even offer balconies or city views.

Convenient Location
Explore nearby attractions like Capitol Shopping Centre, Akasya Mall, and Beylerbeyi Palace. Free indoor parking is available, and both Viaport Outlet Centre and Sabiha Gokcen Airport are a short drive away.

Book your stay at Mercure Istanbul Altunizade for a perfect blend of comfort and luxury.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    Children from 7 years old to 12 years old stay for € 15 per person per night when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1744 reviews
Cleanliness: 7.86
Service: 9.83
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 9.33
O
Oumaima solo_traveller kw
10
Amazing
Pros:

Good staff very good service

Cons:

Clean luxury

2026-07-03 via Nuitee
S
Samuel extended_group gb
7
2026-07-01 via Nuitee
V
Victoria solo_traveller au
10
I recently had the pleasure of staying at the Mercure hotel for 2 months, and I must say, it truly felt like a second ho
Pros:

Friendly

2026-06-30 via Nuitee
B
Bagci family_with_children at
10
2026-06-30 via Nuitee
T
Tchipashvili solo_traveller ge
10
2026-06-29 via Nuitee
S
Serkan family_with_children fr
8
2026-06-28 via Nuitee
G
Gulsev solo_traveller nl
8
Pros:

Ontbijt vond ik in het verleden niet lekker, daarom neem ik geen ontbijt.

Cons:

Het pand is verouderd

2026-06-28 via Nuitee
A
Alexander solo_traveller ua
9
2026-06-28 via Nuitee
J
Jeandre solo_traveller za
7
2026-06-26 via Nuitee
M
Muharem solo_traveller ba
10
Pros:

Room upgrade, large, and beautiful room.

Cons:

Didn't get room cleaning, new towels etc...

2026-06-26 via Nuitee
T
Tukhtapulatov solo_traveller uz
8
2026-06-25 via Nuitee
I
Ilayda couple nl
10
Zeker herhalingvatbaar en aanrader!
Pros:

Goede ontvangst en erg vriendelijk personeel. Lekker eten!

Cons:

Niks

2026-06-24 via Nuitee
K
Kristine solo_traveller ae
10
2026-06-23 via Nuitee
Y
Y couple de
10
Mükemmel
Pros:

Tesis her şeyden önce çok temiz, yatak ve yastıklar çok rahat. Çalışanlar her bir bölümde güler yüzlü.
Sadece gecelemek için rezervasyon yaptırdığın bir otel idi. Ancak içerdeki huzur ve temizliği görünce dışarıda kahvaltı mekanı aramak yerine otelde kahvaltı yapmayı tercih ettim. Kahvaltısı mükemmel ve hijyen
Kısacası her zaman gitmek istediğim bir oteldir. Resepsiyondaki çalışanlar güleryüzlü.

Cons:

Olumsuz hiçbir şey yaşamadım

2026-06-23 via Nuitee
A
Aleksandrs family_with_children lv
5
Expected much better for this price.
Pros:

Breakfast was good. Location was alright for our needs.
We had some problems not related to hotel and the staff were really helpful so much appreciated for that.
Did not hear the street sounds at all from hotel room.

Cons:

We had plumbing problems in our room.
The toilet was making sounds all night, could not sleep, they could not fix it day one and fixed it next day - quite an annoying problem.
Shower was noisy when used but otherwise fine.
Bathroom facilities were quite old I suppose.

No place to hang jackets or longer cloth, the only space for that was occupied by ironing board which we had to move to the bathroom.

Lamp did not light up on my side of the bed, only lit up when the main lighting was on, on other side of the bed worked correct.

Windows were very very dirty.

2026-06-19 via Nuitee
Y
Yurii couple ua
10
2026-06-18 via Nuitee
K
koca solo_traveller fr
10
Pros:

Magnifique je le conseil

Cons:

L'accès parking sous terrain c'est juste

2026-06-18 via Nuitee
G
Georg solo_traveller fr
8
2026-06-18 via Nuitee
D
Dimitrios solo_traveller nl
9
2026-06-16 via Nuitee
P
petra extended_group it
9
2026-06-16 via Nuitee