Omena Hotel Turku Humalistonkatu

Hotels
7.5 (1582 reviews)
Humalistonkatu 7 , Turku , FI
+358 600 555222

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Affordable prices
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
6.04
Multiple reviews mention unclean conditions and issues like a bad smell in the room.
Service
7.81
There were complaints regarding communication and no immediate staff presence.
Location
8.55
Positive remarks highlight the good location and proximity to transport and amenities.
Room Quality
7
Some reviews mentioned the room being spacious but also pointed out aging conditions.
Amenities
7.53
Amenities received mixed reviews, with some positive mentions and some frustrations.
Value for Money
8.49
Reviewers felt that the price provided good value relative to the location.
Food and Beverage
7.54
Basic amenities like tea and coffee were mentioned positively, but no extensive evaluations.
Overall Experience
7.01
The overall sentiment was positive but marred by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:04

Property Description

Modern Amenities
Experience comfort and convenience with rooms equipped with a flat-screen TV, microwave, and tea/coffee facilities. Stay connected with free WiFi and enjoy the easy keyless entry system for a seamless experience.

Prime Location
Located just a short walk from Hansa Shopping Centre and with Turku Bus Station nearby, our hotel offers easy access to shopping and transportation. Explore nearby attractions like Turku Castle, Naantali Spa, and Moomin World Theme Park within a short drive.

Convenience at Your Doorstep
With shops, cafés, and restaurants within walking distance, everything you need is right at your fingertips. Don't miss the chance to stay at Omena Hotel Turku for a memorable and hassle-free experience.

Important information:

A prepayment via credit card is required to secure your reservation. The property will charge your credit card on the day of booking.

Please note that this hotel has no reception and uses a keyless entry system. On the day before arrival, guests will receive an e-mail and SMS from the hotel with the 5-digit door code needed to access the hotel room. Please note that it is not possible to check-in before 16:00.

Please note that Omena Hotel Turku requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking.

Omena Hotel Turku is authorized to request a photocopy of the guest’s ID or passport in advance, which should be presented within 36H or before check-in at the latest.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TKU

Location

Guest Reviews

7.5
Based on 1582 reviews
Cleanliness: 6.04
Service: 7.81
Location: 8.55
Room Quality: 7
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 7.01
L
Lukas • family_with_children • sk
4
Cons:

After booking a room, you must complete online check-in, as there is no staff at the front desk. You need a verification code to complete the process, which should have been sent to your email. However, I never received it. It’s impossible to call customer support from my foreign number (within the EU). They don't use WhatsApp or other third-party apps. You can’t enter the hotel to use their phone to call support because you don’t have an access code. You can’t get an access code because you can’t complete online check-in. Omena won't email you the verification code. I had the same problem at two different locations, in Turku and Helsinki. They told me it's a technical issue and they can't do anything about it. Your only hope is to wait for another guest to open the main door so you can reach the phone and connect with their employees. I do not recommend booking with them through Booking.com.

2026-10-31 • via Nuitee
F
Folajimi • couple • gb
10
clean room ,nice place
Pros:

every thing

Cons:

there was no tv in my room

2026-10-30 • via Nuitee
O
Oksana • couple • fi
8
2026-10-29 • via Nuitee
R
Rouvinen • family_with_children • fi
8
2026-10-29 • via Nuitee
H
Hannele • family_with_children • fi
8
Pros:

Hyvä sänky

Cons:

Tyyny aivan surkea muhkurainen. Lisätyyny
olisi plussaa.

2026-10-29 • via Nuitee
A
Anneli • couple • fi
9
Siisti ja kiva huone oli. Näyttävä ja tunnelmallinen sisäpiha näkyi ikkunoista.
Pros:

Sijainti ihan ok kun kumminkin turun keskustan alueella.
Oli tee/kahvi vaihtoehtoa ja vedenkeitin ja jääkaappi.

Cons:

Oli hankalaa päästä kirjautumaan sisään, piti ottaa yhteyttä puhelimitse asiasta.
Ja oli hankalaa kumppanin päästä jatkamaan samassa huoneessa olemista vielä päivän-kaksi hänen nimellä, kun ensin oltiin minun nimelläni. Muutama soittokerta piti tehdä.
Mutta onnistui sitten kumminkin muutaman tunnin yhteydenpitojen jälkeen.

2026-10-27 • via Nuitee
W
Weronika • family_with_children • pl
9
2026-10-27 • via Nuitee
B
Bronislava • solo_traveller • ua
10
Очень довольна выбором отеля, приеду ещё. Спасибо за заботу.
Pros:

Отличный номер, просторный, чистый. Есть все необходимое. Удобное расположение отеля, чтобы гулять по центру города.

Cons:

Понравилось абсолютно всё.

2026-10-27 • via Nuitee
A
Ari • solo_traveller • fi
8
Ok.
Cons:

Huone oli kylmä ja lämmintä vettä piti odottaa muutama minuutti suihkussa.

2026-10-26 • via Nuitee
T
Toni • family_with_children • fi
8
2026-10-25 • via Nuitee
A
Anna-Stiina • extended_group • fi
6
Pros:

Sijainti hyvä

Cons:

Esteettömässä huoneessa oli kynnys ja hyvin painava ovi, joten ilman avustajaa pyörätuolin käyttäjän olisi ollut hyvin vaikea päästä sisään. Vessan toinen nojatuki heilui eikä pysynyt ylhäällä. Suihkutuoli puuttui.

2026-10-25 • via Nuitee
M
miika • solo_traveller • fi
9
2026-10-24 • via Nuitee
A
Ari • family_with_children • fi
3
Pros:

Sijainnista.

Cons:

Huoneesta, sängystä ja likaisuudesta.

2026-10-24 • via Nuitee
A
Arja • solo_traveller • fi
8
2026-10-24 • via Nuitee
J
Jarmo M-a • family_with_children • fi
10
Pros:

Loistava sijainti. Kaunis vanha talo. Tässä huoneessa ikkunat mukavan näköiselle sisäpihalle. Rauhallinen vaikka keskustassa

Cons:

-

2026-10-24 • via Nuitee
M
Mikko • couple • fi
10
2026-10-24 • via Nuitee
M
miika • solo_traveller • fi
8
2026-10-24 • via Nuitee
A
anne • family_with_children • fi
7
2026-10-24 • via Nuitee
L
Lehtonen • family_with_children • fi
6
Omppuinen yö
Pros:

Hyvä sijainti. Huone ihan tavallinen ompun huone. Pidän ketjun tavasta jättää ekstralakanoita ja pyyhkeitä eikä vain ilmoitetun majoittujamäärän mukaan.

Cons:

Check-in oli viime kerrastamuuttunut, moneen kertaan herjasi muka-puuttuvia henkilötietoja. Loppuen lopuksi meni kumminkin läpi. Huoneeni sijaitsi aivan käytävän oven vieressä. Ovi narisi pahasti ja paukahteli kiinni kulkijoiden myötä, kuuui todella hyvin huoneeseen ja häiritsi nukkumista.

2026-10-24 • via Nuitee
E
Eira • couple • fi
7
2026-10-23 • via Nuitee