Diamond Plaza Hotel Suratthani

Hotels
•
Independent
7.4 (145 reviews)
83/27 Sriwichai Rd, Moo 2, Makamtia District, Surat Thani, Surat Thani, 84000 , Surat Thani , TH
66-77-205333

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Facilities

Fitness facilities
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Fitness facilities
ATM/banking
Conference space
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Great staff
Good location
Cons:
Rooms need updating
Food service was slow

Categories

Cleanliness
6.86
Clean rooms were mentioned, but some feedback indicated the rooms are showing their age.
Service
8.33
The staff is described as very helpful and friendly.
Location
8.37
Convenient location close to major shopping areas.
Room Quality
6.32
Rooms are reported as old and showing their age, affecting the comfort.
Amenities
8.35
Great amenities such as swimming pool, gym, and spa facilities were appreciated.
Value for Money
7.81
Value was highlighted positively in multiple reviews.
Food and Beverage
6.36
Negative feedback regarding the restaurant service and food options.
Overall Experience
6.83
General satisfaction with some noted issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:52

Property Description

Recreational Amenities and Dining Options
Enjoy the outdoor pool, fitness center, restaurant, coffee shop, and bar/lounge during your stay. Room service and breakfast are also available for a relaxing experience.

Convenient Facilities
Benefit from amenities like wireless internet, concierge services, and babysitting. Guests can also utilize the business center, limo service, and event facilities for a seamless stay.

Comfortable Accommodations
Relax in one of the 403 air-conditioned rooms with premium bedding, free Wi-Fi, and cable TV. The hotel's proximity to major attractions and the airport makes it an ideal choice for your Surat Thani visit.

Book now to experience the perfect blend of comfort and convenience at Diamond Plaza Hotel Suratthani.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: URT

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safety and Health Administration (Thailand)

See all policies

Location

Guest Reviews

7.4
Based on 145 reviews
Cleanliness: 6.86
Service: 8.33
Location: 8.37
Room Quality: 6.32
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 6.36
Overall Experience: 6.83
P
peartawan • family_with_children • th
8
2026-05-12 • via Nuitee
R
Ratana • solo_traveller • th
10
Pros:

ชอบทำเล

Cons:

ห้องไม่เก็บเสียง

2026-05-06 • via Nuitee
S
Stanislav • solo_traveller • th
9
Pros:

Отличный вид из окна. Наличие бассейна. Очень просторный номер. Ванна.

Cons:

Устаревший интерьер. Полы в номере пора менять.

2026-05-06 • via Nuitee
M
mayadee • couple • th
10
2026-05-04 • via Nuitee
H
Habsiger • solo_traveller • fr
10
Pros:

Personnels super, dame de chambre super

2026-04-30 • via Nuitee
P
Philip • solo_traveller • gb
8
Pros:

A really smart and comfortable hotel

2026-04-25 • via Nuitee
E
Evgenij • solo_traveller • nl
10
2026-04-24 • via Nuitee
A
Antony • couple • gb
9
2026-04-24 • via Nuitee
N
Nonthacha • couple • th
9
Pros:

ห้องพักดีราคาไม่แพงทำเลโอเคพนักงานบริการดี

2026-04-20 • via Nuitee
P
Pinaki • couple • gb
6
Interesting hotel but not sure we would stay here again
Pros:

We only stayed here for one night as we were catching the train to Bangkok. The hotel is huge and very busy - there was a conference running while we were there which was really interesting to experience. There is a huge swimming pool and when we visited it we had it to ourselves for most of the time. The room was also massive.

Cons:

The hotel isn’t that close to anywhere and it isn’t set up for western visitors. Breakfast was served in what felt like a massive canteen and there wasn’t really anything we would choose to eat in the morning. Coffee was pre-sweetened Nescafé. The pool is huge but there is no shade so after you swim so you don’t really want to lie in the mid-day sun . However the room was cheap and staying here felt like returning to the 1970s so it was an interesting cultural experience.

2026-04-11 • via Nuitee
A
Antony • couple • gb
9
2026-04-10 • via Nuitee
B
Barrios • couple • us
10
Pros:

Perfect pool. Nice rooms. A/C not the coldest, but everything else is perfect. Delicious breakfast. Lots of parking. Nice staff. Good gym.

2026-04-09 • via Nuitee
A
Abdel Rahman • couple • ae
8
clean hotel in excellent location
Pros:

friendly staff, very clean room with excellent facilies, very secure parking and fast internet

Cons:

food quality is poor, I'd have liked continental breakfast.
Lifts are very slow
Staff do not speak good English

2026-03-30 • via Nuitee
J
Jenita • extended_group • nl
4
Cons:

Bedden waren echt heel hard.

2026-03-23 • via Nuitee
T
Traber • family_with_children • at
10
Pros:

All good

2026-03-16 • via Nuitee
K
Kanya • couple • th
8
2026-03-01 • via Nuitee
S
Shai • couple • il
5
Cons:

The breakfast was horrible which was one of the main purposes I booked the place that was disappointing

2026-02-28 • via Nuitee
F
Frdcln • family_with_children • fr
7
Pros:

The size of the room

Cons:

Old style, need renovation
Mattress is way too hard

2026-02-27 • via Nuitee
L
Lily • couple • th
9
Comfortable and enjoyable
Pros:

Staff, cleanliness

Cons:

None

2026-02-26 • via Nuitee
M
Marjolein • family_with_children • nl
7
Pros:

Hier een aantal uur verbleven voordat we de nachttrein pakten naar Bangkok. Goedkoop hotel met een fijn zwembad. Heerlijk om even een plekje te hebben voor een aantal uur overbruggen.

2026-02-23 • via Nuitee