Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Delicious breakfast
Cons:
Outdated rooms
Cleanliness issues
High prices for services

Categories

Cleanliness
7.49
Some reviews indicate issues with cleanliness and unpleasant odors.
Service
8.96
Many guests praised the helpful and friendly staff.
Location
9
The hotel's location near the lake and tourist attractions was highly appreciated.
Room Quality
7.45
Some guests mentioned outdated rooms and temperature issues.
Amenities
7.98
Amenities like parking, breakfast, and view were well-liked, but some expected more.
Value for Money
7.44
Guests felt the price was high compared to the services offered.
Food and Beverage
8.49
Breakfast and dining options received positive comments, though with room for improvement.
Overall Experience
7.96
Generally positive feedback with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:47

Property Description

Stunning Lakefront Location:
Nestled on the shores of Lake Orta, Hotel San Rocco, a former 16th-century monastery, offers captivating views of San Giulio Island and a serene garden with a refreshing swimming pool.

Exquisite Dining and Relaxation:
Indulge in a culinary journey at the elegant restaurant overlooking the lake, serving a blend of regional and international delicacies. Unwind on the Wellness Roof Garden, savoring panoramic vistas from the 4th floor, or enjoy a drink at the bar while playing billiards.

Luxurious Accommodations and Amenities:
Experience comfort in tastefully furnished rooms equipped with modern amenities like free WiFi, a minibar, and a flat-screen TV with Sky channels. Wake up to picturesque lake or pool views and treat yourself with optional massages for ultimate relaxation.

Book your stay at Hotel San Rocco for a tranquil retreat near the enchanting Lake Orta.

Important information:

Please note you should insert Via Poli in your GPS navigator in order to avoid driving through the restricted-traffic area.

Access to the wellness Roof Garden must be booked in advance.

Please note that the pool is open from June until September.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MXP

Location

Guest Reviews

8.1
Based on 1727 reviews
Cleanliness: 7.49
Service: 8.96
Location: 9
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 8.49
Overall Experience: 7.96
E
Estelle • couple • fr
8
bel hôtel de caractère un peu austère très bien placé
Pros:

très bel hôtel charmant bien placé
excellent petit déjeuner

Cons:

les chambres sont austères, peintes en marron et pas une déco au mur
pas de bouilloire dans les chambres
les horaires de la piscine trop courts

2026-08-29 • via Nuitee
C
Clémence • couple • fr
10
Superbe hôtel, très bien placé, accès direct au lac, idéal pour une pause paisible
Pros:

Son emplacement au cœur du village, son accessibilité au lac, son environnement est apaisant

2026-08-29 • via Nuitee
C
Charles • couple • gb
5
Very disappointed and I note that most recent reviews have been similar. What has gone wrong?
Pros:

The location is wonderful but it stops there

Cons:

No visible hotel manager and inattentive and disinterested staff, the one exception being someone who fixed my air conditioning and got my car up from the garage. He was the only friendly, smiling face

2026-08-29 • via Nuitee
L
Luzi • couple • ch
8
2026-08-28 • via Nuitee
D
Dorothea • couple • nl
9
Prachtige locatie, heerlijk zwembad, prettige ligbedden , kamer op tijd schoon. Heerlijk .
Pros:

Locatie en (de meesten van ) het personeel

2026-08-28 • via Nuitee
V
Vargas Chavez • solo_traveller • it
8
Pros:

Bellissimo posto !! Trovi molta tranquillità e pace
Personale molto gentile e professionale a qualsiasi esigenza!!! Ci tornerò!

Cons:

Tutto meritato l'unica cosa che non sapevamo dall'inizio il pagamento giornaliero del parcheggio ( 10 euro ) per tutto il resto top

2026-08-28 • via Nuitee
P
Pisarczyk • couple • pl
7
Pros:

Lokalizacja i basen

2026-08-27 • via Nuitee
C
Cedric • solo_traveller • fr
8
2026-08-27 • via Nuitee
F
Frederique • extended_group • fr
8
Bon rapport qualité /prix
Pros:

Très bel emplacement , personnel attentif et sympathique .

Cons:

Certains équipements ne fonctionnaient pas : sèche cheveux, pilés télécommande tv, des prises de courant

2026-08-27 • via Nuitee
F
Flindt • couple • dk
8
Havde 4 dejlige dage ved Lake Orta
Pros:

Beliggenheden var enestående.
Samt rigtig lækker morgenmad

Cons:

Aircondition var centralt styret, så man havde ikke selv mulighed for at justere temperaturen på værelset

2026-08-26 • via Nuitee
D
David • solo_traveller • gb
8
In spite of my list of dislikes I enjoyed my stay immensely.
Pros:

The location and views. The proximity to the centre. The staff. The breakfast was excellent including the provision of gluten free options.

Cons:

The room was small but ok. I would have liked an armchair since one day was wet and I spent a long time in my room. There was nowhere to hang a wet raincoat or backpack. No facilities to make tea or iron a shirt.

2026-08-26 • via Nuitee
T
Tourist11669736286 • Couples
2
“Beautiful hotel, extremely disappointing wedding communication”
Pros:

We visited Hotel San Rocco as we were considering it for our wedding in September 2027, and unfortunately the experience with the events team was extremely disappointing.

The hotel itself and the location are absolutely beautiful, and we genuinely fell in love with Lake Orta and could really picture our wedding here. We also want to give special mention to Paolo, who showed us around and was absolutely fantastic. He was warm, helpful and made us feel very welcome.

Unfortunately, everything changed when dealing with the events coordinator. There appears to be only one person handling the wedding/events enquiries, and the communication was extremely poor and frustrating throughout the process.

We had travelled around Europe specifically to visit our shortlisted wedding venues. While at Hotel San Rocco, we were told that our preferred dates in September 2027 were available and that our names would be put down. We left believing we were moving forward with the venue and were waiting for the contract and next steps.

Despite providing the information requested, we never received a contract. We were then informed that the dates had been given to someone else.

For such a significant decision, and after travelling a long way to visit the property, we expected much better communication and professionalism. If the dates could not actually be held, this should have been made completely clear to us from the beginning.

We are absolutely devastated because we genuinely loved the hotel and the area and thought we had finally found our wedding venue. Instead, due to the poor communication and handling of our enquiry, we are now having to start looking at venues all over again.

It is such a shame because the hotel itself is beautiful and Paolo was brilliant, but the experience with the events coordination completely let it down for us.

I would strongly recommend anyone considering Hotel San Rocco for a wedding to make sure they receive everything in writing and do not assume that dates are secured until they have a signed contract and confirmation.

2026-08-25 • via Tripadvisor
M
Mathieu • solo_traveller • fr
8
2026-08-25 • via Nuitee
S
Stéphanie • extended_group • ca
9
Dovremmo tornare ogni anno :)
Pros:

Lo staff è stato davvero eccezionale! Molto al di là delle nostre aspettative.
Colazione e ristorante ottimo
La piscina con la vista sul lago

Cons:

La camera nella villa aveva una doccia con vasca che non era veramente ottima con la tenda che si appiccicava su di te tutto il tempo anche quando provavo a sistemarla. Poi consiglierei di investire in più manutenzioni perché la maniglia della porta del simili balcone quasi si staccava mentre provavi ad aprirla.

2026-08-25 • via Nuitee
M
Mike • couple • ch
9
2026-08-24 • via Nuitee
F
Franck • couple • fr
7
Pros:

Emplacement exceptionnel , situé au pied du lac avec vue époustouflante.

Cons:

hôtel vieillissant, un peu plus de confort dans la chambre serait idéale,
j'ai eu l'impression qu'il néglige un peu les clients qui passe par réservation,
chambre petite et l'oubli de lever la poubelle des précédents voyageurs c'est moyen !

2026-08-24 • via Nuitee
A
Aleksandra • couple • ch
9
Beautiful location by the lake
Pros:

Location, beautiful view, access to the pool, wonderful lounge just by the lake, great breakfast with huge selection

Cons:

The staff is not welcoming but they are not rude neither. Rather „indifferent”

2026-08-24 • via Nuitee
A
Andrea • solo_traveller • it
10
2026-08-23 • via Nuitee
F
Florence • couple • be
8
Excellent séjour.
Pros:

Très bel hôtel. Nous y avons passé trois nuits et avons été surclassé dans le bâtiment baroque. Excellent petit déjeuner. Nous y reviendrons.

2026-08-23 • via Nuitee
K
Katrin • couple • de
5
2026-08-23 • via Nuitee