Hyatt House Raleigh North Hills

Hotels
Hyatt House
9.1 (1040 reviews)
160 Park at North Hills Street , Raleigh , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Clean Rooms
Cons:
Cleanliness issues noted
Noise from ice machine

Categories

Cleanliness
8.34
Some cleanliness issues noted, such as dirt and dust in rooms.
Service
9.81
Overall, staff is friendly and helpful, with some standout mentions.
Location
9.35
Excellent location with proximity to restaurants and shopping.
Room Quality
8.3
Some reviews mention room cleanliness issues, but mostly well-maintained.
Amenities
9.33
Complimentary breakfast and good room amenities mentioned positively.
Value for Money
8.79
Generally a good value for the experience offered.
Food and Beverage
9.34
Good breakfast and food options in the area.
Overall Experience
9.51
Enjoyable stay reported consistently with excellent staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:17

Property Description

Luxurious Suites and Studios

Indulge in comfort and convenience at Hyatt House Raleigh North Hills. Our suites and studios are equipped with modern amenities such as a microwave, refrigerator, and kitchenware. Relax in style with a sofa bed, ironing facilities, and a work desk in our suites, ensuring a pleasant stay for all guests.

Convenient Facilities and Services

Experience top-notch services at our hotel, including a business centre, meeting facilities, and 24-hour reception. Take advantage of our fax/photocopying services and free parking for a hassle-free stay. Whether you're here for business or leisure, we've got you covered with everything you need.

Ideal Location and Nearby Attractions

Located just minutes away from Central Raleigh, our hotel offers easy access to popular attractions like North Carolina State University and Marbles Kids Museum. With Raleigh Durham International Airport a short drive away, your travel plans are made simple and stress-free.

Book your stay at Hyatt House Raleigh North Hills now for a memorable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 9, 2025 until Sat, May 23, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.1
Based on 1040 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.35
Room Quality: 8.3
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.51
T
Traylor solo_traveller us
10
Pros:

Kindness of staff while checking in, location was excellent

2026-05-21 via Nuitee
P
Phillip solo_traveller us
9
2026-05-21 via Nuitee
E
Eric couple us
10
2026-05-19 via Nuitee
T
Tanaja couple us
10
2026-05-18 via Nuitee
J
Jessie extended_group us
3
I would never stay at this hotel again
Pros:

room

Cons:

terrible service. I arrived at 1:30am only to find that the hotel was overbooked and they couldnt check me in. They offered a different hotel 3 miles away, did not offer transportation there (again it was 1:30am). When I looked up the hotel offered to me, a night stay there was $100, whereas I had prepaid $275 for this night. I asked to speak with a manager who was not available. I decided to not check in and instead stayed with a friend overnight. The next day I checked in for my second night and the manager claimed she would refund me for the first night, but they did not do so until several days after my trip when I called back to request the refund. They also didn't refund the tax fee for the first night, and didn't respond to my email when I pointed it out. I had to do a chargeback on my credit card to get that money back. All the staff was also not at all apologetic and stated overbooking was something that happens frequently at this hotel and that its my fault for arriving late and booking through a 3rd party (booking.com).

2026-05-18 via Nuitee
C
Christin couple us
10
2026-05-17 via Nuitee
M
Mathis couple us
9
2026-05-16 via Nuitee
B
Brandi couple us
10
2026-05-16 via Nuitee
K
Kelly solo_traveller us
10
2026-05-14 via Nuitee
K
Kenneth couple us
10
2026-05-07 via Nuitee
W
Wynter couple us
10
My family and I had a very enjoyable weekend in North Hills and will be returning.
Pros:

Great location, lots of restaurants, shopping centers, grocery store, and even a movie theatre. I didn't get a chance to ride the he shuttle this time, but I definitely loved that there was a shuttle if you needed it.

Cons:

I have small kids the only thing I didn't like was that I had to park in the Harris Teeter parking garage and it was so busy & packed with cars.

2026-05-05 via Nuitee
K
Kenneth solo_traveller us
10
2026-05-05 via Nuitee
C
caitlyn couple us
10
2026-05-04 via Nuitee
J
James solo_traveller us
10
2026-05-02 via Nuitee
B
Beth couple us
8
Great hotel , great staff
Pros:

Great location, pool and breakfast selection. Staff was incredibly nice.

Cons:

Elevator was very dirty looked liked dog poop. T

When in shower I could see behind mirror that huge amounts of dust.
We were kept awake by extreme noise and had to call front desk. It was coming from next door.
The air conditioning unit was so loud it kept us for hours. So not restful. We were in room 603

2026-04-27 via Nuitee
L
Lakesha couple us
10
It was Absolutely Perfect.
Pros:

It was very clean, excellent service. The staff was amazing.

Cons:

N/a

2026-04-27 via Nuitee
C
Christopher solo_traveller us
10
Perfect
Pros:

From the Entrance to room and breakfast on the way out all was over the top! A Big Shout out to the Housekeeping Crew afternoon/evening Bartender and Chef over the top accommodating!

Cons:

Zero

2026-04-26 via Nuitee
M
Murray couple us
10
2026-04-25 via Nuitee
T
Turner couple us
10
It was wonderful
Pros:

Everything

Cons:

That it didn’t have a refrigerator

2026-04-25 via Nuitee
B
Bertha couple us
10
Pros:

Every thing was good

2026-04-23 via Nuitee