Hotel Matilde by gaiarooms

Hotels
7.8 (3074 reviews)
Quintana, 6 , Salamanca , es

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable accommodation
Friendly staff
Cons:
Cleanliness issues
Noise disturbances
Service limitations

Categories

Cleanliness
6.26
Several comments on poor cleaning schedules and issues with room cleanliness.
Service
8.73
Service staff were noted to be friendly and accommodating despite some operational issues.
Location
9.27
The location was frequently praised as excellent and in a great area.
Room Quality
7.22
Mixed feelings with comfortable beds but issues like poor TV functionality and noise.
Amenities
7.75
Some amenities appreciated but lacked adequate maintenance.
Value for Money
8.21
Overall perceived as a good value, but some concerns about additional costs.
Food and Beverage
7.26
Breakfast noted positively but mention of quality issues with dining options.
Overall Experience
7.73
Various positives and negatives balanced to a fair experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:41

Property Description

City-Centric Comfort

Comfortable Rooms with Views
The hotel offers comfortable rooms with city views, providing a cozy retreat after a day of exploring Salamanca. Enjoy the convenience of free WiFi, satellite TV, and a private bathroom in each room. Some rooms even boast a balcony for an enhanced city experience.

Local Specialties Breakfast
Start your day right with a delicious À la carte breakfast featuring local specialties. Fuel up before heading out to discover the historic charm of Salamanca.

Prime Location for Exploration
Conveniently situated in the historic center, Hotel Matilde by gaiarooms is just a stone's throw away from Plaza Mayor and within walking distance of the Old and New Cathedrals. With the famous University nearby, immerse yourself in the rich culture and heritage of Salamanca.

Book now to experience the perfect blend of comfort and convenience at Hotel Matilde by gaiarooms.

Important information:

Please note:
- Pets Allowed. Availability is limited. Guests must contact the hotel when making a reservation. This service costs EUR 12 per pet per night. A maximum of 2 pets are allowed per room. Assistance dogs are allowed free of charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 17.50 per day.

Location

Guest Reviews

7.8
Based on 3074 reviews
Cleanliness: 6.26
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 7.26
Overall Experience: 7.73
A
Alizée solo_traveller fr
6
Emplacement ideal mais peu mieux faire
Pros:

Emplacement idéal et chambre spacieuse et propre
Terrasse sympa
Facile d accès

Cons:

Literie a revoir (vraiment trop mou) et coussins pas confortables
Douche avec peu de débit et soit chaude soit froide
Il n y a pas de sèche cheveux alors que c est annoncé

2026-06-27 via Nuitee
Y
Yolanda family_with_children es
7
2026-06-27 via Nuitee
M
Mascarell Pardo family_with_children es
4
Pros:

La ubicación

Cons:

Que no me facilitaron parking , y no tiene alli a nadie con quien poder hablar en persona. Y lo peor fueron las almohadas eran durisimas y dormimos fatal

2026-06-27 via Nuitee
L
Luis Fernando solo_traveller es
8
Pros:

Ubicación

Cons:

Habitación sin ninguna vista exterior. Un patio

2026-06-27 via Nuitee
W
Wilson extended_group br
8
2026-06-26 via Nuitee
V
Vazquez Pereiras solo_traveller es
9
Pros:

Excelente ubicacion
La habitacion estaba bien con balcon a la calle principal y buen aire acondicionado.
Todo limpio

Cons:

El ascensor bastante viejo e inseguro

2026-06-25 via Nuitee
M
Morales solo_traveller es
9
Pros:

La excelente ubicación

Cons:

El colchón, pero solo fue una noche

2026-06-24 via Nuitee
W
Wellington solo_traveller pt
9
Pros:

Localização

Cons:

Nada

2026-06-24 via Nuitee
Y
Yael Mercedes solo_traveller do
10
2026-06-24 via Nuitee
F
Fromont d solo_traveller fr
1
Établissement à fuir..
Pros:

Rien, aucun accueil sur place. Le personnel à l'interphone ne parle que l'anglais .
Après le règlement de 75€ , dont garage 19€ je n'ai reçu l'adresse qu'au bout 1/2h !! Et jamais reçu code accès hotel et chambre !!

Cons:

Tout, accueil interphone, longue attente au téléphone, soit d isant bug informatique mais après le règlement au téléphone on m'a encore demandé coordonnées banque pour md retrouver !?
À fuir cet établissement !! Tout se fait via le net !!

2026-06-23 via Nuitee
C
claudia couple ar
6
La tecnología y no lo Humano
Pros:

La ubicación

Cons:

No existe nadie no hay humanos en este alojamiento Llegamos media hora antes nos dejaron entrar al hall para que a través de una tablet hiciéramos el check in . Complicado porque todo queda en ti móvil . La llave de ingreso y la de la habitación . Tuvimos que esperar allí la hora exacta y allí se activo mi llave . NADIE contesta no el teléfono ni el whats app queria que nos cambie. Las almohadas y bueno no lo logramos .

2026-06-22 via Nuitee
M
Miguel couple es
9
Pros:

La ubicación

Cons:

Habitación un poco pequeña

2026-06-21 via Nuitee
M
Moreno Trujillo solo_traveller es
8
Pros:

Ubicación,la recepción y la cafetería

2026-06-20 via Nuitee
D
Davinia family_with_children es
8
2026-06-19 via Nuitee
T
Thomas solo_traveller de
8
Pros:

Alles lief kontaktlos ab

Cons:

Wenig Möglichkeiten Kleidung aufzuhängen

2026-06-19 via Nuitee
A
Aurora solo_traveller es
7
2026-06-19 via Nuitee
L
Luz solo_traveller es
10
2026-06-18 via Nuitee
C
CRISTINA solo_traveller es
7
Pros:

La ubicación

Cons:

Mandan demasiados emails, no hay personal y muy poca luz en las habitaciones.

2026-06-18 via Nuitee
M
Mark solo_traveller au
8
Great location
Pros:

The location and room facing the street were really good, I liked the size of the room and you really were right in the thick of things, So close to everything, the room was clean and the bathroom cleam

Cons:

No mattress protector under your sheets and a smell from the bathroom, which seems to go when the air conditioner was on

2026-06-17 via Nuitee
H
Henk solo_traveller nl
9
Gewoon een prima hotel.
Pros:

Schoon hotel, op een uitmuntende plaats.

Cons:

Bed verdient een upgrade. (Matige kwaliteit)
Geen personeel. Alle communicatie via slechte kwaliteit wandtelefoon..

2026-06-17 via Nuitee