Hotel Matilde by gaiarooms

Hotels
7.8 (2933 reviews)
Quintana, 6 , Salamanca , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Non-smoking throughout
Pet bowls
Pet basket
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Comfortable accommodation
Friendly staff
Cons:
Cleanliness issues
Noise disturbances
Service limitations

Categories

Cleanliness
6.26
Several comments on poor cleaning schedules and issues with room cleanliness.
Service
8.73
Service staff were noted to be friendly and accommodating despite some operational issues.
Location
9.27
The location was frequently praised as excellent and in a great area.
Room Quality
7.22
Mixed feelings with comfortable beds but issues like poor TV functionality and noise.
Amenities
7.75
Some amenities appreciated but lacked adequate maintenance.
Value for Money
8.21
Overall perceived as a good value, but some concerns about additional costs.
Food and Beverage
7.26
Breakfast noted positively but mention of quality issues with dining options.
Overall Experience
7.73
Various positives and negatives balanced to a fair experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:41

Property Description

City-Centric Comfort

Comfortable Rooms with Views
The hotel offers comfortable rooms with city views, providing a cozy retreat after a day of exploring Salamanca. Enjoy the convenience of free WiFi, satellite TV, and a private bathroom in each room. Some rooms even boast a balcony for an enhanced city experience.

Local Specialties Breakfast
Start your day right with a delicious À la carte breakfast featuring local specialties. Fuel up before heading out to discover the historic charm of Salamanca.

Prime Location for Exploration
Conveniently situated in the historic center, Hotel Matilde by gaiarooms is just a stone's throw away from Plaza Mayor and within walking distance of the Old and New Cathedrals. With the famous University nearby, immerse yourself in the rich culture and heritage of Salamanca.

Book now to experience the perfect blend of comfort and convenience at Hotel Matilde by gaiarooms.

Important information:

Please note:
- Pets Allowed. Availability is limited. Guests must contact the hotel when making a reservation. This service costs EUR 12 per pet per night. A maximum of 2 pets are allowed per room. Assistance dogs are allowed free of charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 17.50 per day.

Location

Guest Reviews

7.8
Based on 2933 reviews
Cleanliness: 6.26
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 7.26
Overall Experience: 7.73
E
Eva • couple • es
6
Experiencia en hotel Matilde by gaiarooms
Pros:

Las vistas y el espacio para terraza

Cons:

No había cama ni comedero para mí perro

2026-04-18 • via Nuitee
J
José Roberto • family_with_children • br
8
Bela Salamanca.
Pros:

Ótima localização, check-in informatizado até com chave eletrônica. Conforto austero mas justo pra uma curta temporada.

Cons:

A ausência de funcionários causou um certo desconforto. A noite havia hóspedes barulhentos e não tinha com quem reclamar.

2026-04-17 • via Nuitee
Y
YVES • couple • fr
10
2026-04-15 • via Nuitee
T
Tomas • couple • gb
8
Pros:

Amazing location right next to the busy plaza with lots of shops,bars,cafes and restaurants. Good breakfast which offered basic options bread,juice,coffee,some cereals, ham and cheese. Big room with comfy bed, good shower.They offer baggage storage in the near by hotel.

Cons:

There were very noisy people in the room next to ours and as this place doesn't have a reception, there was no one to complain to. Although they state that their WhatsApp number is available 24/7, there was no response to my messages at all. Also bathroom was lacking the ventilation and there was unpleasant smell coming probably from the vent on the floor.

2026-04-14 • via Nuitee
P
paula • family_with_children • pt
8
2026-04-14 • via Nuitee
M
Miguel Angel • family_with_children • es
7
De paso a Euskadi
2026-04-14 • via Nuitee
J
José Antonio • couple • es
7
2026-04-14 • via Nuitee
S
Sara • solo_traveller • es
7
2026-04-14 • via Nuitee
J
Jose Angel • couple • es
7
Cons:

La primera noche la televisión no funcionaba y lo comunicamos, pero no hicieron nada por solucionarlo.

2026-04-13 • via Nuitee
A
Ana Isabel • solo_traveller • es
5
Les salva la ubicación y que la cama es cómoda. El resto no vale lo que cuesta.
Pros:

La localización es inmejorable. Está en todo el centro.
La cama es muy cómoda, se descansa bien.

Cons:

Al llegar la habitación olía mucho a ambientador. La segunda vez que entramos entendimos porqué. Olía a bajante muchísimo. Tanto que tuvimos que poner perfume y cerrar la puerta del baño. Entrar a ducharse era una pesadilla por el olor
Había algunos desperfectos en los muebles, que dan muy mala imagen estética.
Además no tiene recepción y no cogen el teléfono. Hay un WhatsApp para comunicarse. Les escribí 2 días antes de la llegada porque tenía algunas dudas y 2 días después de la salida aún no me han respondido. Ni al email que les mandé tampoco.

2026-04-13 • via Nuitee
L
Laura • solo_traveller • es
8
Pros:

Ubicación y facilidad en el check in

Cons:

Desayuno escaso

2026-04-12 • via Nuitee
O
Olga • family_with_children • es
10
2026-04-11 • via Nuitee
S
SBorges • solo_traveller • pt
8
Pros:

Localização e limpeza

Cons:

Barulho. Ouve-se bastante os outros hóspedes nos corredores e nos quartos.

2026-04-11 • via Nuitee
M
Moni 05 • family_with_children • de
8
Super Lage - mitten im Zentrum
Pros:

Es hat gut geklappt, eine Verlängerungsnacht im selben Zimmer zu bleiben, waren sehr freundlich und bemüht, obwohl wir nur am Telefon waren. Die Lage ist super zentral.

Cons:

Das Bett ist für uns viel zu weich gewesen.

2026-04-10 • via Nuitee
A
Alvarez Carreño • couple • es
5
Estancia buena pero mejorable,no es todo por telefono
Pros:

Bueno y la ubicación buena

Cons:

Que no hubiese nadie en el hotel para resolver dudas

2026-04-10 • via Nuitee
R
Rafael • family_with_children • es
8
Pros:

Ubicación , limpieza , personal , comodidad .

Cons:

Plaza de garaje muy pequeña

2026-04-09 • via Nuitee
D
Debora • couple • pt
10
2026-04-09 • via Nuitee
K
Kerstin • couple • de
10
2026-04-09 • via Nuitee
E
Elena • family_with_children • es
8
2026-04-08 • via Nuitee
V
Vanessa • couple • es
9
2026-04-08 • via Nuitee