Ona Luna Park - Adults Friendly 16 Years Plus

Hotels
•
Onahotels
7.3 (4253 reviews)
Mossen Antoni Maria Alcover, 6 , El Arenal , es

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Nice pool
Good location
Cons:
Unfriendly staff
Confusing pricing policy

Categories

Cleanliness
6.8
Mixed reviews regarding cleanliness; mentions of noise issues affecting comfort.
Service
7.3
Some positive remarks about staff, but complaints on unfriendliness.
Location
7.8
Positive feedback on convenience to airport and vibrant area.
Room Quality
7.8
Overall positive comments related to room comfort and amenities.
Amenities
7.8
Highlights of beautiful pool and good breakfast service.
Value for Money
7.3
Good price-quality balance, though some feel misled by pricing policies.
Food and Beverage
6.8
Mixed sentiments; some enjoyed the food while others had negative comments.
Overall Experience
6.8
General mixed feelings; good aspects overshadowed by negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 05:13

Property Description

Proximity to the Beach
Located just 500 meters from Mallorca’s El Arenal Beach, Seramar Hotel Luna - Luna Park offers a prime location for beach lovers. Guests can easily enjoy the sun, sand, and sea within minutes of stepping out of the hotel.

Relaxing Outdoor Spaces
The hotel boasts two outdoor pools surrounded by attractive gardens and sun terraces. Whether guests prefer soaking up the sun on a lounger or taking a refreshing dip in the pool, the outdoor spaces provide a relaxing retreat for all visitors.

Convenient Amenities
With free WIFI throughout the hotel, guests can stay connected during their stay. Additionally, the on-site restaurant serves buffet meals, and there is a poolside snack bar for quick bites and refreshments, ensuring a hassle-free dining experience for guests.

Book your stay at Seramar Hotel Luna - Luna Park now to experience a perfect blend of relaxation and convenience during your visit to Palma Bay.

Important information:

When booking half board, note that drinks are not included.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 4253 reviews
Cleanliness: 6.8
Service: 7.3
Location: 7.8
Room Quality: 7.8
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 6.8
Overall Experience: 6.8
J
Jan • couple • es
1
Fatal
Pros:

Los desayunos y la gente que trabaja allí muy amables.

Cons:

Para cenar poca variedad con suerte subsistes con lo que hay , todos los días lo mismo i calidad mínima ( no soy de paladar fino , no varia nada de nada de un día para otro y me quedé 4 noches)
Los ascensores hacen un ruido increíble y si duermes al lado te aseguro que no pegas ojo en toda la noche. Lleno de giris haciendo ruido y chillando a mitad noche. No recomiendo para nada este lugar para pasar tus vacaciones.

2026-05-31 • via Nuitee
F
Federica • solo_traveller • it
8
2026-05-30 • via Nuitee
B
Björn • extended_group • de
6
2026-05-29 • via Nuitee
P
pedro • solo_traveller • es
1
2026-05-29 • via Nuitee
C
Catherine • solo_traveller • fr
3
J'espère que toutes les chambres ne sont pas comme la 2-127 !
Pros:

Chambre lumineuse avec 1 grande baie coulissante qui donne sur 1 balcon avec vue sur les piscines

Cons:

Malheureusement, la chambre N°2-127 (Bât2. face au Bât1. principal) est placée au niveau du palier escaliers/ascenseur.
Entre les clients ultra bruyants dans les escaliers et l'ascenseur qui fait un bruit tellement horrible (du genre entre des meubles qu'on déplacent et des canalisations défectueuses, ce qui me fait me demander si l'entretien de l'ascenseur a été fait) qu'il m'a été impossible de faire 1 nuit complète sans être réveillée à chaque utilisation, j'avoue avoir été vraiment déçue (et je ne parle pas de l'état de la poignée de porte et de l'odeur légère d'égoûts)
Oui, ce sont les vacances et je suis tolérente, mais là, c'est abusé !!! On m'a proposé de changer de chambre mais quand j'ai vu l'autre, je me suis demandé si on ne se moquait pas un peu de moi !
Bref...si on vous propose 1 chambre près de l'ascenseur et des escaliers, réfléchissez.
Pour le reste, ça allait. D'un autre côté, je n'ai fait qu'y dormir (enfin..."essayé") et d'y prendre mon p'tit dej. Le reste du temps, j'étais à l'extérieur ;-)

2026-05-29 • via Nuitee
M
Mariana Edith • solo_traveller • ar
9
Pros:

La habitación muy bien , tal cual se ve en las fotos, la cama cómoda

Cons:

La comida , tenía media pensión , poca variedad y no era buena , la paella fría y seca , solo comía pollo , pescado o carne grillada ... Con alguna ensalada ..

2026-05-29 • via Nuitee
A
Amador • solo_traveller • es
8
Pros:

Da

Cons:

Nimic

2026-05-28 • via Nuitee
E
Estacio • solo_traveller • nl
1
Pros:

pues muy mal por que nunk me enviaron la direccion y perdi el dinero. yo quiero que me devulvan mi donero

2026-05-28 • via Nuitee
M
Michael • solo_traveller • at
8
2026-05-27 • via Nuitee
D
Drielly • couple • pt
10
Maravilhosa, uma das melhores experiências que já tive em hospedagem!
Pros:

Gostei de tudo, com certeza voltarei.
Comida maravilhosa, pequeno almoço e janta impecáveis com uma variedade enorme, todas as comidas muito saborosas, funcionários super simpáticos e atenciosos, limpeza do quarto
5🌟, não tenho nada a questionar, foram dias maravilhosos neste lugar! Estão de parabéns 👏🏻👏🏻👏🏻

2026-05-27 • via Nuitee
S
Susanna • solo_traveller • at
8
Pros:

Das Frühstücksbuffet war super:)
Strand und Bushaltestellen gleich ums eck und überall ein Shop für Wasser usw

Cons:

Leider sehr hellhörig, aber so ist das nunmal im.süden :)
Die liegen am Pool sind schon recht alt, dafür ist aber ein schöner Strand 10 min zu Fuß entfernt.

2026-05-27 • via Nuitee
K
Kadir • solo_traveller • tr
8
Pros:

Her yere yakın

Cons:

Gürültü

2026-05-26 • via Nuitee
E
Elena • extended_group • bg
1
Cons:

Very disappointing experience.

I was charged twice and I am still waiting for my refund despite contacting the property multiple times. Communication has been extremely poor, and instead of solving the issue, they keep delaying the process without giving any clear information or actual resolution.

This level of customer service is completely unacceptable. Guests should not have to chase their own money for such a long time.

I would not recommend this property based on the way this situation has been handled.

2026-05-26 • via Nuitee
N
Nina • couple • at
5
Pros:

Lage, Pool aber leider ohne Sonnenschirme

Cons:

Haben ein dreckiges Zimmer bekommen, kein Kühlschrank und keine Sonnenschirme am Pool

2026-05-26 • via Nuitee
A
Andre • couple • de
5
Cons:

Mittlerweile sehr vom "Sauftourissmus" überlaufen. Nachts permanent krach auf den Fluren. Bei unserem Aufenthalt gab es nachts noch Schlägereien und Gebrüll auf dem Vorplatz.

2026-05-26 • via Nuitee
A
Anna • solo_traveller • lu
2
2026-05-26 • via Nuitee
K
Koltai • couple • hu
10
2026-05-26 • via Nuitee
L
Laura • couple • fr
10
super séjour, hôtel bien placé
Pros:

super chambre avec belle vue !!

Cons:

la douche qui n’est pas étanche

2026-05-26 • via Nuitee
M
Marisa • solo_traveller • de
8
Pros:

Guter Preis für Halbpension :) Zimmer war sehr schön, Personal war sehr freundlich

Cons:

Für den Pool musste man extra Handtücher mieten für 5€ pro Tag das war das einzige was mich gestört hat

2026-05-26 • via Nuitee
B
Boquet • couple • fr
1
Cons:

le bruit est insupportable avec tout les allemands bourrés du matin au soir

2026-05-25 • via Nuitee