Ona Luna Park - Adults Friendly 16 Years Plus

Hotels
•
Onahotels
7.3 (4164 reviews)
Mossen Antoni Maria Alcover, 6 , El Arenal , es

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Nice pool
Good location
Cons:
Unfriendly staff
Confusing pricing policy

Categories

Cleanliness
6.8
Mixed reviews regarding cleanliness; mentions of noise issues affecting comfort.
Service
7.3
Some positive remarks about staff, but complaints on unfriendliness.
Location
7.8
Positive feedback on convenience to airport and vibrant area.
Room Quality
7.8
Overall positive comments related to room comfort and amenities.
Amenities
7.8
Highlights of beautiful pool and good breakfast service.
Value for Money
7.3
Good price-quality balance, though some feel misled by pricing policies.
Food and Beverage
6.8
Mixed sentiments; some enjoyed the food while others had negative comments.
Overall Experience
6.8
General mixed feelings; good aspects overshadowed by negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 05:13

Property Description

Proximity to the Beach
Located just 500 meters from Mallorca’s El Arenal Beach, Seramar Hotel Luna - Luna Park offers a prime location for beach lovers. Guests can easily enjoy the sun, sand, and sea within minutes of stepping out of the hotel.

Relaxing Outdoor Spaces
The hotel boasts two outdoor pools surrounded by attractive gardens and sun terraces. Whether guests prefer soaking up the sun on a lounger or taking a refreshing dip in the pool, the outdoor spaces provide a relaxing retreat for all visitors.

Convenient Amenities
With free WIFI throughout the hotel, guests can stay connected during their stay. Additionally, the on-site restaurant serves buffet meals, and there is a poolside snack bar for quick bites and refreshments, ensuring a hassle-free dining experience for guests.

Book your stay at Seramar Hotel Luna - Luna Park now to experience a perfect blend of relaxation and convenience during your visit to Palma Bay.

Important information:

When booking half board, note that drinks are not included.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 4164 reviews
Cleanliness: 6.8
Service: 7.3
Location: 7.8
Room Quality: 7.8
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 6.8
Overall Experience: 6.8
C
Cosima Santoro • solo_traveller • it
10
2026-05-09 • via Nuitee
B
Bruce • solo_traveller • us
7
The staff is very nice, well trained and always pleasant.
Pros:

The location works for me. Parking is always a challenge, but eventually I always find a place.

Cons:

There were very noisy neighbors who disturbed my sleep during the last 2 nights.

2026-05-09 • via Nuitee
Z
Zeid • solo_traveller • ch
8
2026-05-07 • via Nuitee
M
María Alejandra • solo_traveller • es
9
Pros:

La higiene

2026-05-07 • via Nuitee
J
Julia-V. • solo_traveller • de
5
Cons:

Grauenhaftes Frühstück

2026-05-06 • via Nuitee
K
Kira • solo_traveller • gb
1
Pros:

Fast wifi. Stuff does their best.

Cons:

Smelly room; not possible to call the receptionist as a phone in the room does not work; very loud.
Separately have to mention guests behaviour- screaming and drunk parties. The stuff cant really do anything with them.

2026-05-06 • via Nuitee
Y
Yasmin • solo_traveller • de
3
Geht so
Pros:

Essen war ok.

Cons:

Wir mussten 2,5 Stunden warten um überhaupt einzuchecken.

2026-05-06 • via Nuitee
K
Kelys • couple • fr
8
2026-05-05 • via Nuitee
J
Jorge • solo_traveller • es
8
2026-05-05 • via Nuitee
E
Elias • couple • de
3
2026-05-05 • via Nuitee
T
Tiffany-Jalina • couple • de
4
Würd ich leider nicht wieder Buchen…
Pros:

Personal war soweit freundlich und Frühstückt war gut.

Cons:

Badezimmer war sehr unangenehm.. Klo war kaputt dementsprechend hatte das Zimmer auch danach gerochen. Duschen konnte man auch nicht gehen da der Duschkopf kaputt war… Wir hatten einen Fernseher im Zimmer der leider nicht funktioniert hatte…

2026-05-05 • via Nuitee
Q
Quintana Cardozo • solo_traveller • es
9
2026-05-04 • via Nuitee
N
Natalia • solo_traveller • es
10
2026-05-04 • via Nuitee
B
Beatrice • couple • de
7
2026-05-04 • via Nuitee
C
Caterina • solo_traveller • it
9
Fantastico
Pros:

Pulizia
Camere moderne profumate
Pulite top
Colazione top
Accoglienza ottima
Servizi di macchina X mangiare a gettoni sempre
Posizione super

Cons:

La reception dovrebbe vietare di fare casinò sui piani
Le persone strillavano x i corridoi fini le sei del mattino e non è giusto.
Dovrebbero imporsi x educare i clienti maleducati soprattutto tedeschi che sbattono porte ruttano e ….

2026-05-04 • via Nuitee
L
lamine • solo_traveller • es
10
2026-05-04 • via Nuitee
A
Alison • solo_traveller • gb
6
Ryan air hotel
Pros:

Good location
Clean

Cons:

All I can say is this is the Ryan Air of hotels.
No frills
Check in is chaos. Done online where you navigate several pages. Took 20 mins. The internet is poor. Well non existent
You have to pay €5 for a pool towel which isn’t refundable
I appreciate this hotel is predominantly used for hens stags however chanting at 7am in the morning from your balcony with music blaring out possibly needs to be addressed. You pay for what you get

2026-05-04 • via Nuitee
A
Arlind • solo_traveller • me
10
Pros:

Staff amazing,Hotel worth it for the amount of money.

Cons:

All good

2026-05-04 • via Nuitee
F
Fletcher • solo_traveller • gb
5
Should get a refund tbh
Pros:

Had a nice breakfast and breakfast staff friendly.

Cons:

Very noisy with 18 year olds banging on door in middle of the night singing and carrying on. Until around 5am!

Staff taking forever to sort any issue and blaming on previous staff/owners. Lift very slow and always queues

2026-05-04 • via Nuitee
N
Noureddine • couple • fr
8
Pros:

Clean rooms and checkin online and close bus station

2026-05-03 • via Nuitee