Amber Hotel

Hotels
5.9 (11 reviews)
Jafar Jabbarli Street 29 , Baku , az

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean room
Cons:
Room cleanliness issues
Lack of proper bedding

Categories

Cleanliness
4.38
Cleanliness was noted as an issue in one review, describing the room as having smoke and lacking proper bedding.
Service
7.85
The staff was frequently praised for being friendly and helpful across multiple reviews.
Location
7.89
The hotel location received positive remarks for its convenience and views.
Room Quality
5.84
Rooms were generally described as clean and comfortable, but some concerns were raised regarding specific issues.
Amenities
5.27
No specific amenities were mentioned, assigned as the target average.
Value for Money
5.33
Reviews suggested a decent value, but some varied expectations indicated room for improvement.
Food and Beverage
5.28
No feedback on food and beverage quality, assigned as the target average.
Overall Experience
5.35
Positive experiences generally outweighed the negative in overall sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:02

Property Description

Convenient Location and Modern Amenities

Located just a 3 minutes’ walk from Caspian Plaza Business Centre in Baku, Amber Hotel offers a convenient stay with free Wi-Fi, air-conditioned rooms, and in-room kettle facilities. The rooms are elegantly decorated in blue and brown tones and feature a flat-screen TV for entertainment. Additionally, the bathrooms are equipped with a hairdryer and slippers for your comfort.

Delicious Dining Options

Indulge in a culinary experience at Amber Hotel's elegant restaurant, serving a mix of local and European dishes. For a quick pick-me-up, guests can also visit the on-site coffee bar for a cup of freshly brewed coffee.

Proximity to Major Attractions

With Nizami Metro Station a short walk away and Baku Old Town district, including the iconic Shirvanshahs Palace, just an 8 minutes’ drive, Amber Hotel is the perfect base for exploring the city. Don't miss the chance to book your stay and experience the comfort and convenience Amber Hotel has to offer!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 5 years old stay for free when using an existing bed.
    Children from 1 year old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for AZN 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.9
Based on 11 reviews
Cleanliness: 4.38
Service: 7.85
Location: 7.89
Room Quality: 5.84
Amenities: 5.27
Value for Money: 5.33
Food and Beverage: 5.28
Overall Experience: 5.35
H
Hans solo_traveller de
10
Pros:

Ich habe im Hotel übernachtet und war sehr zufrieden. Mein Zimmer befand sich im 4. Stock mit einem wunderschönen Blick auf die Flame Towers. Alles war sauber und angenehm. Das Personal war sehr freundlich und hat sofort alle kleinen Unannehmlichkeiten behoben. 10/10.

2026-01-19 via Nuitee
S
Sofhia family_with_children de
10
Pros:

Great hotel, clean rooms and very friendly staff. Highly recommended!

2026-01-19 via Nuitee
T
Tang couple hk
10
직원들이 매우 친절하고 이해심이 많았습니다. 감사합니다.
Pros:

직원들이 매우 친절하고 이해심이 많았습니다. 감사합니다.

2026-01-19 via Nuitee
Эльнар solo_traveller ru
10
Pros:

Great stay! Clean room, friendly staff and good location. Everything was well organized. I recommend this hotel.

2026-01-13 via Nuitee
A
a_khan couple tr
10
Pros:

Çalışanlar son derece güler yüzlü ve yardımcıydı.

2026-01-05 via Nuitee
R
Ryan couple fr
10
Endroit propre et calme
Pros:

J’ai séjourné une nuit pour un voyage d’affaires, tout était confortable et sans problème. Endroit propre et calme.

2025-08-22 via Nuitee
A
a_khan solo_traveller tr
10
Pleasant surprise
Pros:

I stayed at this hotel on August 18–19 and honestly, I was pleasantly surprised. Before coming, I saw some negative comments and expected something average, but my experience turned out much better than expected. The staff were kind, the room was clean and comfortable, and everything went smoothly during my stay. I think some of the bad reviews don’t reflect the real picture. Overall, I truly enjoyed my stay and would recommend it.

2025-08-20 via Nuitee
Мария couple ru
1
Нельзя держать отель в таком безобразном состоянии
Pros:

Ничего!!!!
Шок от всего!!!

Cons:

Ни кто не говорил по русски
Номер был прокурен до халатов в шкафу
Не было одеяла
Укрывались халатами

2025-07-31 via Nuitee
D
Daniyal extended_group pk
2
2025-07-10 via Nuitee
K
KURT solo_traveller tr
3
Pros:

Konumu metro istasyonuna 3 dakika yürüme mesafesinde olması güzeldi. Çalışanlar Güleryüz lüydü. Özellikle resepsiyonda ki iki genç erkek çalışan arkadaşlar çok yardımcı oldular. Her türlü durumla ilgilendiler. Teşekkür ederim onlara

Cons:

Tek başına seyehat eden bir bayan olarak bir daha tercih etmeyi dusunmem. Öncelikle temizlik kötüydü. Günlük temizlik kontrolü yapılmaması, eksiklerin tamamlanmaması elzem bir durumdu.
Otelin girişinde mimari olarak merdivenin olması valizle çıkılması ve inerken çok zor durumdu.
Rezervasyonu online yapmamıza rağmen otel girişinde nakit olarak hepsini istemeleri kötü bir durumdu. Rezervasyonu kahvaltılı olarak yapmama rağmen bir hafta boyunca kahvaltı saati hep geç saatte(hafta sonu 10’ nu gecmesine rağmen) olduğu için faydalanamadim.

2025-07-03 via Nuitee
B
Basia young couple gb
1
The city was beautiful, and I would gladly visit again, but the hotel experience was an absolute nig
Pros:

The only thing we liked about this place, if you can even call it a hotel, was the location

Cons:

The check-in experience was terrible. The staff member spoke very little English and gave us a smoking room that was extremely dusty and appeared heavily used. The bedding smelled bad, and the duvet had no cover. The furniture was in poor condition, with visible black marks, and the shower was moldy.

To address the unpleasant smell, they placed an industrial, loud dehumidifier in the room, but it didn’t help. We requested a room change and were told that the manager was unavailable, and the change could only be made the next day. After spending two nights in that room and making two additional complaints, they finally moved us to a "superior" room. While it was slightly bigger, it was still very dirty, and the bedding was not fresh.

They refunded us 50 Manat for a breakfast that didn’t exist and charged us £172.00 for five nights, claiming they hadn’t received any payment (deposit) from Booking.com. The photos on your website are outdated and do not reflect the current state of the hotel.

This is, without a doubt, the worst hotel we’ve ever stayed in, and we are frequent travelers. I strongly recommend conducting a thorough review of this property before continuing to advertise it on your platform.

2025-01-11 via Nuitee