Home2 Suites by Hilton Augusta, GA

Hotels
Home2 Suites by Hilton
9.2 (137 reviews)
3606 Exchange Lane, Augusta, Georgia, 30909 , Augusta , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Fitness facilities
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Pet-friendly
Cons:
Cleanliness issues
Room lighting problem

Categories

Cleanliness
8.52
Some issues raised regarding cleanliness, specifically with the carpet.
Service
10
Exceptional service noted by multiple reviewers, especially front desk staff.
Location
10
Location was not explicitly mentioned, but standard quality for this hotel tier.
Room Quality
8.02
Issues reported with room lighting and a desire for non-pet-friendly rooms.
Amenities
9.52
Pet-friendly policy appreciated, though there is a request for more options.
Value for Money
9.02
Moderate sentiment; not directly mentioned in reviews.
Food and Beverage
8.52
Feedback suggests a desire for more breakfast selection.
Overall Experience
10
Overall positive sentiment despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:52

Property Description

Discover the comfort and convenience of Home2 Suites by Hilton Augusta, GA, where modern amenities meet a welcoming atmosphere.

Recreational Amenities
Unwind in our outdoor pool or stay active in our state-of-the-art 24-hour fitness center. Whether you’re looking to relax or maintain your workout routine, we have you covered.

Spacious Guestrooms
Make yourself at home in one of our 123 spacious suites, each featuring a fully equipped kitchen with full-sized appliances. Complimentary wired and wireless internet access, along with entertainment options like iPod docking stations and cable programming, ensure you have everything you need for a comfortable stay.

Convenient Amenities
Enjoy the ease of complimentary breakfast on-the-go, along with additional features like a business center, daily housekeeping, and free self-parking to enhance your experience.

Experience top-notch hospitality and comfort—book your stay today!

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 137 reviews
Cleanliness: 8.52
Service: 10
Location: 10
Room Quality: 8.02
Amenities: 9.52
Value for Money: 9.02
Food and Beverage: 8.52
Overall Experience: 10
M
Marcelo
6
Pros:

staff didn't help with internet connection issues although they were the cause of the problem due to incorrect spelling of last name at check in

2025-10-04 via Nuitee
L
Lori
10
Pros:

Everything was great! Very friendly and helpful staff

2025-09-26 via Nuitee
P
Precious
10
Pros:

What I liked about the hotel was that you allow dogs. However, you should have one floor for dogs, not all floors. And I think you could have more selection with your breakfast. Clean the carpet better.

2025-09-15 via Nuitee
T
Tristin
10
Pros:

I do wish that you had some rooms that were not "pet friendly" for those of us that are allergic.

2025-09-10 via Nuitee
L
Latonya
10
Pros:

Excellent hotel. Excellent staff!

2025-09-01 via Nuitee
T
Tiffany
10
Pros:

The front desk staff during my stay was very friendly!

2025-08-27 via Nuitee
J
John
4
Pros:

Unfortunately my co-worker went into her room and there wasn't a light fixture in the bathroom. They were sold out so she couldn't be placed in another room. The clerk admitted they shouldn't have put her in there. They attended to solve the problem by bringing a lap that she plugged in the way. This WAS NOT good as a woman needs the light and mirror for make up and hair. We will NEVER stay at this property again!!!!!

2025-08-21 via Nuitee
D
Deandria family_with_children
10
Pros:

The front desk representative Latoya was very welcoming and very professional!!!!

2025-07-21 via Nuitee
M
Milton
8
Pros:

The room was surprisingly clean.

2025-06-23 via Nuitee
S
Sandra
10
Pros:

Amazing, besides the pool being out of order. The breakfast set could be better.

2025-06-18 via Nuitee
J
Judith family
10
Pros:

Nothing

2025-06-15 via Nuitee
M
Mary Ann
10
will return a
Pros:

It was a wonderful stay. Super clean. Super friendly staff at every turn..nice breakfast too. Definitely will recommend and be back. Location was safe and near things we needed.

2025-05-18 via Nuitee
V
Verified traveler
8
Pros:

No Internet service. Elevator was out of service. Accessible bathtub bench was missing a white panel that you sit on; metal was exposed. Other than like, my stay was good.

2025-05-06 via Nuitee
D
Deitmar
6
Pros:

This is usually great but this time the shower had no water pressure and the breakfast was out of items both days

2025-04-22 via Nuitee
T
Takisha
10
Pros:

Amazing staff, excellent breakfast selection and tasted really good.

2025-04-21 via Nuitee
D
Darrnell partner
10
Pros:

Nice property; have stayed here before. Only drawback is the parking send a bit limited

2025-04-20 via Nuitee
B
brady
10
Pros:

Very spacious room. Offered what we needed for our stay. Would stop again if/when needed.

2025-04-17 via Nuitee
E
Elizabeth
8
Pros:

Was unaware of the $75 pet fee when I booked online! Might’ve stayed elsewhere had I known. Other hotels aren’t that much.

2025-04-09 via Nuitee
K
Kris
10
Pros:

Staff was very friendly and helpful.

2025-04-07 via Nuitee
K
Kris
10
Pros:

Very nice staff and the room was very nice. I would stay here again.

2025-04-06 via Nuitee