Montana Palms Resort

Hotels
8.2 (332 reviews)
32-38 Montana Road , Gold Coast , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
BBQ facilities
Luggage storage
Tour desk
Hot tub/Jacuzzi
Car hire
See all facilities

Review Highlights

Pros:
Close to the beach
Great location
Friendly managers
Clean and comfortable
Cons:
Issues with cleanliness
Stairs problematic for some
Slow Wi-Fi
Occasional maintenance issues

Categories

Cleanliness
7.51
Multiple mentions of units being not particularly clean, with dust everywhere.
Service
8.48
Many reviews highlight helpful managers and staff interactions.
Location
9.02
Consistently praised as perfect for beach access and convenience.
Room Quality
7.97
Overall comfort noted, although some furniture has issues.
Amenities
8
Good facilities offered, though some minor complaints about updates needed.
Value for Money
8.46
Generally considered excellent value for the location and offerings.
Food and Beverage
8.01
Limited mentions; considered a standard quality for this hotel tier.
Overall Experience
8.18
Many guests had a very positive stay with a few specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:33

Property Description

Palm-Fringed Swimming Pool and BBQ Area
Enjoy a tropical oasis at Montana Palms Resort with a palm-fringed swimming pool and a BBQ area, perfect for relaxing under the sun or hosting a delightful outdoor gathering.

Convenient Location
Situated just minutes away from popular attractions like Star Gold Coast Casino and Surfers Paradise, Montana Palms Resort offers easy access to the best of the Gold Coast.

Modern Apartments with Balconies
Relax in style in the well-appointed apartments featuring 2 private balconies with stunning pool and garden views. With laundry facilities, a full kitchen, and spacious living areas, your comfort is guaranteed.

Experience the ultimate Gold Coast getaway at Montana Palms Resort. Book now to secure your tropical retreat with us!

Important information:

You must show a valid credit card upon check in.

Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 30 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 332 reviews
Cleanliness: 7.51
Service: 8.48
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.18
S
Sheree family_with_children au
10
Pros:

The pool was amazing

Cons:

The tv didn't work in the room

2026-02-09 via Nuitee
K
Kathryn family_with_children au
6
Pleasant enough
Pros:

The location was lovely

Cons:

Not particularly clean

2026-01-19 via Nuitee
L
Leanne.P. family_with_children au
8
Pros:

Had everything we needed & good position

Cons:

Room a bit tired. Needs a refresh

2026-01-13 via Nuitee
G
gayle family_with_children au
9
overall, excellent stay. All 17 of my family loved it.
Pros:

Location is excellent, close to beach and shops etc. pool was great..kids loved it.

Cons:

unfortunately, the pillows were too hard and high.
and couldn't find any others.

2026-01-08 via Nuitee
G
gayle family_with_children au
9
2026-01-04 via Nuitee
L
Lisa family_with_children au
9
Pros:

Location. Comfortable and practical

2025-12-19 via Nuitee
M
Michelle family_with_children pg
8
Pros:

Great location and access to the beach and Pacific Fair

2025-12-16 via Nuitee
C
Cindy couple au
10
Pool was wonderful. Beds comfy. Room had all we needed. This was our second stay. Got a great price for a weeks stay. Hi
Pros:

Very clean, quiet and close to the beach, cafes, surf club and bus stops.

Cons:

Nothing to mention here.

2025-12-16 via Nuitee
T
Tony GOULDING family_with_children au
8
Cons:

Internet was very slow and unusable

2025-12-15 via Nuitee
J
Jemma family_with_children au
8
2025-12-15 via Nuitee
E
evan family_with_children fr
9
2025-12-11 via Nuitee
V
van family_with_children au
7
Nice
Pros:

Closed to the beach

2025-12-06 via Nuitee
H
hamim family_with_children au
8
Pretty good just need air conditioners on each room( or somehow make sure the ceiling fans are good)
Pros:

Everything was nicely organized and clean

Cons:

I wish there were Air Conditioners in each of the room as it was very hot

2025-12-03 via Nuitee
D
Dean Robert family_with_children nz
8
Pros:

comfortable furnishings

2025-11-27 via Nuitee
A
Alex extended_group gb
9
2025-11-23 via Nuitee
T
Tess extended_group nz
9
Fabulous stay. Handy to everything. Great facilities and easy parking
Pros:

Was a great sized apartment. Good facilities. Easy parking

2025-11-23 via Nuitee
A
Adam family_with_children nz
8
Pros:

Great location close to the beach and surf life saving club. Walking distance to the mall. Good pool and spa pool. Lots of café close by.

Cons:

Wifi was a bit slow at times, bathroom could do with a bit of a refresh.

2025-11-18 via Nuitee
T
Tony couple au
10
A great stay in a very comfortable and convenient location.
Pros:

The location is perfect for us. When you don't wish to take the short walk to the beach, the pool is perfect. Steve is very helpful should you need any advice.

Cons:

No issues at all!

2025-11-18 via Nuitee
E
Edward extended_group au
9
2025-10-29 via Nuitee
P
Paul couple nz
9
Excellent apartment stay, great value for money.woukd definitely stay again
Pros:

Spacious 2brm apartment in excellent location at Mermaid Beach. Close to surf club and lovely cafe at the end of the road which is right across from the beach. Good amenities - kitchen, laundry facilities, bathrooms x2 and lounge. Swimming and spa pools available and secure garaging excellent.

Cons:

Nothing but some salt and pepper would have been appreciated

2025-10-25 via Nuitee