Ping Hotel Seminyak

Hotels
Independent
8.2 (100 reviews)
Jl. Camplung Tanduk, 28, Seminyak, Bali, 80361 , Seminyak , ID

Facilities

24-hour front desk
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Tours/ticket assistance
Parking (limited spaces)
Free self parking
See all facilities

Review Highlights

Pros:
Great location
Cons:
Limited parking
Expensive breakfast
No spa services
Dirty pool
Poor customer service
Filthy rooms
Lack of security

Categories

Cleanliness
1.7
Guests consistently mentioned cleanliness issues such as insects, stains, dirt, and broken furniture.
Service
1.7
Numerous complaints about customer service, refusal of refunds, and lack of staff availability.
Location
8.5
The hotel's location was highly praised, being close to the beach and action.
Room Quality
2
Rooms were described as filthy, with various issues including mould, broken furniture, and lack of basic amenities like towels.
Amenities
3.5
Poorly maintained amenities including a dirty pool, non-functional wifi, and lack of security.
Value for Money
4.2
Mixed feedback with some guests feeling the price was not justified by the quality of services received.
Food and Beverage
7.3
Food and beverage services received positive feedback, especially the breakfast options.
Overall Experience
0
Overall experience was overwhelmingly negative with guests expressing frustration and disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 07:38

Property Description

Escape to paradise at Ping Hotel Seminyak, where vibrant surroundings meet unparalleled comfort.

Recreational Oasis
Dive into relaxation with our outdoor pool, a perfect spot to soak up the sun. For families, enjoy peace of mind with our babysitting services, allowing you to unwind knowing your loved ones are well taken care of.

Delightful Dining
Savor exquisite meals at our on-site Ping Restaurant or opt for the convenience of room service during limited hours. Start your day right with a delicious continental breakfast available daily.

Convenient Amenities
Stay connected with complimentary Wi-Fi and enjoy a range of comforts in our stylish guestrooms, equipped with minibars and LCD televisions. We also offer convenient airport shuttles and free self-parking to enhance your stay.

Discover a blend of relaxation and adventure at Ping Hotel Seminyak — your getaway awaits!

Important information:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.2
Based on 100 reviews
Cleanliness: 1.7
Service: 1.7
Location: 8.5
Room Quality: 2
Amenities: 3.5
Value for Money: 4.2
Food and Beverage: 7.3
Overall Experience: 0
E
Eric
4
Pros:

Average , was quite old , run down . Broken bathroom and slightly dirty

2025-03-19 via Nuitee
B
Belinda
4
Dilapidated
Pros:

Very dilapidated hotel which is a shame as I’m sure it was a good hotel a long time ago. Dirty floors in the rooms, a shower that floods the whole bathroom floor & patio doors that have a gap at each side & haven’t been fitted properly. The pool had a tinge of green to it & we found our upon leaving you have to request your room be cleaned at reception (we weren’t told this on arrival). The location is pretty good & the actual shower itself very powerful & warm. That said we wouldn’t stay here again

2025-02-10 via Nuitee
S
Samuel
2
Pros:

No hot water, Air conditioner didn’t work, smelt like mould, shower and toilet looked like it had been leaking prior to my arrival! Sheets dirty, bugs in bed! Booked another hotel as I did not feel comfortable staying there!

2025-01-24 via Nuitee
P
Priyan
2
Garbage Hotel. Avoid
Pros:

Disgusting state
Cigarette burns on sheets, mold in shower, dirt everywhere

2024-11-18 via Nuitee
F
Fiona
4
Pros:

Toilet hose leaked on the bathroom floor. Shower and sink had lots of mineral buildup or something. Walking into the bathroom was a trip hazard with three levels but you have to be skinny to use the bathroom. Showering got most of the bathroom wet. Had to unplug the tv because it wouldn’t turn off at night. Little black bugs were constantly running along the baseboard. Patrons were loud at like 3am. Washed my face and then I tasted salt so I refused to brush my teeth with that water.

2024-10-17 via Nuitee
A
Anthony partner
6
Pros:

Staff did there job. Linen needs to laundered properly.
Location excellent and no bed bugs.

2024-09-27 via Nuitee
G
geoffrey david
2
Pros:

don’t waste your money !! ignorant staff n very below average place !!

2024-08-26 via Nuitee
M
Malcolm
2
Don’t stay here!
Pros:

It was once a pleasant hotel. Now the rooms are unclean, mouldy bathrooms, faulty doors, missing amenities, even getting fresh towels was a problem. Terrible experience and I had booked to days here. Worst hotel experience I’ve ever had. The one thing you should expect is cleanliness. I had to buy my own cleaning products to feel some sort of ease about staying in this hotel.

2024-08-21 via Nuitee
M
Mohammad
4
Pros:

The location is good but the hotel rooms and toilets are not clean, No hot water and no lights on the room. The blanket not changed for 4 nights I don't recommend the hotel for the people are carrying for the clean room or toilets.

2024-08-16 via Nuitee
S
Sophia
2
Pros:

This was the worst accomodation I have ever stayed in. Do not stay here. It is nothing like what is advertised and is incredibly run down. The first room I stayed in was dirty with dust, hair and smudges everywhere. The bathroom was covered with scum and when I had a shower the bathroom completely flooded. The next day the power stopped working too and they couldn’t fix it. I was then moved to another room and this room was also unclean, had a leaking toilet and didn’t have hot water coming through the shower. It was truely an awful experience and I’m not someone who usually complains - about anything. I had to find alternative accomodation for the remainder of my trip and when I complained was refused a refund. Negative stars.

2024-08-02 via Nuitee
H
heidi
10
Pros:

Ping Hotel is central to shopping, beach and restaurants. Very nice hotel with rooms perfect for solo or couples travel. Nice modern decor. Good amenities like water, toothbrushes, soap, shampoo, safer, refridge and slippers. The only thing is the detergent to wash the sheets was quite perfumey.

2024-08-02 via Nuitee
M
Marija
2
Pros:

This was the dirtiest hotel I've ever been to. The dust in the room was everywhere, prompting me to clean the room myself. It felt like nobody had cleaned it for months. Not to mention stains on the sheets, dirty floor and shower. Good location though...

2024-06-15 via Nuitee
V
Verified traveler
6
Not a 8.5 place …
Pros:

It was very run down. Shower head was falling off, toilet was constantly running, and the sheets were dirty.

2024-05-28 via Nuitee
J
Jayden partner
2
Pros:

Rooms not maintained well dirty and many defects. Tried two rooms both dirty and issues with bathrooms. One toilet didn’t flush properly and bathroom flooded having a shower.

2024-05-24 via Nuitee
N
nathalie
6
Pros:

The personnels where very friendly but the cleanliness of the room was pathetic , clean sheets and towel yes , but the floor, the fridge and the door of the bathroom had so much dirt on it with dust stuck on the door. Also the air conditioning started to leak and the clerk used hour towel to wipe the water on the floor after that the towel was black form the dirty floor… we left early

2024-04-28 via Nuitee
J
JingJing
10
Pros:

The area of the Hotel is very convenient because it’s walkable to many stores and restaurants. During my stay at the hotel all my activities was outside of Seminyak therefore I didn’t get a chance to do a thorough explore. The hotel room was very clean however the smell of the room was bad, when you walk into the room you could smell something that’s mouldy, but overall it it’s a spacious and clean room.

2024-01-17 via Nuitee
V
Verified traveler
6
Pros:

The check in is fast, and the staff is friendly. He can remember my name the next morning, which is very rare even in those 5 star hotel. All other staff is friendly and helpful too.

Wifi is very strong. However. the hotel room is not that clean. There was stain found at the bedsheet, the glass door at the balcony is not working, i can hardly open the glass door. The tap water is salty, and the toilet unable to flush away toilet paper no matter how long i pressed.

2024-01-15 via Nuitee
P
Peter friends
8
Pros:

Good hotel in great location.
Getting a bit tired but good value.

2023-12-30 via Nuitee
L
Lee friends
10
Pros:

Comfy beds

2023-11-23 via Nuitee
L
Lloyd
10
Pros:

The location is perfect for beachgoers — only a five minute walk to Seminyak beach. The hotel’e street is very lively, kind of honky-tonk, with gay and straight bars. The hotel is set back from the road and is very quiet. I had a very spacious suite. The bed was very comfortable. The bathroom was quite sufficient, but could use updating. The pool is large and lovely, and I swam in it every day. The staff is very courteous and helpful.

2023-11-09 via Nuitee