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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Sauna
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Massage services
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Packed lunches
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Hammam
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Karaoke
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Private check-in/check-out
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Board games/puzzles
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Shuttle service (additional charge)
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Mobile app for room service
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Pub crawls
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Offsite parking discounted rates available
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Beach yoga on site
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation in Riobamba
Hotel Spa Mansion Santa Isabella boasts a stylish Ecuadorian colonial-style house with an indoor fountain, offering a 4-star experience just steps away from the Cathedral of Riobamba. The rooms feature elegant cream-colored walls, rustic bedspreads, and luxurious amenities such as hydro-massage tubs and bathrobes.
Gourmet Dining and Upscale Bar
Indulge in an American breakfast with regional products, savor gourmet dishes at the restaurant, or unwind with a Pisco sour at the upscale Cueva del Cura bar. The culinary experience at Santa Isabella is sure to delight your taste buds.
Convenient Location and Services
Located near the Central Bank Museum and the train station, Santa Isabella provides easy access to explore the area. Take advantage of the free WiFi, parking, and tourist information offered, or opt for shuttle services to enhance your stay.
Ready to experience luxury and comfort in Riobamba? Book your stay at Hotel Spa Mansion Santa Isabella now.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Hotel Spa Mansion Santa Isabella in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
It is possible to extend your stay at this property at no extra cost for Coronavirus (COVID-19) quarantine purposes, with a maximum limit of 10 extra days.
Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children from 1 year old to 3 years old stay for free when using an available cot.
Children up to and including 4 years old stay for US$10 per person per night when using an existing bed.
Children up to and including 17 years old stay for US$28 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Nos encanto! un lugar muy acogedor, limpio, el desayuno excelente y muy bien ubicado!
The colonial place and the food of the restaurant.
The luck of information about the politics of the room use and its amenities.
Muy amable el personal
El jacuzzi no regulaba el agua caliente por lo que no pudimos entrar en el
La amabilidad del personal, la decoración y las plantas del interior
El spa no era lo que esperamos.
Una habitación podría mejorarse.
Beautiful building, full of character, perfect location, very friendly staff, very good breakfast. Restaurant serves good food at very reasonable prices.
Beautiful hotel with lovely decorations. Super helpful and friendly staff. The room was comfortable and very clean.
Would stay here for longer if I had more time.
Nothing, it was perfect!
Spacious comfortable ambience. Host extremely helpful. Shower was best in Ecuador. King bed and fantastic safe location could walk to all sights. Easy $1.50 taxi ride to all bus stations so could easily catch buses to nearby indigenous markets. Room service daily and very clean. Separate common lounge sitting area. Restaurant on site
No kettle tea or coffee facilities in the room and no fridge in room
La arquitectura y su gente
The hotel is in the centre of Riobamba. There are many restaurants within walking distance. The room was very nice with a huge and comfortable bed. The bathroom was very spacious and we loved that the room also had a bathtub.
Everything was great.
The staff was excellent and always willing to help. The staff seemed so happy all the time. It was such a good value and the food was excellent.
Everything was wonderful. I can not say anything against this hotel. The hotel consierge is incredible.
Great location. Loved the building and room!! Good value in the restaurant
Charming hotel with a perfect location. Very interesting building with tones of character, well decorated and furnished. The breakfast was okay, but it was nice to have coffee when we wanted it.
Staff are not that well informed for things to do or how to organise them
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