Quality Inn & Suites

Hotels
•
Choice Hotels International
7.8 (125 reviews)
9704 97 St, High Level, Alberta, T0H1Z0 , High Level , CA
1-780-926-4222

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Newspapers in lobby (surcharge)
Arcade/game room
Nightclub
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Spacious rooms
Cons:
Slow check-in
Limited restaurant hours
Poor food quality

Categories

Cleanliness
7.45
Rooms were clean but could have been cleaner.
Service
8.45
Staff was very accommodating and friendly.
Location
7.95
Standard quality for this hotel tier.
Room Quality
7.95
New modern room that was clean.
Amenities
8.45
Good breakfast and spacious rooms.
Value for Money
7.95
Standard quality for this hotel tier.
Food and Beverage
6.45
Food quality noted as poor, especially pizza.
Overall Experience
7.75
General positive experience with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:02

Property Description

Entertainment and Fitness

Enjoy the vibrant nightlife at the hotel's nightclub and keep up with your fitness routine in the on-site fitness center.

Dining and Relaxation

Indulge in delicious meals at the Stardust Steakhouse with a cozy bar/lounge, or opt for convenient room service. Start your day right with a complimentary continental breakfast and unwind in the arcade/game room.

Convenience and Comfort

Benefit from amenities such as complimentary wireless internet, a business center, and free onsite parking. Retreat to your inviting guestroom with a fireplace, flat-screen TV, and spacious sitting area for a relaxing stay.

Book your stay at Quality Inn & Suites for an unforgettable experience!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOJ

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.8
Based on 125 reviews
Cleanliness: 7.45
Service: 8.45
Location: 7.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 6.45
Overall Experience: 7.75
N
Norman • partner
10
Pros:

I stay here every time I am in High Level. It’s always an overnight stay and this accommodation is convenient right on the highway yet not noisy! Front desk is friendly and efficient. Fireplace is a real nice touch and takes the chill off the room in winter. Highly recommended

2025-10-11 • via Nuitee
A
Arnold • family
6
Pros:

The roomwas clean and liked that the satellite tv had all channels, receptionist was helpful and friendly. Restaurant hours were limited.

2025-09-14 • via Nuitee
K
Kieran
10
Pros:

Rooms were clean. The sign is still down outside and most of the gym equipment needs repair

2025-09-13 • via Nuitee
J
Joseph • family
10
Pros:

Enough beds for a family of 7! Absolutely the best place for a large family!

2025-09-11 • via Nuitee
J
Jared
6
Pros:

Check in was very slow long line of people trying to get rooms, new modern room that was clean.

2025-09-01 • via Nuitee
V
Verified traveler
6
Pros:

Good hotel. Id stay again.

2025-08-29 • via Nuitee
D
Danielle
6
Pros:

Great included breakfast. Rooms were very spacious; could have been cleaner.

2025-08-25 • via Nuitee
A
Allan • pet
8
Pros:

Good

2025-08-24 • via Nuitee
D
Derek
10
Pros:

Very friendly staff and the breakfast was top notch, the only complaint was the latest they could do a check out was 12.

2025-08-14 • via Nuitee
D
Dan
4
Pros:

This is one of the many old hotels in the area.
Don't eat the onsite pizza, I swear it's a frozen bake.

2025-07-23 • via Nuitee
R
Ryan • family
8
Pros:

staff was very accomodating

2025-07-20 • via Nuitee
J
John
8
Pros:

Good location and comfortable place to stay. Well maintained. Good restaurant and free breakfast.

2025-06-26 • via Nuitee
E
Edward
10
Pros:

It was quite place, a lot friendly staff and nice place to have breakfast and dinner.

2025-06-23 • via Nuitee
A
Ashton
6
Pros:

Good property, but didn’t really have any amenities and there’s nothing to do

2025-05-07 • via Nuitee
S
Shirley • family
10
Pros:

Bathroom fan very loud. Easy check-in & friendly staff.

2025-04-02 • via Nuitee
N
Norman • partner
10
Pros:

My regular stay in High Level. Has all I require for an overnight stay. Enjoyed a really good meal in the restaurant. The room was cosy with fireplace for heat! Young lady that welcomed us at the check-in counter was very pleasant and helpful. Highly recommended.

2025-01-09 • via Nuitee
R
Robert
8
Pros:

The motel was clean and quiet. The check in was fast and courteous. The restaurant in the motel has great food especially the pizza and ribs.

2025-01-02 • via Nuitee
B
Bradley D. • partner
10
Pros:

Excellent place to stay while on the road, restaurant is fantastic. Eat the pizza

2024-12-14 • via Nuitee
R
Rosanna • partner
10
Pros:

It was our first time staying at this property and we loved the very friendly staff at the front desk and the engaging server at the restaurant. The food was excellent in the resto as well. The room was well appointed with a gas fireplace, which would be quite cheery during a winter or late fall stay. We would definitely stay here again.

2024-10-24 • via Nuitee
K
Kyle
4
Pros:

Shower has a mind of its own. Little to no service. And creepy people wandering around

2024-10-17 • via Nuitee