HOTEL VARUNA

Hotels
6.7 (61 reviews)
22 ,Gulab Bagh colony Sigra Varanasi, Uttar Pradesh ,india , Varanasi , in

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Polite, helpful staff
Location described as okay/convenient
Upgrade option to newer rooms (though access issues remain)
Cons:
No WiFi and missing in-room amenities (kettle, lighting issues)
Unsafe/uneven access to rooms, poor exterior lighting, no lift
Very poor value for money; owner charged full despite issues
Noisy rooms adjacent to restaurant
Extremely high food/drink prices
Lack of clarity in booking/details

Categories

Cleanliness
6
Standard quality for this hotel tier (not mentioned in reviews).
Service
10
Staff repeatedly described as very polite and helpful despite being understaffed; front-desk/service interactions were positive even though management/booking clarity was criticized.
Location
10
Reviewer explicitly said 'location was ok' — generally convenient; however immediate access/approach and lighting issues were noted separately.
Room Quality
4.5
Multiple room issues reported: poor lighting in initial room, missing kettle, forced upgrade to new rooms and problems with access paths; noise from adjacent restaurant affected room comfort.
Amenities
4
Several amenities lacking or poor: wifi was not available, no lift in the old building, kettle/room fixtures problematic, and poor exterior lighting/unsafe approaches.
Value for Money
3.5
Strong negative sentiment — guests felt facilities did not match the charge (request for large discount), full payment taken despite issues; overall poor perceived value.
Food and Beverage
3.5
Reported as very expensive (e.g., cold drink 180, water 125, tea 167 per cup); pricing seen as disproportionate to service/quality.
Overall Experience
6.5
Mixed overall: polite staff and an acceptable location tempered by safety/access concerns, noisy rooms, missing amenities, and poor value — resulting in an overall disappointing stay for several reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-26 15:29

Property Description

Luxurious Accommodation with Garden and Terrace

Modern Amenities and Services
Featuring air-conditioned rooms with free WiFi and a bar, HOTEL VARUNA offers a comfortable stay with a nightclub and room service. Each room includes a seating area, flat-screen TV, and private bathroom with bed linen and towels provided.

Culinary Delights and Multilingual Staff
Indulge in American, Chinese, and Indian cuisine at the on-site restaurant, with options for vegetarian and dairy-free guests. Our friendly staff, fluent in English and Hindi, are dedicated to ensuring a pleasant stay for all guests.

Experience the charm of Varanasi with a stay at HOTEL VARUNA. Book now to enjoy our exceptional hospitality and top-notch facilities.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: VNS

Location

Guest Reviews

6.7
Based on 61 reviews
Cleanliness: 6
Service: 10
Location: 10
Room Quality: 4.5
Amenities: 4
Value for Money: 3.5
Food and Beverage: 3.5
Overall Experience: 6.5
M
Mahendra solo_traveller in
6
2026-08-05 via Nuitee
T
Thelakkath RadhaKrishnan solo_traveller ae
1
Pros:

The staff is very polite and good. Even though they are understaffed did their work politely

Cons:

The owner is taking the guests for a ride. His hotel is under renovation and all uneven are dangerous approach especially for the elders. Poor lighting aroind.
The owner should give 50 percent discount compared to the facilities offered just in his area. Absolutely unhappy that full amount was taken when facilities are not ok. The initial room had issues for light, no point for the kettle etc. Forced to take an update to their supposed to be new rooms but the way to the same is pathetic

2026-02-24 via Nuitee
A
Avinash extended_group in
7
2026-01-19 via Nuitee
M
Mukesh family_with_children in
1
Bad experience
Pros:

Very poor experiance

Cons:

No lift in hotel. Very old building. Coldrink price 180 of one cock and water price 125 and tea price 167/ per cup.

2026-01-19 via Nuitee
P
Prabhat couple in
7
wifi was not available.
Pros:

location was ok.

Cons:

Room was adjacent to restaurant, lot of noise and loud music disturb us. Both the room was not nearby. way to room was not plain ups and down were there.

2025-12-18 via Nuitee
D
Devesh couple in
1
Pros:

Nothing

Cons:

No clarity about details or booking

2025-12-17 via Nuitee
A
Alok Tripathi couple in
9
2025-11-22 via Nuitee
R
Radhakrishna family_with_children in
1
Pros:

My experience at Hotel Varuna was disappointing. The property is quite old and not well maintained. The staff were arrogant and uncooperative, which made the stay unpleasant. Cleanliness was also not up to the mark. Overall, not worth the price — I wouldn’t recommend this hotel.

Cons:

Food is very costly

2025-10-26 via Nuitee
J
JOHNKUTTY family_with_children in
6
Pros:

24x7 Restaurant facilities good.
Food neat and tasty

Cons:

(1) Room facilities OK. But support from waiters was very poor.
(2) Bathroom facilities such as bucket, mug etc lacked in some rooms.
(3) In some rooms the water for bath was only from shower.

2025-08-28 via Nuitee
S
Saurabh young couple in
10
Exceptional
2025-06-26 via Nuitee
D
Devansh family with young children in
7
Good
2025-06-13 via Nuitee
S
Srivastava young couple in
9
Good
Pros:

Staff is good restaurant is good, good place to stay

Cons:

Room was not clean even washroom was not clean bad smell all over the room.

2025-06-04 via Nuitee
S
Srivastava young couple in
10
Fair
Pros:

Property location is very good but the cleaning of the room was very bad smelly room.
Food was good even restaurant was good staff was good.

Cons:

Restaurant

2025-05-30 via Nuitee
D
Dubey group in
8
Very good
2025-05-30 via Nuitee
S
Sourabh family with young children in
2
Very poor
2025-05-27 via Nuitee
M
Madhu family
8
Pros:

Chandraketh and Hosila Pandey are very helpful, watch out for the front desk lady, very uncooperative she is and not at understanding….wait period to get towel very painful…

2025-03-11 via Nuitee
W
Will review category business travellers us
7
Good
2025-02-25 via Nuitee
N
Naman family with young children in
6
The hotel is only t
Pros:

The room was modern, property is very large and parking is big and safety is maintained.

Cons:

1. Room was only appearing good, but the cleanliness was not good in bathroom. Rooms are exceptional but,are not so maintained.
2. Room service and staffs are too lazy and try to ignore their guests.
3. Some rooms lack hanger, some lacks locker.

2024-10-18 via Nuitee
P
Prince family with young children in
8
Very good
2024-10-14 via Nuitee
P
Prince with friends in
8
Very good
2024-10-13 via Nuitee