Sheraton Shanghai Waigaoqiao Hotel

Hotels
•
Marriott
8.6 (52 reviews)
28 Jilong Road, Waigaoqiao Bonded Area, Shanghai, Shanghai, 200131 , Shanghai , CN
86-21-31219999

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Newspapers in lobby (surcharge)
Carport
Electric car charging station
Comprehensive recycling policy
Health club
No single-use plastic stirrers
See all facilities

Review Highlights

Pros:
Good

Categories

Cleanliness
8.06
Standard quality for this hotel tier.
Service
9.03
Standard quality for this hotel tier.
Location
9.07
Standard quality for this hotel tier.
Room Quality
8.52
Standard quality for this hotel tier.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.51
Standard quality for this hotel tier.
Food and Beverage
8.56
Standard quality for this hotel tier.
Overall Experience
8.53
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:12

Property Description

Experience luxury and comfort at Sheraton Shanghai Waigaoqiao Hotel, your ideal getaway in the vibrant Pudong district.

Relaxation & Wellness
Unwind at our full-service spa offering rejuvenating massages, or take advantage of our health club, indoor pool, and sauna to refresh your mind and body after a day of exploring.

Dining Delights
Savor global flavors at Bay Leaf, one of our three exquisite restaurants, or enjoy a delightful meal in the comfort of your room with 24-hour room service. Be sure to indulge in our buffet breakfast served daily.

Convenient Services
Stay connected with complimentary Wi-Fi and wired internet throughout the hotel. Business travelers can benefit from our conference center, while guests planning a theme park visit can utilize our convenient shuttle service.

Don't miss out on this opportunity to create unforgettable memories—reserve your stay at Sheraton Shanghai Waigaoqiao Hotel today!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Location

Guest Reviews

8.6
Based on 52 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
E
Elie • extended_group • lb
9
Pros:

about the location it was perfect everything was near , excellent breakfast so delicious

2026-05-04 • via Nuitee
T
Torben • solo_traveller • dk
10
2026-04-18 • via Nuitee
M
Mohamed Salem Louly • extended_group • mr
5
2026-04-12 • via Nuitee
A
Avlakulov • family_with_children • uz
9
2026-03-29 • via Nuitee
D
David • family_with_children • at
9
2026-02-12 • via Nuitee
H
Hitomi • solo_traveller • jp
8
快適
Pros:

施設が綺麗で快適に過ごせました。

Cons:

こちらのせいですが、金庫のパスワードを忘れてしまい、開錠をフロントに依頼したのですが、滞在中に対応いただけなかったです。（金庫内に何もいれていなかったため問題はありませんでしたが）

2026-01-20 • via Nuitee
S
Susan • extended_group • sg
8
good, friendly and attentive staff
Pros:

breakfast was good but the bread needs some improvement

2026-01-15 • via Nuitee
Y
Yaru • couple • cn
5
The hotel is under staff , and AC system is bad
Pros:

AC was not working, hotel room was freaking hot

Cons:

Room temperature was too hot

2026-01-05 • via Nuitee
A
Anna • couple • kz
10
A perfect choice for a short stay, especially if you’re in transit
Pros:

The view in the morning was absolutely beautiful

2025-12-13 • via Nuitee
Z
Zhe Kuan • solo_traveller • tw
10
2025-12-12 • via Nuitee
D
Dirk • solo_traveller • ch
4
Schlechte Lage, schlechter Zustand
Pros:

Personal war freundlich und hilfsbereit.

Cons:

Ich hatte ein Zimmer mit grossem Dopoelbett und Hafenblick gebucht. Bekommen habe ich 2 Einzelbetten und kein Blick, höchstens auf die Fassade des Hochhauses gegenüber. Weder Genius- noch Marriott Bonus Vorteile wurden gewährt. Der Herr beim Checkin sprach fast kein Englisch. Mühsame Verständigung mit meinem wenigen Chinesisch. Im Hotel keinerlei Ausschilderung, Fahrstühle in der letzten Ecke versteckt. Zimmer kalt und keine Möglichkeit, die Klimatisierung zur Heizfunktion zu bewegen. Es kam nur kalte Luft. Hotel ist schon älter, was man Ausstattung und Zustand ansieht. Frühstück typischer Sheraton Durchschnitt, aber etwas schlechter als andere Sheraton in China.
Lage des Hotels im Niemandsland. Es gibt Nichts, was man zu Fuss erreichen könnte.

2025-11-16 • via Nuitee
V
Valesca • couple • cl
10
Pros:

la atención, para mi cumpleaños me dejaron una torta (pastel) de regalo sopresa

Cons:

todo bien

2025-11-13 • via Nuitee
D
Deysi • couple • us
10
2025-11-06 • via Nuitee
D
Dmitrii • solo_traveller • ru
10
2025-10-17 • via Nuitee
J
Josefina • extended_group • fr
7
Correcte pour le prix
Pros:

La chambre est superbe

Cons:

Les restaurants sont chers et moyennes.

2025-10-16 • via Nuitee
K
Kang Ye • solo_traveller • my
10
2025-09-28 • via Nuitee
T
Töi • couple • se
10
2025-09-06 • via Nuitee
T
Töi • couple • se
10
2025-09-06 • via Nuitee
T
Töi • couple • se
10
2025-09-06 • via Nuitee
C
Chanokkan • family
10
Pros:

Good

2025-08-31 • via Nuitee