Eliza House

Hotels
7.6 (1908 reviews)
14-16 Grosvenor Street , Edinburgh , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Express check-in/check-out
Safety deposit box
Ironing service
Non-smoking throughout
Daily housekeeping
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Cold rooms
Heating problems

Categories

Cleanliness
6.53
Several mentions of cleanliness issues in the rooms and facilities.
Service
8.52
Friendly staff and assistance noted positively in multiple reviews.
Location
8.52
Convenient location with easy access to transport and attractions.
Room Quality
7.03
Rooms noted as spacious but with concerns about temperature control and outdated facilities.
Amenities
7.53
Generally sufficient amenities, though some issues with heating and fixtures.
Value for Money
7.03
Mixed feedback regarding pricing versus quality, additional costs for breakfast noted.
Food and Beverage
8.02
Complimentation on free drinks and breakfast options, though breakfast was not included in all reviews.
Overall Experience
7.62
Overall experiences are varied with a general fondness for the hotel's charm and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:06

Property Description

Central Location near Edinburgh Castle and Princes Street Gardens
The Eliza House offers convenient access to popular attractions and the city center, making it an ideal choice for exploring Edinburgh on foot.

Comfortable and Stylish Rooms
Individually styled rooms with modern amenities like flat-screen TVs and en suite bathrooms ensure a comfortable stay for guests.

Nearby Dining and Shopping Options
With a variety of restaurants, bars, and shops just steps away, guests can easily immerse themselves in the local culinary and retail scene.

Book now to experience the perfect blend of comfort and convenience at Eliza House during your Edinburgh getaway.

Important information:

Please note group bookings of more than 5 rooms will have a different cancellation or deposit policy. You will be contacted after booking with the different policies and we will require you to provide cards details for payment. The payment will be dependent on the dates and size of the group.Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.6
Based on 1908 reviews
Cleanliness: 6.53
Service: 8.52
Location: 8.52
Room Quality: 7.03
Amenities: 7.53
Value for Money: 7.03
Food and Beverage: 8.02
Overall Experience: 7.62
M
MARCELLE • extended_group • fr
10
Génial !
Pros:

L’emplacement est proche du centre ville, très safe
Très propre
Personnel gentil et serviable
Machine à café et snack à disposition pour le petit dej

Cons:

La salle de bain mériterai quelques rafraîchissements
La douche manque de pression d’eau

2026-06-18 • via Nuitee
V
valerio • solo_traveller • it
8
Ottimo rapporto qualità/prezzo
Pros:

Ottima posizione nel west end, 10 minuti a piedi dal centro e molto vicino a locali frequentati prevalentemente dalle persone del posto. Vicinissimo ai trasporti sia per il centro che per l'aeroporto. Il bagno è piccolo ma funzionale per chi si trova in giro tutto il giorno. I ragazzi della reception sono tutti gentilissimi

2026-06-16 • via Nuitee
L
Luciana • solo_traveller • br
6
Apenas satisfatório
Pros:

Localização boa, perto de ônibus e tram. Oferecem uma máquina de bebidas quentes pela manhã, e você pode pegar os copos das bebidas pra fazer no quarto a hora que quiser, e também oferecem algumas pastries, o que foi otimo. O staff é bem receptivo. Pelos valores em Edimburgo, é um bom custo benefício.

Cons:

Muitas escadas, se estiver com malas, se prepare pra subir bastante. E nos colocaram no 3 andar, onde as escadas ficam ainda mais estreitas e é difícil subir até sem malas. O chuveiro basicamente não tinha pressão, e o nosso na segunda noite nem esquentou. Nao gostamos do banheiro.

2026-06-16 • via Nuitee
H
Hugo • solo_traveller • fr
9
2026-06-15 • via Nuitee
P
pearson • solo_traveller • gb
9
2026-06-15 • via Nuitee
Y
Yousef • couple • sa
9
2026-06-15 • via Nuitee
R
Rachel • solo_traveller • au
7
2026-06-13 • via Nuitee
P
Paulo Folgosa • solo_traveller • pt
10
Pros:

Very big room very quiet very good bed and very confortable it was fantastic my stay

Cons:

nothing

2026-06-13 • via Nuitee
S
Sarah • family_with_children • de
7
Für eine Nacht ok
Pros:

Relativ zentral, schönes altes Gebäude. Es gibt zwar kein Frühstück, dafür eine Kaffeemaschine und große Auswahl an Gebäck und Riegeln im Foyer zur Selbstbedienung

Cons:

Es gibt keinen Aufzug und für ein Zimmer ganz oben muss man sein Gepäck durch viele enge Schwingtüren bugsieren. Es war zwar sauber, aber das Bad war sehr alt. 2-3 Sterne Standard, dafür einfach viel zu teuer.

2026-06-12 • via Nuitee
M
megan • solo_traveller • gb
10
2026-06-12 • via Nuitee
R
Regina • solo_traveller • at
9
Pros:

Sehr freundliche Mitarbeiter, Koffer wurden uns aufs Zimmer gebracht !
Sehr gute Lage, gratis Kaffee/Kakao und Croissants zum Frühstück

2026-06-12 • via Nuitee
J
Justyna • solo_traveller • pl
10
Pros:

It was my second stay here and definitely not the last. Great location and amazing staff. 100% would recommend.

2026-06-12 • via Nuitee
S
Spann • family_with_children • us
8
Convenient and comfortable
Pros:

The location was awesome for what we needed. And the bed was very comfortable. And a huge bathtub for sprawling out and relaxing. That’s a bonus.

Cons:

Pastries and coffee were advertised for the morning, but they were very inexpensive choice types. It would be nice to have something of quality for your customers. A nice brewed coffee and some quality pastries are always a plus.

2026-06-11 • via Nuitee
M
Michelle • family_with_children • gb
9
Loving stay would return
Pros:

How helpful staff was, complementary coffees

Cons:

Doors at top of stairs and amount of stairs, but didn't tel them about my disabilities

2026-06-11 • via Nuitee
N
Nauria • solo_traveller • fr
8
Pros:

Proximité station Haymarket. Navette aéroport. Tram. Hôtel dans son jus. Original et confortable

Cons:

Rien

2026-06-10 • via Nuitee
T
Tatiana Andrea • solo_traveller • uy
8
Bien ubicado y amplia habitación
Pros:

La buena ubicación y la amplitud de la habitación, además tenían un pequeño desayuno que ayuda en el conjunto

Cons:

Los pasillos eran largos y con escaleras y tenían feo olor

2026-06-10 • via Nuitee
C
Charles • solo_traveller • gb
6
Pros:

Location

Cons:

The room was cold , TV had no picture...all scrambled...turned it off

2026-06-10 • via Nuitee
K
kerry • extended_group • gb
10
2026-06-10 • via Nuitee
J
Jahid • family_with_children • bd
3
2026-06-09 • via Nuitee
E
Emanuele • couple • it
7
2026-06-09 • via Nuitee