Eliza House

Hotels
7.6 (1714 reviews)
14-16 Grosvenor Street , Edinburgh , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Cold rooms
Heating problems

Categories

Cleanliness
6.53
Several mentions of cleanliness issues in the rooms and facilities.
Service
8.52
Friendly staff and assistance noted positively in multiple reviews.
Location
8.52
Convenient location with easy access to transport and attractions.
Room Quality
7.03
Rooms noted as spacious but with concerns about temperature control and outdated facilities.
Amenities
7.53
Generally sufficient amenities, though some issues with heating and fixtures.
Value for Money
7.03
Mixed feedback regarding pricing versus quality, additional costs for breakfast noted.
Food and Beverage
8.02
Complimentation on free drinks and breakfast options, though breakfast was not included in all reviews.
Overall Experience
7.62
Overall experiences are varied with a general fondness for the hotel's charm and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:06

Property Description

Central Location near Edinburgh Castle and Princes Street Gardens
The Eliza House offers convenient access to popular attractions and the city center, making it an ideal choice for exploring Edinburgh on foot.

Comfortable and Stylish Rooms
Individually styled rooms with modern amenities like flat-screen TVs and en suite bathrooms ensure a comfortable stay for guests.

Nearby Dining and Shopping Options
With a variety of restaurants, bars, and shops just steps away, guests can easily immerse themselves in the local culinary and retail scene.

Book now to experience the perfect blend of comfort and convenience at Eliza House during your Edinburgh getaway.

Important information:

Please note group bookings of more than 5 rooms will have a different cancellation or deposit policy. You will be contacted after booking with the different policies and we will require you to provide cards details for payment. The payment will be dependent on the dates and size of the group.Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.6
Based on 1714 reviews
Cleanliness: 6.53
Service: 8.52
Location: 8.52
Room Quality: 7.03
Amenities: 7.53
Value for Money: 7.03
Food and Beverage: 8.02
Overall Experience: 7.62
M
Marc • solo_traveller • nl
8
Pros:

.

Cons:

.

2026-04-17 • via Nuitee
T
Teakle • solo_traveller • gb
4
Pros:

The staff were pleasant

Cons:

Not a great location, no parking, hallway smelt of urine, took ages for hot water to come through and plug in the sink didn't fit, to expensive for what we recieved.

2026-04-16 • via Nuitee
M
Medina Martínez • couple • es
7
2026-04-14 • via Nuitee
A
Anushka • couple • gb
10
2026-04-13 • via Nuitee
A
Aoife • solo_traveller • gb
10
Pros:

Excellent location right beside haymarket station, staff were incredibly friendly and helpful, room was very comfortable, I'll definitely be back next time I'm in the city!

Cons:

Nothing!

2026-04-13 • via Nuitee
J
Jolanda • solo_traveller • nl
6
Net iets te gedateerd, sanitair te oud en koud, zelfs de douche, daardoor vind ik wel dat het erg aan de prijs is.
Pros:

De plek, goed te bereiken, en authentiek.

Cons:

Koude douche en koud op de kamer

2026-04-11 • via Nuitee
E
Estelle • solo_traveller • fr
9
2026-04-11 • via Nuitee
E
Esmeralda • solo_traveller • al
4
Pros:

The location is good. It has a lot of places near by, walking

Cons:

The room was very small. The original heater system didnt work, so they had 2 other heaters in an already small room. It had a bad smell all over the place and the lady was very serious. Didnt care to even say hello.

2026-04-11 • via Nuitee
I
Isciuc • couple • gb
9
2026-04-09 • via Nuitee
N
Nancy • family_with_children • gb
10
2026-04-08 • via Nuitee
R
Raffaele • couple • it
9
Bellissimo soggiorno in un edificio antico e suggestivo!
Pros:

Ambiente accogliente e personale gentile. E' in una buona posizione, a circa 15 minuti a piedi dal centro e vicino ad Dean Village. Edificio antico e affascinante. Consigliato!

Cons:

Nonostante il piccolo condizionatore faceva un po' freddo in camera, ma abbiamo risolto usando le coperte trovate nell'armadio.

2026-04-07 • via Nuitee
M
Marion • family_with_children • fr
8
2026-04-06 • via Nuitee
M
Miguel Angel • family_with_children • es
7
Hotel limpio, buena relación calidad-precio, pero Instalaciones bastante anticuadas
Pros:

El personal fue amable y servicial. Éramos un grupo grande, y el check-in lo tenían preparado y fue muy rápido. A pesar de la antigüedad de algunas habitaciones, la limpieza es aceptable. La ubicación es buena, con todos los puntos de interés a 20 minutos andando y paradas de transporte público cercanas y zona de restauración y supermercados

Cons:

Aunque no todas las habitaciones son iguales, son bastante antiguas. Los baños sobretodo, necesitarían una modernización y reforma. En las habitaciones de segunda y tercera planta, el agua de la ducha tiene muy poca presión.

2026-04-06 • via Nuitee
M
martina • family_with_children • it
7
Pros:

La posizione è ottima, vicino alla stazione dei bus.
In 15 minuti a piedi si è subito in pieno centro.
Lo staff è stato molto gentile
La camera era pulita

Cons:

Purtroppo nella nostra stanza c'era una finestra che si chiudeva male, e la stanza risultava molto fredda.
Lo staff ci ha acceso un termosifone elettrico ma rimaneva comunque una stanza molto fredda

2026-04-06 • via Nuitee
M
Mari Carmen • couple • es
5
Seguir con la reforma
Pros:

La ubicación, estás a 20 minutos caminando de todos los sitios que visitar. Por la mañana dejan café y desayuno de cortesía.

Cons:

La habitación y el baño son viejos y cutres. Por las noches siempre olía fatal. La cama es muy incómoda. La habitación que nos tocó necesita una reforma.

2026-04-05 • via Nuitee
M
Montserrat • family_with_children • es
7
Pros:

La ubicación y la habitación era amplia

Cons:

La ambientación o decoración del hotel

2026-04-03 • via Nuitee
T
Traci • family_with_children • ca
9
Thank you I really enjoyed Edinburgh and The Eliza gave us a wee bit of history ❤️
Pros:

It was lovely!

2026-04-03 • via Nuitee
P
Peters • solo_traveller • ca
10
2026-04-02 • via Nuitee
T
Tahmina • couple • ch
7
Cons:

An elevator to go to the top floor

2026-04-02 • via Nuitee
C
connor • family_with_children • se
4
2026-04-01 • via Nuitee