Eliza House

Hotels
7.6 (1829 reviews)
14-16 Grosvenor Street , Edinburgh , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Cold rooms
Heating problems

Categories

Cleanliness
6.53
Several mentions of cleanliness issues in the rooms and facilities.
Service
8.52
Friendly staff and assistance noted positively in multiple reviews.
Location
8.52
Convenient location with easy access to transport and attractions.
Room Quality
7.03
Rooms noted as spacious but with concerns about temperature control and outdated facilities.
Amenities
7.53
Generally sufficient amenities, though some issues with heating and fixtures.
Value for Money
7.03
Mixed feedback regarding pricing versus quality, additional costs for breakfast noted.
Food and Beverage
8.02
Complimentation on free drinks and breakfast options, though breakfast was not included in all reviews.
Overall Experience
7.62
Overall experiences are varied with a general fondness for the hotel's charm and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:06

Property Description

Central Location near Edinburgh Castle and Princes Street Gardens
The Eliza House offers convenient access to popular attractions and the city center, making it an ideal choice for exploring Edinburgh on foot.

Comfortable and Stylish Rooms
Individually styled rooms with modern amenities like flat-screen TVs and en suite bathrooms ensure a comfortable stay for guests.

Nearby Dining and Shopping Options
With a variety of restaurants, bars, and shops just steps away, guests can easily immerse themselves in the local culinary and retail scene.

Book now to experience the perfect blend of comfort and convenience at Eliza House during your Edinburgh getaway.

Important information:

Please note group bookings of more than 5 rooms will have a different cancellation or deposit policy. You will be contacted after booking with the different policies and we will require you to provide cards details for payment. The payment will be dependent on the dates and size of the group.Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.6
Based on 1829 reviews
Cleanliness: 6.53
Service: 8.52
Location: 8.52
Room Quality: 7.03
Amenities: 7.53
Value for Money: 7.03
Food and Beverage: 8.02
Overall Experience: 7.62
N
Natalie • couple • au
8
2026-05-16 • via Nuitee
B
Benjamin • solo_traveller • fr
6
Pros:

Il n'ya pas de petit déj mais il y a de quoi grignoter et du café à volonté et de l'eau.

Cons:

La température de la chambre n'est pas facile à régler.
Pas de début d'eau dans la douche

2026-05-15 • via Nuitee
N
Nicole • solo_traveller • ca
8
2026-05-15 • via Nuitee
N
nicolas • solo_traveller • fr
8
2026-05-14 • via Nuitee
A
Ann • couple • ca
7
2026-05-14 • via Nuitee
D
Dennis • solo_traveller • au
8
2026-05-14 • via Nuitee
R
Rene • solo_traveller • fr
8
Pros:

Accueil et disponibilité

2026-05-14 • via Nuitee
K
Kylie • solo_traveller • gb
6
2026-05-13 • via Nuitee
H
Helen E • solo_traveller • no
2
Småsnuskigt hotell.
Pros:

Ok säng. Lugnt om natten.

Cons:

Sunkigt hotell med mögellukt. The "Landlady" rätt så otrevlig. Dålig service från hennes sida. Hennes anställda som bara består av invandrare är däremot trevliga och hjälpsamma!
Badrummets fläkt "spyr ut" mögelstank och handfatets avlopp var i stort sett stopp, Ljuset på badet var så dunkelt så man knappt kunde se. Det blev påtalat men ingen förbättring skedde..
Jättegamla fönster som inte kunde öppnas utan att använda makt.

Styr undan detta hotell!

2026-05-13 • via Nuitee
S
Sandra • solo_traveller • gb
8
Quirky rooms! Great location
Pros:

How quirky and diverse each room was, all with spacious ensuite bathrooms.

Cons:

It was hard work lugging heavy cases down lots of staircases (staff carried them up when we arrived though)

2026-05-13 • via Nuitee
P
Paul • couple • gb
8
Brief one night stay. Comfortable and a fair price.
Pros:

Location being very near Haymarket. Attentive staff.

Cons:

If you have a room on top most floor there’s no lift so bear that in mind. Didn’t affect me but worthy of note.

2026-05-12 • via Nuitee
S
Sansalone • couple • ar
8
Volvería a alejarme pero. Solo si tuvieran una habitación en planta baja. El resto todo ok.
Pros:

La ubicación es buena, esta cerca de los medios de transporte. Es una zona tranquila. Las camas eran cómodas. El desayuno de cortesía es perfecto pata arrancar el día.

Cons:

Se trata de un edificio viejo y por lo tanto no tiene ascensor. Nos tocó en un segundo piso por escaleras y son como cuatro pisos de los modernos, por lo tanto subir y bajar con los equipajes es terrible (somos 2 adultos de 61 años). Y después de Volver de caminar todo el día, se hace muy difícil.

2026-05-12 • via Nuitee
L
Luis • solo_traveller • uy
7
2026-05-12 • via Nuitee
G
Gaetano • couple • it
6
2026-05-11 • via Nuitee
F
François • solo_traveller • fr
6
2026-05-10 • via Nuitee
P
Paulo • solo_traveller • gb
10
2026-05-10 • via Nuitee
A
Anna • couple • it
10
Tutto helllissimo
Pros:

Tutto perfetto, camera bellissima e molto ampia. Collegata benissimo sia con aeroporto sia con centro città

Cons:

Stanza leggermente fredda con riscaldamento da programmare, raggiungeva massimo una temperatura di 18 gradi. Per questo periodo é sufficiente, non so se vada bene anche per il periodo invernale… forse durante l’inverno avranno un altro tipo di riscaldamento …

2026-05-10 • via Nuitee
C
Coralie • couple • fr
4
Bon emplacement mais dommage que l’hôtel ne soit pas mieux entretenu
Pros:

Il est était bien situé !

Cons:

Ce n’était pas réellement propre.
On ne pouvait pas du tout aérer car les fenêtres ne s’ouvraient pas.
Niveau salle de bain, on avait pas du tout de pression à la douche donc vraiment galère.

2026-05-09 • via Nuitee
D
Debra • extended_group • au
8
2026-05-09 • via Nuitee
K
Kenny-Lee • solo_traveller • de
8
2026-05-09 • via Nuitee