Jewels Hotel

Hotels
8.1 (837 reviews)
Lot 1159-1162 Seksyen 11 Jalan Maju , Kota Bharu , my

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Cleanliness and comfort of rooms
Cons:
Need for facility upgrades
Some cleanliness issues

Categories

Cleanliness
7.54
Some reviews highlighted the need for improvements in cleanliness, specifically mentioning old and worn items.
Service
8.51
Reviews generally reflect a positive sentiment towards service, though some issues with communication were noted.
Location
9.05
Multiple reviews praised the location for its proximity to a night market and other attractions.
Room Quality
7.5
Some reviews mentioned that while rooms were clean and comfortable, improvements are needed in terms of decor and some amenities.
Amenities
7.53
The absence of a mini fridge and the need for facility upgrades were noted.
Value for Money
8.49
Most reviews indicated that the hotel offers good value given its location and services.
Food and Beverage
8.04
Breakfast and nearby food options were generally well-received, though some reviews mentioned the need for improvement.
Overall Experience
8.11
Overall, guests expressed satisfaction with their experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:06

Property Description

Convenient Location
Situated just a 5-minute stroll from Kampong Craft Tangan, Jewels Hotel Sdn Bhd offers easy access to local attractions.

Modern Amenities
Enjoy the comfort of well-appointed guestrooms with flat-screen TVs, free WiFi, and hot shower facilities.

Dining Options
Indulge in a variety of local and international dishes at Suasa Restaurant, or grab a snack and refreshing beverage at your convenience.

To experience a seamless blend of comfort and convenience, book your stay at Jewels Hotel Sdn Bhd today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that rooms cannot accommodate an extra bed. A mattress is provided on request at an extra charge. Kindly contact the hotel directly for more information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBR

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People 11 years old and over stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 837 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 7.5
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.11
J
Jürgen • solo_traveller • be
8
2026-07-04 • via Nuitee
M
Mariah • family_with_children • my
10
2026-07-02 • via Nuitee
A
Ana Fuentelsaz • solo_traveller • es
7
Correcto
Pros:

Habitación espaciosa y limpia.
Desayuno bastante completo.

Cons:

Olía a humedad en la habitación.

2026-06-30 • via Nuitee
U
uzair • solo_traveller • my
10
2026-06-30 • via Nuitee
K
Kyro Ortega • solo_traveller • my
8
Pros:

Bilik kemas, rapi serta bersih
Lokasi di tengah pusat bandar mudah untuk ke lokasi mkn minum dan ke tempat melontar jamratul bazar wal pasar dgn berjalan kaki shj
Waktu mlm gerai / food truck dihadapan hotel kira² 2 langkah di hadapan pintu hotel

Cons:

Hanya ada bbrapa petak parking khas utk penghuni hotel selebihnya parking berbayar PBT dan awam yg terletak btul² di hadapan hotel

2026-06-29 • via Nuitee
H
Hazrina • couple • my
8
Value for money
Pros:

I had a pleasant stay at this hotel. Its strategic location is a major advantage, with a night market held every evening right in front of the hotel entrance.
The room rate includes breakfast, making it excellent value for money. If you wish to purchase breakfast separately, it costs only RM10. The breakfast spread is generous for the price, offering main dishes such as nasi lemak and noodles, along with 2–3 varieties of traditional kuih, cereals, bread, and beverages.

Although the hotel is quite old, it has been well maintained and is equipped with an elevator, making it convenient for guests with luggage or those staying on the upper floors. The staff were friendly, helpful, and provided excellent service throughout my stay.

Do note that the hotel requires a RM50 cash deposit upon check-in, which is refunded immediately upon check-out.

Cons:

One suggestion for improvement would be to sweep the corridor floors more frequently. This would make the common seating area along the corridor cleaner and more comfortable for guests who wish to relax or spend time at the tables provided.

2026-06-28 • via Nuitee
Z
ZALINAH BINTI • solo_traveller • my
10
2026-06-28 • via Nuitee
A
Ayuni • solo_traveller • my
9
Pros:

By 8pm infront of the hotel got foods stalls, every nights, with alot of vendors to choose from.

Cons:

So far no complaint.

2026-06-26 • via Nuitee
H
HAZURA • couple • my
5
2026-06-26 • via Nuitee
W
wah tin • couple • my
6
Pros:

Decently clean

Cons:

At night, it was quite noisy. Right in front of the hotel, there was a public space with night market. And there was live band performance from 9pm to 12am. Although my room was not directly facing the live band performance, but it still make me feel disturbed and couldn’t sleep until the music stop.

2026-06-26 • via Nuitee
Z
ZALINAH BINTI • solo_traveller • my
9
2026-06-25 • via Nuitee
N
Normah • solo_traveller • my
1
Pros:

Kedudukan tengah² bandaraya. Keluar pintu hotel terus ke pasar malam. Parking terhad waktu malam

Cons:

Bilik saya black out dari pukul 4 pg pukul 8 baru ada elektrik. Berapa jam kepnasan. Call reception tiada siapa jawab. Turun tangga smpai reception gelap tiada siapa di situ. Contact hotel properties pun tiada jawapan. Sarapan pun biasa² dan tak sedap. Bila check out saya mintak diskaun disebabkan masalah elektrik tiada selama berjam² tapi staff reception hanya jawab tiada diskaun dan terus duduk macam tiada apa². Sepatah kata maaf pun tiada atas kesulitan tersebut. Fikir² kan la siapa yang nak book this hotel.

2026-06-23 • via Nuitee
K
Kamar • couple • my
8
Hotel dengan harga berpatutan dan teramat selesa untuk menginap
Pros:

Waktu petang dalam 0630 sehingga 1200 mlm ada jualan depan hotel,jadi senang nak beli segala makanan,keluar pintu hotel terus jumpa,macam macam dijual Dari segala jenis makanan dan pakaian,kalau boring boleh dengar busking..memang seronok.Sarapan pagi jam 0730 sehingga jam berapa saya tak pasti,masakan dia sedap sangat.. Alhamdulillah kenyang . insyaalah next time kalau pergi ke KB lagi pasti akan menginap di sini.Terima Kasih pengurusan jewels hotels, staff dan kakitangan anda memang terbaik,jaga molek molek staff tu,tanpa staff yg terbaik siapakah anda.

Cons:

Masuk bilik bau asap rokok,walaupun telah di tampal dilarang merokok, jenis pengotor pentingkan diri sendiri tak memikirkan hal orang lain, sampai langsir hotel pun ada kesan terbakar,saya minta staff hotel bawakan pewangi bilik sekejap je dah sampai,memang terbaik la.

2026-06-21 • via Nuitee
N
Norhidayu Sahimin • solo_traveller • my
9
2026-06-18 • via Nuitee
A
ahmad tarmizi • solo_traveller • my
9
Pros:

I like to stay here as always...

Cons:

Good location and easy transporting to nearby facilities...

2026-06-18 • via Nuitee
R
RUJAILANI • couple • my
8
2026-06-14 • via Nuitee
Z
Zanuddin • solo_traveller • my
6
2026-06-14 • via Nuitee
M
Mohamad Syafiq • solo_traveller • my
10
2026-06-13 • via Nuitee
E
Edna • solo_traveller • au
7
Pros:

Good location with night food market right in front. Room is quaint and has everything you need, and staff is helpful.

Cons:

Breakfast was average. Furniture was a bit stale, not dirty tho

2026-06-13 • via Nuitee
H
Hazrinawati • solo_traveller • my
9
Pros:

Breakfast....The nasi berlauk gulai ayam was so delicious and perfectly captured the authentic Kelantan flavor👍

Cons:

Nothing...all worth it ..

2026-06-12 • via Nuitee