Jewels Hotel

Hotels
8.1 (739 reviews)
Lot 1159-1162 Seksyen 11 Jalan Maju , Kota Bharu , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Cleanliness and comfort of rooms
Cons:
Need for facility upgrades
Some cleanliness issues

Categories

Cleanliness
7.54
Some reviews highlighted the need for improvements in cleanliness, specifically mentioning old and worn items.
Service
8.51
Reviews generally reflect a positive sentiment towards service, though some issues with communication were noted.
Location
9.05
Multiple reviews praised the location for its proximity to a night market and other attractions.
Room Quality
7.5
Some reviews mentioned that while rooms were clean and comfortable, improvements are needed in terms of decor and some amenities.
Amenities
7.53
The absence of a mini fridge and the need for facility upgrades were noted.
Value for Money
8.49
Most reviews indicated that the hotel offers good value given its location and services.
Food and Beverage
8.04
Breakfast and nearby food options were generally well-received, though some reviews mentioned the need for improvement.
Overall Experience
8.11
Overall, guests expressed satisfaction with their experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:06

Property Description

Convenient Location
Situated just a 5-minute stroll from Kampong Craft Tangan, Jewels Hotel Sdn Bhd offers easy access to local attractions.

Modern Amenities
Enjoy the comfort of well-appointed guestrooms with flat-screen TVs, free WiFi, and hot shower facilities.

Dining Options
Indulge in a variety of local and international dishes at Suasa Restaurant, or grab a snack and refreshing beverage at your convenience.

To experience a seamless blend of comfort and convenience, book your stay at Jewels Hotel Sdn Bhd today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that rooms cannot accommodate an extra bed. A mattress is provided on request at an extra charge. Kindly contact the hotel directly for more information.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBR

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People 11 years old and over stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 739 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 7.5
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.11
M
MUHAMMAD AIMAN BIN BAHARUDIN • couple • my
9
2026-03-19 • via Nuitee
R
Rodzi • family_with_children • my
7
2026-03-17 • via Nuitee
R
Rodzi • family_with_children • my
8
2026-03-17 • via Nuitee
J
Junaidy • couple • my
10
2026-03-16 • via Nuitee
M
Mohamad Fitry • couple • my
7
2026-03-12 • via Nuitee
E
Eli • couple • no
7
2026-03-08 • via Nuitee
R
raja hasan • family_with_children • my
5
Cons:

1.econd perlu upgrade
Bunyi bising
Mengganggu konsentrasi waktu tidur dan rehat

2026-03-07 • via Nuitee
E
Edoardo • family_with_children • it
8
2026-03-07 • via Nuitee
N
NORMAIZATUN NAIMAH • couple • my
7
2026-03-06 • via Nuitee
B
Bernard • family_with_children • fr
7
Chambre correcte malgré tout.
Pros:

Hôtel qui devrait être rafraîchit. Salle de bain carrelage abîmé et vétuste. Moquette chambre pareil tout est ainsi. Il mérite un coup de neuf.
Jusqu'à l' ascenseur qui fonctionne une fois sur deux.
Restaurant très bon. Petit déjeuner continental correct.
Personne petit déjeuner adorable.

2026-03-03 • via Nuitee
M
Maiza • family_with_children • my
9
2026-03-03 • via Nuitee
N
nor azwen • family_with_children • my
6
Pros:

Location

Cons:

The facility and the room ambience needs to improve a lot.. The bathroom door very bad.. And smeelyy

2026-02-28 • via Nuitee
M
Muhammad • couple • my
9
2026-02-28 • via Nuitee
G
gianni • couple • it
7
Cons:

Impianto aria condizionata non funzionava ...è dovuto intervenire il tecnico dell' hotel e prova e riprova poi è andato benino....non bene.

2026-02-25 • via Nuitee
T
Tiago • couple • pt
1
HORRÍVEL. NÃO RECOMENDO!!
Pros:

Nada. QUERO QUE ME DEVOLVAM O DINHEIRO. Não dormi nessa noite no hotel e já passou mais de 1 mês que pedi o cancelamento e a devolução e nunca recebi nada. E disseram que iam devolver o valor. Quartos sujos, a cheirar mal, mobília velha, estragada, elevador assustador. Tudo mau!!

Cons:

Nada. QUERO QUE ME DEVOLVAM O DINHEIRO. Não dormi nessa noite no hotel e já passou mais de 1 mês que pedi o cancelamento e a devolução e nunca recebi nada. E disseram que iam devolver o valor. Quartos sujos, a cheirar mal, mobília velha, estragada, elevador assustador. Tudo mau!!

2026-02-24 • via Nuitee
M
Mohammaf fathir • couple • my
10
2026-02-22 • via Nuitee
A
ahmad tarmizi • family_with_children • my
9
Pros:

Strategic location... i enjoy the night time when easyly to get a dinner from the Bazar Malam just opposite the hotel itself..

2026-02-22 • via Nuitee
C
Che Rahimah • family_with_children • my
8
Pros:

Bilik yang bersih, kakitangan yang ramah, makanan juga sedap. Berdekatan dengan bazar hanya turun je di depan hotel.

2026-02-11 • via Nuitee
H
Harith Azhan • couple • my
10
Convenient location
Pros:

Location

Cons:

None

2026-02-10 • via Nuitee
R
Ralf • couple • my
3
Cons:

Very noisy, smelly rooms, poor breakfast

2026-01-26 • via Nuitee