Jewels Hotel

Hotels
8.1 (891 reviews)
Lot 1159-1162 Seksyen 11 Jalan Maju , Kota Bharu , MY
+60 9-747 4788

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Cleanliness and comfort of rooms
Cons:
Need for facility upgrades
Some cleanliness issues

Categories

Cleanliness
7.54
Some reviews highlighted the need for improvements in cleanliness, specifically mentioning old and worn items.
Service
8.51
Reviews generally reflect a positive sentiment towards service, though some issues with communication were noted.
Location
9.05
Multiple reviews praised the location for its proximity to a night market and other attractions.
Room Quality
7.5
Some reviews mentioned that while rooms were clean and comfortable, improvements are needed in terms of decor and some amenities.
Amenities
7.53
The absence of a mini fridge and the need for facility upgrades were noted.
Value for Money
8.49
Most reviews indicated that the hotel offers good value given its location and services.
Food and Beverage
8.04
Breakfast and nearby food options were generally well-received, though some reviews mentioned the need for improvement.
Overall Experience
8.11
Overall, guests expressed satisfaction with their experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:06

Property Description

Convenient Location
Situated just a 5-minute stroll from Kampong Craft Tangan, Jewels Hotel Sdn Bhd offers easy access to local attractions.

Modern Amenities
Enjoy the comfort of well-appointed guestrooms with flat-screen TVs, free WiFi, and hot shower facilities.

Dining Options
Indulge in a variety of local and international dishes at Suasa Restaurant, or grab a snack and refreshing beverage at your convenience.

To experience a seamless blend of comfort and convenience, book your stay at Jewels Hotel Sdn Bhd today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that rooms cannot accommodate an extra bed. A mattress is provided on request at an extra charge. Kindly contact the hotel directly for more information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBR

Location

Guest Reviews

8.1
Based on 891 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 7.5
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.11
S
Saidin • couple • my
7
It was good one. Worth the money spend
Pros:

The location which near to night market.
The hotel provide us with breakfast.
It is located at the heart of Kota Bharu - client can visit a lot of tourist attraction places

Cons:

Client need to park outside after 6 pm - 12 midnight outside the parking lot and on Friday - there was morning market. The occasion has blocked my car. Need the staff to remind of the morning market on Friday. I would appreciate if the toiletries, bedsheet and pillow case to be changed everyday.

2026-10-16 • via Nuitee
S
suhami • family_with_children • my
7
2026-10-13 • via Nuitee
E
Elena • family_with_children • es
3
Pros:

Nada, el mercado que había debajo del hotel.

Cons:

Había hormigas en la habitación y una cucaracha enorme en el pasillo. La zona de planchado en mitad del pasillo y la tabla de planchar y la plancha estaban oxidadas y eran imposibles de utilizar. Las sábanas tenían muchísimas manchas, estaban limpias pero creo que es hora de renovarlas, da una sensación lamentable. La habitación estaba llena de humedades por el techo. Una pena pq claramente se ve que está todo dejado y a falta de mantenimiento.

2026-10-13 • via Nuitee
F
fabien • solo_traveller • fr
3
Pros:

- Gentillesse du personnel
- Emplacement avec le marché en bas de l' hôtel
- Petit déjeuner correct

Cons:

- Chambre très salle hormis le linge de lit qui était propre
- installation vetuste
- Pas d'insonorisation
- Pas de fenêtre dans la chambre
- Rapport qualité-prix

2026-10-10 • via Nuitee
Z
Zarina • couple • my
5
2026-10-08 • via Nuitee
R
Ravin Trapshah • extended_group • my
7
2026-10-08 • via Nuitee
A
Aiman • solo_traveller • my
9
Pros:

The location is really near to KB town

2026-10-08 • via Nuitee
J
Jamdil • solo_traveller • my
9
Pros:

Ada uptown pada sebelah mana...senang nak cari makan dah shopping

Cons:

Sayang..x dapat bilik yang menghadap ke arah uptown..x dpt nak tgk orang window shopping..

2026-10-07 • via Nuitee
S
SONIA • couple • es
5
Hotel de paso
Pros:

Bien situado al tener un mercado de comida en la puerta

Cons:

Que estaba bastante viejo el baño, que tenía moqueta en la habitación y que al irnos tuvimos que esperar 15 minutos para que nos devolvieran la fianza porque estaban rezando

2026-09-18 • via Nuitee
C
Christoph • solo_traveller • de
8
Es gibt wenig bekannte Alternativen
Pros:

Wenn man unbedingt nach Kota Bharu fahren möchte, denn diese Stadt ist vollkommen reizlos, dann ist das Hotel eine gute Anlaufstelle.
Der Nachtmarkt vor der Haustüre ist nicht laut und leider auch sehr klein, aber man findet immer was preiswertes und leckeres zu essen. Der Basar ist mini und zum Strand Malawi ist man eine Stunde unterwegs.

Cons:

Mein Zimmer und die anderen Zimmer sicherlich auch, sind sehr primitiv.
Es ist alles da, es funktioniert auch alles, aber Luxus ist anders

2026-09-17 • via Nuitee
N
Nordin • couple • my
10
2026-09-15 • via Nuitee
Z
zulkepli • solo_traveller • my
9
Pros:

Conveniance location

Cons:

N/A

2026-09-12 • via Nuitee
T
Tuan Robiatul Adawiyah • solo_traveller • my
10
Pros:

Good staff and easy to eat for dinner

2026-09-10 • via Nuitee
A
Abdul Aziz • solo_traveller • bn
8
Pros:

Clean, quiet, ambience.

Cons:

None.

2026-09-10 • via Nuitee
T
Tuan Robiatul Adawiyah • solo_traveller • my
9
Pros:

Easy to eat

2026-09-10 • via Nuitee
A
Arshad • family_with_children • my
8
2026-09-10 • via Nuitee
A
Azriah • solo_traveller • my
10
Hotel strategik sangat. Dekat tempat makan dan bilik yang bersih dan selesa.
Pros:

Pasar malam dataran Bandaraya hadapan pintu hotel setiap malam memang mudah untuk cari makan.

Cons:

Tiada semua berpuashati

2026-09-09 • via Nuitee
N
Normeza • solo_traveller • my
8
2026-09-07 • via Nuitee
N
Nur Asyikin • family_with_children • my
10
Pros:

Hotel bersih , makanan breakfast sgt2 sedap , kemudahan lengkap ..suka sbb ada coway .. Staff semua friendly dan suka senyum .. dari jb ke sni mcm tk cukup 1 hari ..best sgt .. mlm2 senang nk cari makan sbb dpn hotel ada pasar mlm 🤭

Cons:

Parking kne bayar 😅 tp takpe hotel best sgt ..

2026-09-06 • via Nuitee
H
hanim • solo_traveller • my
10
Pros:

Lokasi yang strategik, bilik luas

Cons:

Parking terhad dan berbayar.

2026-09-06 • via Nuitee