Aloft by Marriott Kuala Lumpur Sentral

Hotels
•
Aloft
8.7 (6392 reviews)
No 5, Jalan Stesen Sentral, Kuala Lumpur Sentral , Kuala Lumpur , MY

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central location (KL Sentral connection)
Very friendly and helpful staff
Spacious, comfortable rooms
Excellent and varied breakfast
Rooftop pool (clean, open late)
Connected to shopping mall and transport links
Cons:
Some guests feel price is high / not fully worth it
Shower pressure/temperature issues reported
Bathroom layout/door inconvenience (cannot close both simultaneously)
Limited free-to-air TV channel choices
Occasional noise (reported as somewhat noisy)
Mall shops/restaurants close relatively early

Categories

Cleanliness
8.4
Rooms and public areas are reported as clean (rooms described as big and clean, pool noted as clean); a few guests queried bolster cleanliness and one noted minor bathroom/door issues.
Service
8.9
Staff are repeatedly described as very friendly, helpful and accommodating (early room access, attentive service), which supports a strong service score.
Location
9.2
Excellent location directly connected to KL Sentral and a shopping mall; ideal for airport transfers and city access, frequently praised by guests.
Room Quality
9
Rooms are described as spacious, comfortable and well laid-out; generally positive room comfort and size comments from multiple guests.
Amenities
9
Rooftop pool (open late) and mall connectivity are highlighted as strong amenities; pool described as clean and a family-friendly feature.
Value for Money
7.5
Mixed feedback on price: some guests feel the hotel is not fully worth the price or that rates are high, which lowers the value score.
Food and Beverage
9
Breakfast/buffet is repeatedly described as excellent, varied and enjoyable—one of the hotel's standout features in guest comments.
Overall Experience
8.6
Generally positive overall experience with strong location, service, rooms and breakfast; minor negatives (price, occasional noise, TV choices, shower issues) temper a perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:16

Property Description

Convenient Location: Connected to Kuala Lumpur Sentral Station via a link bridge.
Modern Accommodation: Stylish rooms with city views, flat-screen TVs, and minibars.
Fantastic Amenities: Gym, 4 dining options, outdoor pool, and bars serving cocktails and wines.

To book your stay at Aloft Kuala Lumpur Sentral for a convenient and modern experience, contact us now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.7
Based on 6392 reviews
Cleanliness: 8.4
Service: 8.9
Location: 9.2
Room Quality: 9
Amenities: 9
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 8.6
H
Hannah Siew Lay • solo_traveller • sg
7
Cons:

The booking should include breakfast as the price is quite steep.
To improve the room lightings and power point at bedside should be placed higher.
The telephone at the disabled room should be at accessible location and given clear instruction on how to use the telephone.

2026-09-20 • via Nuitee
H
Hannah Siew Lay • solo_traveller • sg
7
Pros:

Hotel location

Cons:

The booking should include breakfast as the price is quite steep.
To improve the room lightings and power point at bedside should be placed higher.
The telephone at the disabled room should be at accessible location and given clear instruction on how to use the telephone.

2026-09-20 • via Nuitee
K
Kamil • extended_group • pl
9
Super 👍
Pros:

Super lokalizacja przy samej stacji KL Sentral. Bardzo dobre i urozmaicone śniadania. Przemiły personel. Po wymeldowaniu można zostawić w hotelu walizki i odebrać po zwiedzeniu miasta.

2026-09-19 • via Nuitee
N
Natalie • family_with_children • au
7
2026-09-18 • via Nuitee
T
TanWa • solo_traveller • us
9
2026-09-18 • via Nuitee
Y
YOUZHEN • solo_traveller • tw
9
Pros:

早餐豐富

Cons:

聽得到MRT行駛聲

2026-09-17 • via Nuitee
L
Linda • solo_traveller • au
10
Pros:

Everything was great
No complaints .

2026-09-17 • via Nuitee
M
Muthukumaran • couple • sg
10
2026-09-17 • via Nuitee
H
Haruka • couple • jp
7
出張にはよさそう
Pros:

駅直結のロケーション．清潔さ．豊富な朝食．

Cons:

駅のNuセントラルから直結だが行き方は聞かないと自分ではたどり着けないレベル．部屋はスタイリッシュだが機能面ではやや使いづらい．

2026-09-16 • via Nuitee
A
AZLINA • couple • my
8
Cons:

Express check out is good but i didnt reveived my bill through emel

2026-09-16 • via Nuitee
L
Lucerne • solo_traveller • hk
6
Hotel with Lots of food and shopping nearby
Pros:

Inside Sentral mall, have lots of restaurants and shops. Room a bit dark.

Cons:

Room is very basic.

2026-09-15 • via Nuitee
H
Husaimah • couple • gb
10
Stay was smooth due to thoughtful attention by duty manager Mr.Iz.
Pros:

Location

2026-09-15 • via Nuitee
S
Shiama • family_with_children • it
10
A lofty experience
Pros:

The rooms, the friendliness & helpfulness of staff, the LOCATION!, the breakfast

Cons:

Nothing really - which I had more time to use the pool. Our stay was too short

2026-09-15 • via Nuitee
N
Nicola • solo_traveller • it
9
2026-09-15 • via Nuitee
B
Bor • family_with_children • si
10
Highly recommened
Pros:

The best hotel breakfast we've had in years, with an incredible variety of options. Nice room with a great view. Rooftop pool with a fantastic view. Extremely friendly staff. Excellent location next to the main train station, with a direct connection to the airport terminal. Highly recommended.

Cons:

The air conditioning in the dining room was running at full blast.

2026-09-15 • via Nuitee
Y
YOUZHEN • solo_traveller • tw
8
Pros:

早餐豐富

Cons:

MRT行駛聲音大

2026-09-15 • via Nuitee
I
Ilham • family_with_children • be
7
2026-09-15 • via Nuitee
D
Daniel • solo_traveller • es
10
Recomendable
Pros:

Ubicación, limpieza , amabilidad

Cons:

Nada

2026-09-14 • via Nuitee
I
Issarah • couple • my
10
2026-09-14 • via Nuitee
J
Jun Sing • solo_traveller • my
10
Great stay, will be back
Pros:

Great location, clean with all necessities and friendly staff

Cons:

None

2026-09-13 • via Nuitee