Holiday Inn Roswell by IHG

Hotels
Holiday Inn Hotels & Resorts
8.6 (402 reviews)
3620 North Main Street , Roswell , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious
Great breakfast
Cons:
Uncomfortable beds
Closed pool
Limited breakfast options

Categories

Cleanliness
8.31
Mixed feedback on cleanliness with mentions of cleanliness but also issues with room comfort.
Service
9.28
Consistently positive feedback on staff friendliness and helpfulness.
Location
8.82
Good location mentioned, easily accessible with nearby amenities.
Room Quality
8.27
Issues with bed comfort and maintenance, though generally spacious.
Amenities
8.8
Amenities like pool and breakfast received positive remarks.
Value for Money
8.26
Mixed views on value due to some dissatisfaction with the breakfast cost.
Food and Beverage
8.31
Breakfast quality was praised, but issues with warmth and selection were noted.
Overall Experience
8.78
Generally positive experiences with noted issues that impacted the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:56

Property Description

Convenient Location

Located just 3 miles from the International UFO Museum and Research Center, Holiday Inn Roswell offers easy access to local attractions such as the town center, golf course, and wildlife refuge.

Modern Amenities

Enjoy a comfortable stay in our air-conditioned guest rooms equipped with free Wi-Fi, flat-screen cable TV, and convenient appliances like a microwave, refrigerator, and coffee maker.

Relax and Unwind

Take advantage of our indoor pool, fitness center, and on-site restaurant during your stay. With free guest parking and a 24-hour reception, we ensure a hassle-free experience for all our guests.

Plan your stay at Holiday Inn Roswell for a perfect blend of convenience and comfort.

Important information:

Please note that the pool will be closed from 26 February 2017 until 3 March 2017.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 402 reviews
Cleanliness: 8.31
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.78
A
Aaron family_with_children us
10
2026-08-10 via Nuitee
2
2RunningWild Friends getaway United States
8
Comfortable and convenient
Pros:

The staff here were very helpful and accommodating. The bar was handy for a nightcap without having to leave the hotel. Beds are comfortable and the room was clean. Pet friendly is the reason we chose this hotel. I thought the pet fee was too high. It was the highest we have paid at any of the IHG brand hotels, more than double of the 2nd highest pet fee. Hopefully they change this. Laundry facilities are a plus.

2026-07-26 via Tripadvisor
R
Ricardo solo_traveller us
10
2026-07-25 via Nuitee
B
Berenice M couple us
10
Good breakfast!
Pros:

It was clean and comfortable! The room was what we asked for, a walk in shower! But the hot tub had way too much closeness and it burned our eyes! It also tarnished our silver rings!

2026-07-13 via Nuitee
B
brandonsH1191FS Family
4
Rude morning clerks, smelly fridge.
Pros:

The night clerk, Devon was great! He got us checked in quickly and suggested some things to do while in the area. Once we got into our room is where things started going downhill. The air conditioner barely worked. The refrigerator didn't work and smelled really bad. In the morning the front desk clerks were rude and seemed like they did not want to be interrupted. They were rude to both my wife and myself. When we asked about breakfast they gave very little information and we never did find out how or where to pay for it. It really seemed like us being there was an inconvenience to them.

2026-07-07 via Tripadvisor
J
james couple us
7
Pros:

Good location

Cons:

Handicap accessible room, plugs in bathroom not within reaching distance from a wheelchair

2026-07-05 via Nuitee
A
Aguirre solo_traveller us
10
Pros:

Everything it was amazing loved everything

Cons:

I didn't like that the bar and restaurant we're closed on mondays but other than that , I have nothing bad to say

2026-06-24 via Nuitee
J
Jerome couple us
10
Nice place, clean, convenient location for space dwellers.
Pros:

Convenient location

Cons:

No negative remarks

2026-06-21 via Nuitee
K
KC82016 Family Hobbs, New Mexico
2
Won’t stay here again.
Pros:

We typically stay at this Holiday Inn because it has a lounge/bar on site. The bar was closed due to insufficient staffing. No late check out, due to insufficient staffing. No USB ports in the rooms. Sounds like insufficient management to me.

2026-06-16 via Tripadvisor
I
Irene couple us
8
2026-06-15 via Nuitee
S
Sali_Bloo Family Saint Louis, Missouri
8
Clean and comfortable
Pros:

Clean, comfortable hotel. We had our small dog with us, and he was welcome with a modest $35 pet fee. Bed and pillows were very comfortable and I slept soundly, nice hot shower with good water pressure, no complaints. Staff were very friendly, professional, and welcoming. I would stay here again!

2026-06-02 via Tripadvisor
S
Shirley solo_traveller us
6
2026-05-29 via Nuitee
W
WILLIAMS family_with_children us
9
2026-05-11 via Nuitee
J
johndJ6929DL Family
10
Stay here. Safe and secure.
Pros:

Fast check-in. Friendly staff. Fast clean restaurant service. I'd stay here again. Gas, food, stores all nearby.

2026-05-05 via Tripadvisor
S
Shantee couple us
7
2026-04-30 via Nuitee
R
Ray solo_traveller us
9
2026-04-25 via Nuitee
D
Deborah solo_traveller us
7
Pros:

breakfast and location

Cons:

Water issue - turned off for short period

2026-04-22 via Nuitee
J
Jay solo_traveller us
9
Comfortable, clean, great price!
Pros:

NA Comfy room - great heated pool great rate

Cons:

Food service bar not up and running No staff

2026-04-20 via Nuitee
E
Ethan couple us
10
Our visit in Roswell
Pros:

We like this hotel due to its proximity to these certain touristy spots that we came to the town for.

Cons:

None

2026-04-13 via Nuitee
D
Dennis couple us
10
Would absolutely stay there again. Great location, hotel was well taken care of. Nancy the bartender was fantastic. Love
2026-04-07 via Nuitee