Baymont by Wyndham Ridgeland I-95

Hotels
Baymont Inn & Suites
6 (450 reviews)
511 James L Taylor , Ridgeland , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location / convenient / easy off the highway
Friendly staff (many mentions)
Pool available
Pet friendly
Some stays reported clean rooms and great service
Breakfast satisfactory for some guests
Affordable / good price
Cons:
Severe cleanliness issues: roaches, German cockroaches, bed bugs, filthy under bed, mildew
Room maintenance problems: peeling paint, mold, missing handles, missing security latch
Carpet worn and needs replacement
No hot water reported sometimes
No coffee available / limited F&B
Hidden 'key fee' on bill
Rude or unaccommodating employees reported in some stays
No luggage trolleys / limited amenities
No refund / poor customer service in at least one incident
Noisy or uncomfortable beds

Categories

Cleanliness
2
Multiple reviews describe filthy rooms: roaches, German cockroaches, bed bugs, dirty under-bed, mildew smell, water on floors — consistently poor cleanliness and housekeeping.
Service
9
Mixed reports but several reviews specifically call out very friendly and helpful staff; however a few cite rude or unaccommodating employees. Overall service sentiment leans positive across many stays.
Location
9.5
Location and convenience are repeatedly mentioned as a strong positive (easy off the highway, convenient, good location for stops).
Room Quality
3
Frequent maintenance and room quality issues: peeling paint, mold in sink/tub areas, missing handles and latches, noisy/uncomfortable beds, carpet needing replacement, evidence of pests.
Amenities
6.5
Amenities are mixed: pool is a positive, but guests report no coffee, no luggage trolleys, no soap dishes, occasional no hot water — inconsistent amenities experience.
Value for Money
7.5
Many guests choose this property for price and some mention good rates; however complaints about a hidden 'key fee' and poor conditions temper perceived value.
Food and Beverage
5.5
Lightly mentioned: breakfast noted as 'fine' by some, but others report no available coffee and minimal F&B offerings — overall neutral to slightly below average.
Overall Experience
5
Overall mixed experiences: several guests had excellent, smooth stays, but numerous reports of severe cleanliness, pest, and maintenance problems plus occasional poor service lead to a generally below-average overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:52

Property Description

Convenient Location in Lowcountry
Situated in the heart of South Carolina's Lowcountry, Baymont Inn and Suites Ridgeland is the ideal travel stop surrounded by rich history and educational institutions.

Comfortable Accommodations and Amenities
All guest rooms feature modern amenities like curved shower rods, pillow-top mattresses, and cable TV. Enjoy the convenience of microwaves and refrigerators in select rooms. Hotel perks include a deluxe continental breakfast, high-speed Internet, and a relaxing outdoor pool and hot tub.

Perfect for Business and Leisure
Business travelers will appreciate the free business center and access to copy/fax services. Leisure guests can explore nearby vacation spots like Hilton Head Island and Savannah. Outdoor enthusiasts will love the variety of recreational activities available in the Lowcountry region.

Book your stay at Baymont Inn and Suites Ridgeland for a memorable experience in South Carolina's charming Ridgeland.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6
Based on 450 reviews
Cleanliness: 2
Service: 9
Location: 9.5
Room Quality: 3
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 5.5
Overall Experience: 5
J
jackson couple us
10
Pros:

everything was good

2026-09-05 via Nuitee
M
Morgan extended_group us
4
Uncomfortable
Pros:

Pool

Cons:

Uncomfortable bed, noisy a/c, older motel, everything was locked had to find someone to open things, felt unsafe, not a good area

2026-08-27 via Nuitee
E
Evans couple us
10
2026-08-13 via Nuitee
D
DeacAustin solo_traveller us
9
Nice Hotel
Pros:

I liked the location.

Cons:

I didn't like the carpet in my room. It needs to be replaced.

2026-08-03 via Nuitee
A
Amanda solo_traveller us
1
Do not recommend it at all.
Pros:

The pool

Cons:

The room was nasty and hadn't been thoroughly cleaned ever, had bed bugs, the bathroom fan and light didn't work. The employees were extremely rude and not accommodating at all. I have a service dog, they didn't know the legalities and attempted to make me take her to my room while I was in the pool. She is permitted on the deck but not in the pool and I am very aware. The employees were snarky and it made me upset I spent my money there.

2026-08-02 via Nuitee
A
Ann solo_traveller us
8
2026-07-19 via Nuitee
D
Danny solo_traveller us
4
The room had water in it on the floors, and it smelt like mildew
Pros:

The convenience

2026-07-19 via Nuitee
M
Michael couple us
3
The location was the other plus about the hotel. The room was less than adequate.
Pros:

The location

Cons:

There was evidence peeling paint and mold over the sink and tub. The third drawer was inaccessible because the handle was missing. The security latch on the front door was missing. See photos.

2026-07-14 via Nuitee
D
David solo_traveller us
1
Stayed less than an hour this hotel was beyond disgraceful
Pros:

NOthing

Cons:

Roaches and Lizards in the first room, moved to another just roaches in that one.

I checked out immediately and the facility refused to refund me.

Very BAD customer service

2026-07-13 via Nuitee
C
Cesar solo_traveller us
10
Highly recommended for a weeeked vacation!
Pros:

Everything was smooth!

Cons:

Nothing eveything was pretty amazing!

2026-07-05 via Nuitee
C
Christine couple us
2
Not a good night sleep
Pros:

Easy off the highway

Cons:

The bed was horrible. It made a racket with every slight movement. It was also very uncomfortable.

2026-06-28 via Nuitee
A
Adams solo_traveller us
1
Pros:

Ease of access from the highway.

Cons:

Initial room unacceptable, unable to locate staff for over 5 minutes. Dirty, stinky room, German cockroaches, missing and deteriorating baseboards.

2026-06-26 via Nuitee
D
Daysha couple us
6
2026-06-02 via Nuitee
J
jamesmI4309QX Family
2
Hidden Key Fee = 1 Star Review
Pros:

Look, anyone who stays here is doing it because of the price. I knew that going in, so I wasn't surprised to see a molding falling off the wall or a dirty floor. What I was surprised to see was a "KEY FEE" on my bill. Never in all my years of travel have I encountered such a fee, even when hotels were still using real metal keys. When I checked out at the front desk (and returned my key), I asked about the charge. I could tell the receptionist answered that question often and claimed she didn't know what the fee was for and it appears on everyone's bill.

I know exactly why it appears on everyone's bill- because the property owner views it as a free cash grab, to the tune of $15,000 to $30,000 per year or more, depending on property size and occupancy. If it was a legitimate charge, why wouldn't they bake it into the room rate? Because they know it might make them uncompetitive in the area and cost them bookings. The only recourse we have as consumers is to leave them one-star reviews until they discontinue such practices. I guarantee you, every property owner would gladly pay whatever they charge for the "KEY FEE" to avoid one star reviews from guests.

2026-05-26 via Tripadvisor
C
Claudia couple us
8
2026-05-25 via Nuitee
D
Driver couple us
10
2026-05-13 via Nuitee
D
Driver couple us
9
2026-05-13 via Nuitee
D
Denise couple us
8
2026-04-25 via Nuitee
L
Larry solo_traveller us
10
2026-04-21 via Nuitee
M
Merry couple us
4
Pros:

Breakfast and location were fine. Lots of things were not.

Cons:

Cleanliness. Under bed was filthy.
No hot water
No soap dishes
No available coffee
We specifically asked for a room with access only from an interior hallway. Both the Booking and front desk representative did not understand. There is no interior access.
There were no trolles to help with luggage etc.
Previous stay at a Baymont hotel was excellent. This definitely was not.

2026-04-13 via Nuitee