Llanerch Vineyard Hotel

Hotels
9.5 (184 reviews)
Llanerch Vineyard, Hensol , Hensol , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Spacious rooms
Cons:
Cleanliness issues
Breakfast variety
Value for money concerns

Categories

Cleanliness
8.89
Some reviews indicated cleanliness issues with dirty sinks and bathroom smells.
Service
9.86
Consistently positive feedback regarding friendly and helpful staff across reviews.
Location
9.9
Good location noted with beautiful views and proximity to attractions.
Room Quality
9.85
Rooms were spacious and comfortable, with great views mentioned positively.
Amenities
9.38
Good restaurant and facilities, though breakfast received some criticism.
Value for Money
8.84
Some feedback indicated the price seemed high for the amenities offered.
Food and Beverage
9.39
Restaurant food was praised, but breakfast was seen as lacking variety.
Overall Experience
9.86
Overall positive experiences with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 15:44

Property Description

Outdoor Dining and Bar
Indulge in exquisite dining under the stars at our restaurant with outdoor seating, and unwind with a refreshing drink at the on-site bar.

Comfortable Rooms with Modern Amenities
Relax in our well-equipped rooms featuring flat-screen TVs, refrigerators, and cozy lounge areas with electric kettles. Pamper yourself in the private bathroom with complimentary toiletries.

Tranquil Surroundings and Recreational Activities
Immerse yourself in nature with woodland walks and hiking trails surrounding the hotel. Enjoy the spacious garden, terrace, and shared lounge for moments of relaxation.

Experience the perfect blend of comfort and nature at Llanerch Vineyard. Book now for an unforgettable stay!

Important information:

The restaurant is open seven days a week.

Please inform Llanerch Vineyard in advance if you are traveling with children. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Please note a different policy will apply when booking more than 4 rooms
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £10 per person per night when using an available cot.
    Children up to and including 12 years old stay for £20 per person per night when using an existing bed.
    Children up to and including 15 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 184 reviews
Cleanliness: 8.89
Service: 9.86
Location: 9.9
Room Quality: 9.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.86
E
Elisabeth solo_traveller gb
10
A really lovely stay.
Pros:

Lovely location, nice and quiet yet close enough to drive to Cardiff.

Cons:

Nothing

2026-06-25 via Nuitee
K
Kaye couple gb
10
2026-06-16 via Nuitee
L
Luke solo_traveller gb
1
I would never stay here again
Pros:

Good location near my customer and parking

Cons:

I recently stayed at this hotel and had a very poor experience with both the room and the way my complaint was handled. I was placed in a room where the WiFi did not work. I informed reception politely and was told everything was fine on their end. The only solution offered was a paid upgrade to another room. I declined and told the female receptionist that was not acceptable as the room I booked was advertised and sold with WiFi included. The receptionist then left to the back room saying she could not handle it. A male colleague came out a few minutes later and loudly stated that she was crying, which left me feeling uncomfortable and slightly intimidated.
I suggested he come to the room and that if he could get the WiFi working I would happy to stay. He could not, and 10 minutes later I was moved to a different room.
The interaction left me so anxious that I avoided the restaurant for dinner and did not have breakfast there either.
At check out I asked for a manager to call me to discuss what happened. No call came. I texted the property the next morning asking again for a manager to call me. Still no response. I could not email as I was driving between appointments.
The lack of follow up and the arrogance of management not calling me back has forced me to revise my rating down from a 6 to a 4.
Selling a room with WiFi and refusing to resolve it without an extra charge, then ignoring repeated requests to discuss the issue, is not acceptable.
I wouldn’t normally mention little things, but because of what happened I am, there was a pubic hair in my bath, the kettle was dirty and their extra large double beds are 2 x single beds with a very thin zip cover (this kind of bed is great for a couple NOT for a single traveller, its like sleeping in a single bed).

2026-06-14 via Nuitee
E
Elena couple gb
10
Fabulous
Pros:

Very cool

Cons:

Nothing

2026-06-12 via Nuitee
H
Helen solo_traveller gb
8
2026-06-06 via Nuitee
G
Gary solo_traveller gb
10
Excellent. Would definitely book again
Pros:

Great location and rural setting

Cons:

I liked everything but thought breakfast was a bit pricy

2026-05-28 via Nuitee
H
Helen couple gb
10
2026-05-27 via Nuitee
M
Mark solo_traveller gb
9
2026-05-26 via Nuitee
K
Krishnakumar extended_group in
9
2026-05-26 via Nuitee
M
Mark couple gb
9
2026-05-25 via Nuitee
S
simon couple gb
8
Pricey but very good (if you include dinner)
Pros:

food & wine very good

2026-05-24 via Nuitee
A
Adrian couple gb
9
Excellent quality hotel, great evening meal but breakfast experience was a let down.
Pros:

Evening meal was excellent

Cons:

Breakfast was disappointing, not value for money, fruit options very limited, long queue for coffee machine, eggs freshly cooked but other hot items weren’t. Would have expected all the breakfast options including tea & coffee to be prepared / cooked fresh and table served rather than squeezed into a small buffet area. Some food items had run out and had ask waitress to restock buffet.

2026-05-24 via Nuitee
D
Deryth solo_traveller gb
9
2026-05-20 via Nuitee
S
Stephanie solo_traveller gb
6
Pros:

The properly was great.

Cons:

Unfortunately I was no able to shower as it flooded, I was offered no compensation for this

2026-05-12 via Nuitee
R
Robert couple gb
9
Pros:

Location and breakfast great

2026-05-08 via Nuitee
K
Kyeonglan solo_traveller kr
10
Pros:

Good

2026-05-01 via Nuitee
J
joanna couple gb
10
2026-04-12 via Nuitee
S
Simon couple gb
8
Good alround exsperience
Pros:

Good facilities and location

Cons:

Room sparely furnished not homely or welcoming

2026-04-10 via Nuitee
R
Rachel couple gb
10
Incredible
Pros:

Everything was perfect, the location was serene but beautiful, the venue was of an extremely high standard, food was the nicest we've tasted and customer service of staff was second to none ans couldn't do enough for you, will definitely be returning!

Cons:

Nothing, we regret only staying for 1 night!

2026-04-09 via Nuitee
H
Helen couple gb
10
2026-04-07 via Nuitee