Grand Hotel Haikou - Managed by Accor

Hotels
•
Accor
9.1 (61 reviews)
No.256 Binhai Road, Xiuying District , Haikou , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Cons:
Limited English instructions
Mediocre WiFi

Categories

Cleanliness
8.06
Mentioned a musty smell due to carpeting in one review.
Service
10
Staff is friendly and helpful; praised in multiple reviews.
Location
9.53
Described as excellent, with good access to parks and local attractions.
Room Quality
8.57
Rooms noted as outdated in one review but generally okay in others.
Amenities
8.52
Good amenities like thermal springs and a pool but mixed reviews on functionality.
Value for Money
9.05
Standard quality for this hotel tier.
Food and Beverage
9.51
Breakfast highly rated, with good variety noted.
Overall Experience
9.56
Overall positive experience for relaxation and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:19

Property Description

Luxurious Accommodation with Sea Views

Experience beach-side living at Grand Hotel Haikou（Soon to be Fairmont Haikou）, offering luxurious accommodation with stunning sea views. Enjoy free WiFi, indoor pool, and hot spring bath, all set within tropical gardens.

Relaxation and Recreation

Unwind at the spa, sauna, or fitness centre, or have fun with table tennis on-site. Explore the city with a rented car, then return for a relaxing soak in the rain showers or separate bathtub with an LCD TV.

Culinary Delights and Convenience

Indulge in Cantonese and Hainanese cuisine at Yue Palace and Cafe 1907. With free parking, room service, and self-service laundry, every convenience is at your fingertips at Grand Hotel Haikou. Book now for a memorable stay!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please be note that for bookings during Spring Festival, Grand Hotel Haikou（Soon to be Fairmont Haikou), Haikou requires prepayment to secure the booking. For domestic guests, hotel will contact you for prepayment by bank transfer. If guest do not pay by deadline, the property reserves the right to cancel the bookings.

Buffet Breakfast:
- Children are 6 years old or younger : free
- Children between 6 and 12 years old : half price
- Children above 12 years old : full price as adultsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for CNY 90 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 61 reviews
Cleanliness: 8.06
Service: 10
Location: 9.53
Room Quality: 8.57
Amenities: 8.52
Value for Money: 9.05
Food and Beverage: 9.51
Overall Experience: 9.56
C
Cserháti-Czene • family_with_children • hu
9
2026-01-08 • via Nuitee
I
Irina • couple • ru
10
Pros:

Завтрак отличный, в номере все есть, прекрасная территория, термальные источники в плюс, расположение отличное, рядом можно пройтись по парку до ТЦ, где вечером отведать китайскую кухню на разный кошелек. Так же недалеко ТЦ с бредовыми магазинами, на такси за 10 юаней, 5 минут езды. Это не центр города, брали для отдыха

Cons:

-

2025-11-25 • via Nuitee
G
Gloria • family_with_children • fr
8
Un hôtel surtout pour les conférenciers chinois
Pros:

L’accueil, la piscine

Cons:

Aucune instruction disponible en anglais pour savoir comment fonctionnent les équipements (accès piscines, room service, restaurants). Wifi très mauvais alors que nous avons un compte ALL Accor. Seules les parties communes sont neuves, les chambres sont vieillottes.

2025-11-23 • via Nuitee
A
Aleks • couple • ru
9
Теплые бассейны что надо при температуре воздуха +24
Pros:

Расположение территория все круто

Cons:

Запах сырости из-за ковролина

2025-10-22 • via Nuitee
A
Aleks • couple • ru
10
2025-10-22 • via Nuitee
A
Agil • solo_traveller • az
10
2025-10-14 • via Nuitee
J
Jeng Wave • partner
10
Pros:

The hotel very nice and service very good

2025-09-22 • via Nuitee
D
Daniel • solo_traveller • hu
10
Pros:

Fabulous staff, great service! Secluded area, no better place for calm, uninterrupted relaxation!

2025-09-08 • via Nuitee
K
Kobus • family_with_children • cn
5
Pros:

Friendly staff

Cons:

Hotel added fees that was not in my original amount. Beach photo is wrong in booking area. No service at pool area, no shops nearby. AC in room was mediocre.

2025-09-07 • via Nuitee
E
Elena • couple • ru
10
Pros:

Замечательный отель. Прекрасный завтрак. Персонал готов решить любой вопрос.

2025-07-26 • via Nuitee
H
Hu • family with young children • nz
10
Exceptional
Pros:

Room is spacious. Close to the beach. Hot water pool is good. Breakfast has a lot of variety. Very good value for money.

Cons:

Too far away from town center. It is rather isolated. Good place to go if you want to stay within the resort. However the Didi is dirt cheap which makes up for it.

2025-06-19 • via Nuitee
P
Philip • young couple • au
10
Exceptional
Pros:

Cleanliness and spaciousness
Friendly staff
Lovely swimming pools

Cons:

Nil

2025-05-14 • via Nuitee
K
Kurt • family with young children • us
10
I wish my stay was longer
Pros:

Everything else is fabulous but most importantly, the Chinese hospitality and excellent customer service thats truly unmatched. Something you can never experience in the US.

Cons:

1 week stay was not enough.

2024-06-13 • via Nuitee
A
Anastasija • review category business travellers • lv
10
Exceptional
Pros:

Big, nice room, good staff and delicious European breakfast available

Cons:

All was perfect

2023-11-06 • via Nuitee
Z
Zhengjie
10
标准的老派星级酒店
Pros:

整体来说还是很不错的

2022-04-24 • via Nuitee
E
eizo
6
设备很旧服务也差
Pros:

虽然是五星级酒店，但是这边餐厅的经理（穿黑色上衣和黑色短裙的）服务态度超级不好，这次的体验感超级不舒服。

2022-01-04 • via Nuitee
E
eizo
8
設備が古い
Pros:

設備はとても古い。テレビはとても小さく古いタイプ。周辺の環境も悪く食事に行くのも大変困る場所。清掃係の王小丽さんはすごく丁寧に清掃してくれた事が救い。

2022-01-03 • via Nuitee
L
Leah
10
Very nice hotel with sea views
Pros:

The hotel is very nice and the staff very friendly and helpful. The location is a bit out of the way but otherwise we enjoyed our stay.

2020-07-12 • via Nuitee
Z
ZHAI
10
好酒店
Pros:

很好的住宿体验

2020-05-28 • via Nuitee
H
HUAHSUN
10
太棒了
Pros:

很棒

2019-11-23 • via Nuitee