The Westin Panama

Hotels
•
Westin
9.2 (240 reviews)
Avenida la Rotonda Costa del Este , Panama City , pa

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Delicious breakfast
Cons:
Expensive breakfast
Pool access fee

Categories

Cleanliness
9.38
Rooms clean, bed comfortable.
Service
9.85
The staff is incredibly friendly and attentive, especially Franklin.
Location
9.39
The area around the hotel seemed safe.
Room Quality
9.34
Rooms were comfortable and spacious.
Amenities
8.37
Good amenities but pool and hot tub access is a concern.
Value for Money
8.33
Breakfast is a bit costly for what is offered.
Food and Beverage
9.38
Breakfast buffet is delicious with changing Panamanian specialties.
Overall Experience
9.55
Overall a fantastic stay with excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:42

Property Description

Luxurious Accommodations

The Westin Panama offers modern-style rooms and suites with city views, flat-screen cable TV, and comfortable amenities like coffee makers and safes. The suites go above and beyond with additional features such as minibars, sofas, and spacious seating areas, providing guests with a truly luxurious stay.

Dining and Relaxation

Indulge in international cuisine at the hotel's restaurant, grab a coffee at the on-site cafe, or enjoy the convenience of room service. For relaxation, guests can take advantage of the roof-top garden with a sun terrace and swimming pool, as well as spa treatments and a well-equipped gym.

Convenient Location and Services

Located just minutes away from Old Panama City and a short drive from shopping centers, The Westin Panama offers easy access to both leisure and business destinations. With laundry service, meeting facilities, and proximity to airports and beaches, this hotel ensures a convenient and comfortable stay for all guests.

Ready to experience luxury and convenience at The Westin Panama? Book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 240 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 9.38
Overall Experience: 9.55
M
Mariana • solo_traveller • us
8
2026-03-07 • via Nuitee
1
17aliciat • Business
6
Conveniently located, great staff but rooms need so upkeep.
Pros:

The overall experience was a good one. The hotel is conveniently located in Panama City within walking distance or a short Uber to restaurants, business meetings, cafes, supermarkets, etc. The staff were really quite amazing and helpful. The onsite restaurant breakfast options were extensive. The only negatives were with my room itself. 1) There's a 3-pane landscape-oriented window but the middle pane was completely obsured with condensation and possibly mold and so I did not have a clear view out my window. 2) The mini fridge door was not hung properly and did not close properly. 3) There's a section where the tiled entry way meets the carpeted 'bedroom' area and the intersection of the two is quite sharp. Walking towards the tiled area one time and hit my toes against the somewhat exposed tile but luckily I did not get cut but it hurt a lot. So ambience wise in terms of the room, there left a lot to be desired but overall it was a convenient, good experience with friendly staff and public areas of the hotel nicely decorated.

2026-02-16 • via Tripadvisor
2
296mauricioc • Business
10
Amazing hotel, Great personnel
Pros:

Franklin assissted in the preparation of the room and explained in detail personally what i would like and should visit, 10/10 recommend

2026-02-04 • via Tripadvisor
N
niklas_008 • Business • Innsbruck, Tirol, Austrian Alps
10
Great Hotel
Pros:

Great Hotel, Franklin was super helpful! I really appreciate the rooftop pool and the overall service provided. Will come again!

2026-01-31 • via Tripadvisor
D
Derrick1230 • Family • Hong Kong
8
Very friendly staff
Pros:

Loved the staff here… like to thank both Carlos and Franklin… super helpful and always greeted us… the hotel is clean, quiet and the bedding was great… the towels I thought were like sand paper and the roof top pool was small… the hotel had no musty smell..,it was a good place to stay!!!

2026-01-27 • via Tripadvisor
P
Philippe • couple • pa
2
Pros:

Hotel looks nice with a cozy bar. The suite was clean and came with a lot of space

Cons:

Our 8th-floor suite was directly above the building's external A/C units, which were extremely noisy and disruptive. Traffic noise from the street was also noticeable despite the height. We were kindly moved to a 15th-floor room the next day, but the street noise remained surprisingly similar, and the in-room A/C rattled loudly (we had to turn it off). The rooms lack adequate soundproofing. Management handled the switch fairly and only charged us for one night, which we appreciated. Unfortunately, sleep was impossible, defeating the purpose of staying in a hotel. Overall rating: 0/10 for noise issues.

2026-01-26 • via Nuitee
L
lauracO8667DA • Family
10
Fabulous staff, service & stay
Pros:

Our stay at Westin Inn was fabulous. Clean & comfortable rooms, amazing rooftop pool, phenomenal breakfast, and excellent location - restaurants, pharmacy, ATM in walking distance. The staff were most impressive of the visit, especially Franklin. Kind, courteous, & friendly!

2026-01-24 • via Tripadvisor
9
910stuartp • Family
10
Highly recommended
Pros:

Staff was very welcoming and accommodating, in particular as we traveled with our dog. A special thanks to Franklin for being so attentive!

2026-01-23 • via Tripadvisor
A
A2459GVelizabethf • Business
10
Wonderful experience
Pros:

Westin Costa Del Este is the only hotel I will stay in Panama. It is safe and clean. The staff is amazing, especially Franklin, he provides the best service!

2026-01-23 • via Tripadvisor
C
claudiabB7096JC • Business
10
Amazing staff
Pros:

Franklin was amazing! Thank you very much!! I am going to miss you

2026-01-23 • via Tripadvisor
M
marcusbW3419KD • Business
10
Nice Hotel
Pros:

Nice service and restaurant ! Especially Franklin

2026-01-21 • via Tripadvisor
R
ricardo de • extended_group • br
9
2026-01-19 • via Nuitee
J
Jose • couple • co
5
Dissapointing
Pros:

Not much… good location.

Cons:

Pretentious, old, over rated

2026-01-18 • via Nuitee
B
bruno.forgione • family_with_children • cl
8
Fue una noche de estadía con mi familia y la verdad resultó placentera y cómoda.
Pros:

El desayuno muy bueno y completo. La ubicación también muy buena.

2026-01-13 • via Nuitee
R
Ricardo • solo_traveller • sv
8
2026-01-09 • via Nuitee
P
PAULO • couple • br
9
Experiencia muito positiva
Pros:

Excelentes instalações, quarto confortável e espaçoso

Cons:

Nenhum ponto negativo

2026-01-08 • via Nuitee
M
Maria Dolores • solo_traveller • us
9
2025-12-31 • via Nuitee
M
marcuslV8465SW • Friends getaway
10
Great hotel
Pros:

This hotel is fantastic! It has all the amenities you need, including a pool, gym, and a delicious breakfast buffet. The staff is incredibly friendly, and Franklin is a standout. Thank you for providing such excellent service.

2025-12-30 • via Tripadvisor
B
Bk2019june • Family • Fresno, California
8
Pool is a joke, no hot tub unless you pay $35, rooms and breakfast and breakfast are good.
Pros:

Rooms and breakfast or five star, even though I am a platinum elite member for happy hour, they to verify each room multiple times. The pool is a joke, even though it’s situated on the top floor. hot tub cannot be used because it is inside the spa and you have to pay extra $35, which doesn’t make sense for this big of a hotel

2025-12-27 • via Tripadvisor
M
Mdlgiron • Family • Zurich
10
We had a great stayed in the hotel. Rooms were comfortable. The staff very attentive specially Franklin, great stayed.
Pros:

All was great, staff very kind and helpfull. Rooms clean, bed comfortable. Staff always helpfull, always doing their best

2025-12-27 • via Tripadvisor