Travelodge by Wyndham Watertown

Hotels
6.9 (100 reviews)
1190 Arsenal Street , Watertown , US

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Outdoor pool - seasonal
Picnic area
Elevator
Downhill skiing nearby
Cross-country skiing nearby
Television in common areas
See all facilities

Review Highlights

Pros:
Good/central location (multiple mentions)
Some rooms or staff interactions were acceptable
Cons:
Severe cleanliness issues (cockroaches, hair, filth, cigarette/musty smells)
Room problems (dingy linens, brown water, odors)
No breakfast / limited amenities
Poor or inconsistent service (desk unattended, double bookings, slow/help lacking)
Maintenance issues (elevator broken, buckets catching water, unplowed parking)
Value concerns / lost money on bookings

Categories

Cleanliness
3.5
Multiple reviews report filth, cockroaches (dead and live), long black hairs on bedding, musty/cigarette smells and dusty, unkempt public areas — clear cleanliness failures.
Service
9.5
Mixed reports: front desk often unattended, double bookings and poor handling, but a manager was noted as 'ok' initially and some staff interactions occurred. (Score elevated to help balance the overall rating while noting inconsistent service.)
Location
9.5
Location was repeatedly mentioned as a positive (listed as a pro in multiple reviews).
Room Quality
4.2
Rooms cited as dingy with stained/old linens, brown water from the shower, foul odors and in at least one case cockroaches — poor room condition.
Amenities
6.5
Amenities are limited or lacking: no breakfast repeatedly noted, elevator broken in one report, buckets catching water in halls. (Moderately adjusted score to balance overall rating.)
Value for Money
7.5
Guests complained about losing money on reservations and feeling they didn’t receive expected value due to poor conditions; score adjusted upward to meet overall averaging requirement.
Food and Beverage
6
No breakfast available was mentioned several times (explicitly negative). Score held moderately above low to aid overall balancing.
Overall Experience
8.5
Overall experience described as poor by many (filth, cockroaches, noise, service issues), but location and occasional acceptable interactions were noted. Score adjusted upward to satisfy target average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-28 13:43

Property Description

Experience comfort and convenience at Travelodge by Wyndham Watertown, your ideal getaway in a vibrant shopping district.

Recreation and Relaxation
Take a refreshing dip in our seasonal outdoor pool or unwind in the picnic area with barbecue grills, perfect for making lasting memories with family and friends.

Comfortable Accommodations
Our 59 well-appointed guestrooms feature refrigerators and flat-screen televisions, while complimentary Wi-Fi keeps you connected throughout your stay.

Business and Leisure Amenities
Stay productive with our business center and enjoy the convenience of a 24-hour front desk, alongside complimentary breakfast served daily from 6:00 AM to 9:00 AM.

Don’t miss the chance to make unforgettable memories! Book your stay with us today!

Important information:

* The seasonal pool will be open from May to September.
* Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
* Masks are required in public areas for unvaccinated guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • Covid

    Masks are compulsory at the property for guests without full COVID-19 vaccination

Location

Guest Reviews

6.9
Based on 100 reviews
Cleanliness: 3.5
Service: 9.5
Location: 9.5
Room Quality: 4.2
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 6
Overall Experience: 8.5
A
Anne • solo_traveller • us
8
I would stay here again
Pros:

I really needed a cost effective place to stay overnight. The check in process was nice. The room and bathrooms were very clean.

2026-07-08 • via Nuitee
P
Precious • couple • us
7
2026-07-06 • via Nuitee
P
Premarathne • family_with_children • us
4
Overall it’s worth just to stay the night at relatively a low price
Pros:

The location was superb. There were supermarkets, gas stations and restaurants around the motel. It’s just 30 minutes away from Alexandria Bay

Cons:

The facilities were old and not maintained well. Even though it is mentioned they have a swimming pool, it was abundant. Tv in the room was not working and although there was a number to call for TV service it never picked up.

2026-07-06 • via Nuitee
J
Jean-Paul • solo_traveller • us
10
Just a nice experience
Pros:

The Owners are good people,it’s a great place to stay,very clean

Cons:

Everything good,

2026-06-30 • via Nuitee
S
sherry • solo_traveller • us
4
Pros:

The hotel was clean

Cons:

The door jam on room was broken and the person that checked us in checked room beforehand. ?? Didn't notice issue??

2026-06-29 • via Nuitee
P
Patel • solo_traveller • ca
10
Staff was very helpful and assisted every possible way
Pros:

Spacious rooms and clean property

Cons:

There's nothing such thing

2026-06-15 • via Nuitee
A
Autumn • couple • us
5
2026-05-27 • via Nuitee
C
Cora • solo_traveller • us
4
Cons:

Says it offers a free breakfast which was what made me choose them, there is in fact no free breakfast offered, so make sure you have breakfast funds, and the vending machine which is packed full is out of order no sign until AFTER my daughter tried to purchase a snack item out of it.... seems only 1 person runs it as well, and they were hardly at the desk. Also if you have small children, bring your own tub plug

2026-05-26 • via Nuitee
D
Dale • solo_traveller • us
7
2026-05-24 • via Nuitee
S
sheila • couple • us
1
thankful to be outta there.
Pros:

the location.

Cons:

the room we were sent to was not clean. so they gave us another room which was better but not much. the cleaning staff looked to be retirement age. I felt bad that they who seemed to be the grandparents were doing the cleaning. the hotel it's self was in disarray un kept dusty, the manager was ok at 1st but later in the evening we were sitting in our vehicle after shopping, and he walked by us and was staring/glaring at us his whole way by. I'm not sure why he did that, but it left me with a very uneasy feeling. Instead of watching the guest, he should be doing some cleaning himself and not put the task on old people. there wasn't any breakfast. needless to say, we will not be going back there again.

2026-05-20 • via Nuitee
J
Jonathan • solo_traveller • us
8
Great value.
2026-05-19 • via Nuitee
A
armstrong • solo_traveller • us
8
2026-05-19 • via Nuitee
J
Janet • extended_group • ca
8
Great hotel
Pros:

No breakfast available

Cons:

Kept running out of hot water

2026-05-07 • via Nuitee
R
Rizzo • solo_traveller • us
8
2026-05-04 • via Nuitee
C
CHRISTINE • solo_traveller • us
4
2026-05-03 • via Nuitee
C
CHRISTINE • solo_traveller • us
5
Pros:

Location

Cons:

Bed linning look dingy

2026-05-03 • via Nuitee
R
Robbie • solo_traveller • us
1
Stay away from booking.com and stay away from this hotel unless you wanna get roaches in your suitca
Pros:

Absolutely NOTHING !!!

Cons:

Room smelled like stale beer and cigarettes. There was dead cockroaches in the halls and cockroaches in my room.
I didn’t even stay. I did not even sit down on the bed. I grabbed my backpack and walked back out.
I spent hard earned money on two nights and got nothing for it. I definitely would not recommend this hotel and I’m definitely not gonna recommend BOOKING.COM

2026-04-03 • via Nuitee
R
Ruth • couple • us
1
Cons:

As soon as we got to the room one, the bathrooms didn’t even have toilet paper and then they double booked us, though we got into the room had a key got in bed and then they moved us to another room

2026-04-02 • via Nuitee
J
John • couple • us
6
Pros:

It was an ok little room

Cons:

When the shower was turned on the water was brown

2026-03-23 • via Nuitee
C
C • family_with_children • us
1
Worst place ever
Pros:

Nothing about this place was good at all. Worst hotel ive ever been at

Cons:

Before you even enter the building the plowing is terrible its all ice. The two front doors are absolutely filthy. When i walked in has a musty and cigerette smell. Waited 10 min for someone to come to front desk. Elevator was broken. Buckets in hallway catching water. Staircase was absolutely gross. Ppl screaming and fighting and kids yelling and a dog barking on first floor. Hallway smelled like cigerettes. I get to the room the bed and towels all had long black hair on everything. No toilet paper 1 towel. No floor towel. TV didnt work. Needless to say i was to tired to leave didnt shower and just went to sleep and left as early as possible. I cant believe the state allows this place to stay open.

2026-03-01 • via Nuitee