Hyatt Centric Ballygunge Kolkata

Hotels
Hyatt Centric
8.9 (463 reviews)
17 Garcha, 1st Lane, Ballyguange , Kolkata , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great food options
Cons:
Location could be better
Some feedback requests were excessive

Categories

Cleanliness
8.76
Rooms were clean and very comfortable.
Service
9.43
The staff were very professional, helpful, and friendly.
Location
8.27
Distance to the airport and other attractions; access road is tricky.
Room Quality
8.72
Newly remodeled rooms with comfortable beds.
Amenities
9.15
Excellent facilities including a rooftop pool.
Value for Money
8.71
Good value with high-quality service and food.
Food and Beverage
9.26
Food was first class, particularly at breakfast.
Overall Experience
8.93
Great overall experience with attentive staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:47

Property Description

Cultural Immersion
Discover the vibrant neighborhood of Ballygunge and immerse yourself in the rich cultural tapestry of Kolkata.

Unique Dining Experiences
Indulge in three distinct dining venues offering a mix of local and international cuisine, accompanied by a tailored regional cocktail programme.

Artful Accommodations
Experience a blend of traditional art and modern decor in the 93 rooms and 7 suites, creating a unique and luxurious stay.

To experience the perfect blend of modern luxury and cultural immersion at Hyatt Centric Ballygunge Kolkata, book your stay now!

Important information:

Please note that the guests are required to carry a valid photo ID during check in. All Indian Nationals are required to carry Driver’s License, Passport, Voter ID, Aadhar or any ID issued by Central/State Government. All International guests are required to carry a valid passport and visa. The property will not accept PAN card as a photo ID proof.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: CCU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 463 reviews
Cleanliness: 8.76
Service: 9.43
Location: 8.27
Room Quality: 8.72
Amenities: 9.15
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.93
M
Michelle family_with_children gb
10
2026-02-14 via Nuitee
R
Rituparna couple in
9
Great stay experience
Pros:

The property is located at a very good location with major attractions just away 20-25 mins by cab/taxis. The property in totality was very good with amazing breakfast options ranging from American to Indian. The staff is super courteous and take care of your requests!

2026-02-14 via Nuitee
S
Shohini extended_group au
10
2026-02-12 via Nuitee
D
Dipak couple ae
9
2026-02-12 via Nuitee
A
Aninda solo_traveller gb
10
Great location to stay in Kolkata
Pros:

I like the location of this property. One can enjoy great vibes of the city. Breakfast is very good.

2026-02-12 via Nuitee
S
Siddharth family_with_children in
10
2026-02-10 via Nuitee
R
Rajat solo_traveller in
10
A very pleasant find
Pros:

Nice, cosy, comfortable Hotel. Excellent service. Good food at Yayavar restaurant. Excellent location

2026-01-30 via Nuitee
M
Mukesh family_with_children in
10
Pros:

Its location and courteous staff

2026-01-30 via Nuitee
A
Ashootosh Patel family_with_children in
9
2026-01-28 via Nuitee
K
Kesang family_with_children bt
9
2026-01-27 via Nuitee
K
Kingsuk couple nl
10
2026-01-27 via Nuitee
N
NISHANT family_with_children in
9
Comfortable but pricey stay
Pros:

Well-maintained hotel with very attentive staff. Obviously a new property with a lot of care taken through the customer induction process. I was there for barely a night but didn't try the food. Found the location very unique, the bed most comfortable and the lighting very good. There was no rush to check out at the appointed time.

Cons:

Cost is on the higher side for the quality of room and the amenities included. Nothing else.

2026-01-26 via Nuitee
Сергей family_with_children ru
9
Pros:

Прехосходный завтрак и великолепный ужин! Очень удобные кровати. Потрясающе внимательные люди, которые работают в этом отеле.

Cons:

В отеле проходят шумные мероприятия. Это нужно учитывать тем, кто любит тишину, поскольку мерояприятие завершается в 23:00, но его последствия выходят далеко за рамки здравого смысла.

2026-01-26 via Nuitee
F
Fernando family_with_children es
9
Pros:

Hotel nuevo, moderno. Zona de desayuno agradable y buen desayuno
Buena ubicación

2026-01-25 via Nuitee
A
Aashi solo_traveller in
10
2026-01-20 via Nuitee
H
Hema solo_traveller au
9
Wonderful guest service .
Pros:

The staff were courteous and very helpful , front office staff went out of their way to assist with any requests, excellent breakfast buffet , room was clean and very comfortable.

Cons:

Distance to the airport and other attractions, however the hotel arranged transport and made our stay wonderful.

2026-01-20 via Nuitee
S
sangeeta couple us
8
Great
2026-01-20 via Nuitee
N
Narendra Rajamanohar family_with_children in
9
Good
Pros:

Very Good

Cons:

AC Air throw setting

2026-01-19 via Nuitee
G
girija extended_group in
10
2026-01-19 via Nuitee
A
AVNEET KAUR family_with_children in
9
2026-01-19 via Nuitee