Hyatt Centric Ballygunge Kolkata

Hotels
•
Hyatt Centric
8.9 (546 reviews)
17 Garcha, 1st Lane, Ballyguange , Kolkata , in

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great food options
Cons:
Location could be better
Some feedback requests were excessive

Categories

Cleanliness
8.76
Rooms were clean and very comfortable.
Service
9.43
The staff were very professional, helpful, and friendly.
Location
8.27
Distance to the airport and other attractions; access road is tricky.
Room Quality
8.72
Newly remodeled rooms with comfortable beds.
Amenities
9.15
Excellent facilities including a rooftop pool.
Value for Money
8.71
Good value with high-quality service and food.
Food and Beverage
9.26
Food was first class, particularly at breakfast.
Overall Experience
8.93
Great overall experience with attentive staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:47

Property Description

Cultural Immersion
Discover the vibrant neighborhood of Ballygunge and immerse yourself in the rich cultural tapestry of Kolkata.

Unique Dining Experiences
Indulge in three distinct dining venues offering a mix of local and international cuisine, accompanied by a tailored regional cocktail programme.

Artful Accommodations
Experience a blend of traditional art and modern decor in the 93 rooms and 7 suites, creating a unique and luxurious stay.

To experience the perfect blend of modern luxury and cultural immersion at Hyatt Centric Ballygunge Kolkata, book your stay now!

Important information:

Please note that the guests are required to carry a valid photo ID during check in. All Indian Nationals are required to carry Driver’s License, Passport, Voter ID, Aadhar or any ID issued by Central/State Government. All International guests are required to carry a valid passport and visa. The property will not accept PAN card as a photo ID proof.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: CCU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 546 reviews
Cleanliness: 8.76
Service: 9.43
Location: 8.27
Room Quality: 8.72
Amenities: 9.15
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.93
S
saptarshi • solo_traveller • in
9
2026-07-03 • via Nuitee
T
Tauhid Alam • couple • in
8
2026-06-30 • via Nuitee
V
Viswanathakurup • solo_traveller • in
3
Always make the guest feel at home and not to judge a person with dress or colour
Pros:

When i told how i was received at the reception to the manager during checkout atleast they had the courtesy to listen

Cons:

the way they received me, they were just snubbing me at the reception and made me wait

2026-06-28 • via Nuitee
P
Passanha • couple • om
10
Value for money
Pros:

breakfast was very good and staff very courteous

Cons:

Attitude of dinning staff

2026-06-26 • via Nuitee
S
Shah • solo_traveller • in
8
2026-06-23 • via Nuitee
A
AJAY KUMAR • solo_traveller • in
8
good
Pros:

Breakfast was excellent
Room was quite small
location was okay

Cons:

overpriced for size of the room and amenities

2026-06-18 • via Nuitee
A
Aakriti • solo_traveller • ae
9
2026-06-18 • via Nuitee
S
Sarqume Omar • solo_traveller • au
10
2026-06-18 • via Nuitee
S
Swapnil • family_with_children • in
9
superb
2026-06-11 • via Nuitee
V
Vijay • solo_traveller • in
10
Very conveniently located excellent value for money property.
Pros:

Food was excellent. Location was very convenient.

Cons:

Toiletries could be of better quality.

2026-06-10 • via Nuitee
A
Amandeep Singh • solo_traveller • in
10
2026-06-06 • via Nuitee
A
Anita • couple • in
1
Horrible
Pros:

Nothing
Neither staff behaviour nor the location, I had to change the hotel because of non supportive attitude.

2026-06-02 • via Nuitee
R
Ravi • solo_traveller • in
9
2026-05-30 • via Nuitee
S
Sourav • extended_group • in
10
2026-05-30 • via Nuitee
A
Amandeep Singh • solo_traveller • in
10
2026-05-29 • via Nuitee
D
Devaki nandan • solo_traveller • in
10
2026-05-26 • via Nuitee
A
Antar Bandyopadhyay • solo_traveller • in
10
Wonderful hotel at an amazing location.
Pros:

Excellent place, amazing staffs, wonderful breakfast and above all great location. Nothing better one can get or expect. Many thanks in indeed.

Cons:

Nothing, everything were perfect :)

2026-05-24 • via Nuitee
G
Gustavo • couple • br
8
Pros:

Equipe super atenciosa

2026-05-23 • via Nuitee
L
Louis • solo_traveller • mu
8
2026-05-20 • via Nuitee
P
pradipta • couple • in
9
Memorable
Pros:

Everything

2026-05-18 • via Nuitee