Facilities

Books
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Evening entertainment
Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Charming atmosphere
Delicious food

Categories

Cleanliness
1
Everything was spotless and well-kept.
Service
1
The staff were incredibly friendly, and the owners went above and beyond.
Location
1
Very convenient location especially for old Jerusalem.
Room Quality
1
The building itself is full of history and charm, giving a truly authentic experience.
Amenities
1
Standard quality for this hotel tier
Value for Money
1
Standard quality for this hotel tier
Food and Beverage
1
Restaurant had great food.
Overall Experience
1
A truly memorable experience that made us feel like family.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 15:49

Property Description

Scenic Views from Terrace and Garden
Enjoy stunning views from both the terrace and garden areas of the hotel, perfect for relaxation and soaking in the surroundings.

Indulge in Middle Eastern Cuisine
Savor the flavors of Middle Eastern cuisine at The Garden Restaurant, complete with a bar/lounge for a delightful dining experience.

Convenient Amenities and Services
Benefit from complimentary wireless internet, concierge services, and a business center, ensuring a comfortable and hassle-free stay.

Book your stay at Jerusalem Hotel now and experience the perfect blend of comfort and convenience in the heart of Jerusalem!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLV

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
Richard partner
10
Pros:

Host helpful with services and info restaurant had great food very convenient location especially for old Jerusalem

2025-09-27 via Nuitee
F
Fedaa family
10
Pros:

Our family a wonderful stay at this boutique hotel in Jerusalem. The building itself is full of history and charm, giving a truly authentic experience. Everything was spotless and well-kept, and the atmosphere felt warm and welcoming. The staff were incredibly friendly, and the owners went above and beyond to make sure every detail of our stay was perfect. Their hospitality made us feel like family. I would highly recommend this hotel to anyone visiting Jerusalem! We can’t wait until our next visit.

2025-08-27 via Nuitee
R
Robert
10
Pros:

A step back in time. Truly a Jerusalem treasure!

2025-08-08 via Nuitee
Y
Yayun
10
Pros:

We loved it! The location is super convenient, few mins waking to Damascus Gate, 2 mins walking distance from light tram station. It's a beautiful historical building with really nice antique decoration. My husband loves history, so he felt in love with the building after the owner told us the story about it😄The high ceiling room is very nice. Even though the location is so central but inside the room is very quiet and we slept well. They have their own restaurant which was very good, so we had dinner at hotel almost every night during our 4 nights stay:)
The owner Mr. Raed was so nice and welcoming. I want to especially thank the manager Aya who was super sweet and made us feel so special and welcomed.
I would definitely recommend this hotel to anyone who is visiting Jerusalem.

2025-05-29 via Nuitee
T
Tamam
10
Perfect Blend of Tradition and Hospitality!!
Pros:



Staying at the Jerusalem Hotel was truly an unforgettable experience. From the moment I stepped through the door, I was struck by the warmth and charm that radiates from every corner of the building. The rooms are a beautiful homage to old Jerusalem traditions, with authentic stonework, handcrafted furniture, and elegant textiles that reflect the city’s rich cultural heritage. It felt like stepping back in time while still enjoying all the modern comforts.

The on-site restaurant was equally impressive. The food was delicious—fresh, flavorful, and full of local character. What made it even more special was the staff: friendly, attentive, and clearly proud of the history and spirit of the place. Every meal felt like a personal invitation to experience Jerusalem’s hospitality.

A special mention must go to the hotel’s manager, whose professionalism and warmth were evident in every detail of the stay. Their thoughtful leadership shows in how smoothly the hotel runs and in the genuinely welcoming atmosphere created for every guest

2025-05-12 via Nuitee
A
Andrew
10
Pros:

I would give Jerusalem Hotel 6 out 5 stars if I could. Raed waited up past 2 am just to make sure I got to the property safely!
The food was absolutely amazing. The decour was fantastic. And the location is right where you want to be, just minutes away from old city Jerusalem by foot!
The staff are very helpful, and answer questions you will likely have about the area. I cannot picture staying in Jerusalem any other way.

2025-05-05 via Nuitee
E
Edgar Jose
10
Pros:

The space itself is gorgeous. The staff is very kind and helpful. The hotel is walking distance from Damascus gate and the main bus station.

2025-04-03 via Nuitee
J
Joseph
6
East Jerusalem stay
Pros:

The hotel is quaint but in need of modernisation. Helpful owner and staff

2025-03-22 via Nuitee
M
Marvin
10
Wonderful Hotel Experience! Highly Recommended.
Pros:

Originally one two the wrong hotel address and was upset because I thought we were left in the cold. Once we were able to confirm our reservation, we were guided to the correct hotel. What an absolutely lovely place to stay. They took great care of us. we had wine and refreshments in the hotel restaurant. The archetecture of this grand place took me back a century or two. Beautiful antique furniture with modern amenities, great customer service and the breakfast buffet was a real treat, full with many items related to the Palestinian culture, to order eggs etc. The family owned business is just walking distance to the Old City, literally one block away, with many markets, and side vendors. The hotel owner was knowledgeable of culture, history, and hospitality. Needless to say, I will stay at this hotel the next time I'm in Jerusalem. Highly recommend this place.

2025-02-15 via Nuitee
L
lauren
8
Pros:

I love historic hotels such as this one. Everything is clean and atmospheric ,I liked my room very much. The attached restaurant serves nightly specialtes of local recipes. On the expensive side though I've found all dining in Israel is relatively expensive compared with Europe and other countries. The location is excellent next to Garden Tomb and easily walkable to Damascus Gate. Helpful owner. Breakfast included. Recommended and would stay again.

2024-05-02 via Nuitee
K
Khaled
10
Pros:

Everything

2024-01-09 via Nuitee
G
George partner
10
Pros:

International intrigue, smaller and personal. No large tour groups but more intimate and historical atmosphere. Close walking distance to the Damascus Gate of the old city.

2023-10-13 via Nuitee
R
Robert
10
Excellent Staff
Pros:

Great Staff, quite helpful and very protective of their guests.

2023-10-11 via Nuitee
R
robert
10
Pros:

Staff very kind and very accommodating. Excellent service!

2023-10-09 via Nuitee
M
Maria family
10
Pros:

Very nice place with a homey feel. Staff are very friendly and willing to help. I would definitely recommend this hotel to my friends. My only comment would be on the bath towels, they could get newer ones. Room and bathroom were very clean and welcoming. We were able to walk to the old city, even late at night and felt very safe. We found nice local restaurants with Awesome food, even a little convenience store open late where we could buy snacks.

2023-10-03 via Nuitee
A
Anarela
8
Pros:

Chef, restaurant people was amazing! The boy who help me get my luggage was great!

2023-09-25 via Nuitee
A
Angel partner
10
Pros:

The Jerusalem Hotel is a smaller boutique hotel, very clean, awesome staff that would go out of their way to offer their guest a nice experience. There also a very good restaurant on the property with some of the better food We had experienced in Jerusalem.

2023-09-07 via Nuitee
S
sherry-lee
10
Pros:

What a wonderful place-- absolutely charming, perfect location less than 5 minutes by foot to Damascus Gate... The staff were kind and generous, the breakfast was just delicious and full of options, the room was magical with such a cozy bed and beautiful linens.

I will return with family for sure. Thank you so much!

2023-08-13 via Nuitee
K
Keith partner
10
Pros:

We loved this property. It is walking distance from the old city and the staff were superb. It was very clean and we were very impressed with our stay. They even played Happy Birthday to my wife during breakfast and gave her a necklace. Juliet was so nice and friendly. We highly recommend staying here.

2023-07-15 via Nuitee
A
Aurangzeb
10
Pros:

Excellent people

2023-07-07 via Nuitee