Tropical Island Aparthotel

Hotels
Independent
6.2 (100 reviews)
Caracoles 67, Santo Domingo Este, Santo Domingo Este, 11704 , Santo Domingo Este , DO

Facilities

Boat tours nearby
Health or beauty spa nearby
Express check-out
Parasailing nearby
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Fence around pool
See all facilities

Property Description

Water Park and More

Indulge in fun at the water park and make use of the concierge services and gift shops during your stay.

Convenience and Comfort

Relax at the hotel with services like room service, a hair salon, smart televisions in guestrooms, and complimentary wired internet access.

Explore and Discover

Located near various attractions, guests can easily visit places like Malecon and Three Eyes Park. Enjoy a central location with a range of amenities to enhance your stay. Book now for a memorable experience at Hotel Tropical Island.

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

6.2
Based on 100 reviews
T
Tashika family
10
Pros:

Nice

2025-01-10 via Nuitee
D
Dora family_with_children
8
Pros:

Stuff is really nice and helpful!

2024-11-08 via Nuitee
T
Thurman
2
Pros:

Es lo peor Que eh visitado dice Que tenia piscina y aire central y no tenia ninguna de las 2 el servicio horrible y no tiene condicion en la Cocina solo habia uñas cuchara y para nada de lujo en fin no lo recomiendo

2024-09-21 via Nuitee
T
tyrone friends
2
Pros:

Not good

2024-06-30 via Nuitee
R
Robert
10
Pros:

ALL was good,extra $30 @check-in to have it ALL(ac, Wi-Fi, security, parking w/your OWN remote, SUPER clean, Fire stick..ect) all DAY...🤔no problem.And lastly... the Owner he goes ABOVE AND BEYOND for his Extraordinary Guest's....OHH YEA the morning Sunrise view from the 5th floor AWESOME

2024-05-23 via Nuitee
D
Dennis
2
Pros:

They were closed and I couldn't get in

2024-04-01 via Nuitee
J
Julio
4
Pros:

i didn't like the area I wasn't feel confortable

2024-01-30 via Nuitee
L
Lise
4
Pros:

The price that I was charged when I arrived at the hotel was different from the price that was quoted on the website

2023-08-26 via Nuitee
E
Elvira family
2
Pros:

Really bad Air-condition not working properly. They ask me to pay $25 extra just because Expedia gave me a discount according to them. It look like they are stealing people money.

2023-05-12 via Nuitee
S
Stella partner
6
Pros:

If you just need something cheap for a night it’s ok. We had a 4am flight so we just came for a few hours as we weren’t staying in Santo Domingo for the duration of the trip and wanted something close to the airport due to the early flight. No shampoo or shower gel. Tons of mosquitos, and very uncomfortable bed. The guy at the reception was very kind and nice.

2023-03-05 via Nuitee
C
Christina friends
10
Pros:

The property was clean and comfy, the host Donald is an amazing man, he's friendly and very helpful; I am so looking forward to bringing my friends for my 2023 group trip.

2022-12-23 via Nuitee
E
Emilie family
2
Pros:

The owner is a thief. I had to pay $35 a day extra for AC and $15 a day extra for internet and I had to pay that before I check in… and to top it off I deposited $40 for a gate key which was supposed to be refunded when I returned the keys but he did not give me the refund. The AC was only at night. The owner stated that if I need AC during the day that’s and extra $15 a day. The internet was not working for over a week but he did not refund any money. That man is a crook . I don’t think anyone should fall into a trap like that. I had to go with what he said cause we had nowhere else to go. That hotel is a very bad place to be….No security it’s just terrible

2022-08-05 via Nuitee
A
Alena family
2
Pros:

I was treated horribly after my flight arrived at 3am and was told he wasn't supposed to be handling clients at that time. I was told to leave premises since I didn't want to pay $80 to check in 4 hours early. I was also not refunded my week stay, not did expedia back me. Horrible experience. It's not even located where it says.

2022-07-24 via Nuitee
Y
Yvetha
2
Pros:

That need to be close for cleaning

2022-05-26 via Nuitee
V
Victor
8
Pros:

Good

2022-03-07 via Nuitee
J
joel
6
Pros:

Nos trataron muy bien alquilamos el apt de 2 cuartos cocina 2 banos defecto no tiene elevador hay que subir 3 pisos para llegar hay un colmado cerca para compras para el desalluno

2022-02-09 via Nuitee
D
Derek
2
Pros:

Absolutely Nothing! It's disgraceful

2021-12-02 via Nuitee
H
Hank friends
2
Pros:

...............................................






2021-11-02 via Nuitee
E
Earl
6
Not very comfortable for families.
Pros:

Can't adjust the A/C past a predetermined temperature or else it would supposedly break according to the manager, which was insufficient to keep the room cool enough. Also no blankets or comforters on beds. One towel in room for 3 people. Room not cleaned at all during stay. One set of eating utensils for 3 people. Property extremely slow at responding to messages despite suggesting is the fastest way to communicate. Will say the property itself is very secure despite being in a sketchy area.

2021-08-03 via Nuitee
V
Verified traveler friends
8
Pros:

Venez a tropical island,vous pouvez en rester pour une agreable sejour.

2021-07-30 via Nuitee