Haven Hotel Rotterdam, Curio Collection by Hilton

Hotels
8.7 (8592 reviews)
Leuvehaven 77 , Rotterdam , NL
+31 10 217 5757

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
8.03
There were multiple cleanliness issues mentioned, such as lack of vacuuming and dirty windows in the wellness area.
Service
9.5
Most reviews appreciated the staff's attentiveness and friendliness during their stay.
Location
9.54
The location was frequently highlighted as excellent and convenient for exploring the area.
Room Quality
7.99
Some issues were noted with room amenities and maintenance, such as non-working appliances and poor bathroom finishing.
Amenities
9.02
Amenities like the gym and pool were appreciated, although there were some complaints about the spa.
Value for Money
8.48
Considering the price paid, some guests felt the value was lacking due to service and room issues.
Food and Beverage
8.03
The breakfast quality and choices were criticized by some guests.
Overall Experience
9
General enjoyment of the stay even with some highlighted issues, leading to a mostly positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:36

Property Description

Luxurious 5-Star Mainport Hotel Rotterdam

Indulgent Spa and Wellness Facilities
Experience ultimate relaxation at Spa Heaven and wellnessclub H20 with an indoor pool, Finnish sauna, and panoramic sauna overlooking the Rotterdam Skyline. Unwind with massages, body treatments, and more.

Elegant Design Rooms
Each room at Mainport Hotel Rotterdam features a luxurious XXL signature bed, whirlpool, walk-in shower, and air-conditioning. Enjoy high-end amenities like a mirror TV, Illys espresso machine, and plush bathrobes.

Gastronomic Delights and On-Site Bar
Start your day with a live-cooking breakfast buffet at Restaurant Down Under and savor à-la-carte dishes at the hotel's restaurant. Conclude your evening with a wide selection of drinks at On The Rocks cocktail bar.

Book your stay at Mainport Hotel Rotterdam for a truly lavish experience.

Important information:

Please note that all staying guests must be over 18 years old. The minimum check-in age is 18 years. Children under 18 are only allowed to stay once accompanied by a staying parent or guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.7
Based on 8592 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 9.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 9
R
Rutkowska • couple • nl
10
2026-10-24 • via Nuitee
A
Anna • family_with_children • de
7
2026-10-23 • via Nuitee
S
Saoud • solo_traveller • qa
9
2026-10-23 • via Nuitee
G
Ghiat • solo_traveller • dz
9
2026-10-22 • via Nuitee
B
Bart • family_with_children • nl
8
Great location, great rooms, highly overpriced breakfast (29 euro!)
Pros:

De kamers waren top, het ontbijtbuffet was zeer uitgebreid (maar wel heeeeeel duur: 29 euro per persoon.....). Locatie van het hotel is heel fijn, je bent snel op de verschillende plekken in de stad

Cons:

Prijs van ontbijtbuffet: 29 euro..... :(. dat valt vies tegen, ook al is de keuze ruim. Maar de koffie komt uit een standaard automaat. Voor dat soort bedragen mag je ook wat meer kwaliteit van de drankjes verwachten

2026-10-21 • via Nuitee
K
Karine • couple • be
7
Pros:

De kamer was netjes. En het waren goede bedden.

Cons:

In de douche kregen we geen warm water. Douche v.h. bad was dan weer supper heet en kreeg je niet kouder.
Bij het ontbijt was veel keuze, maar aan de koffiemachine was het steeds file. Niet leuk.

2026-10-20 • via Nuitee
L
Laurens • couple • nl
7
2026-10-19 • via Nuitee
R
Ray • couple • nl
8
Zeer gastvrij ontvangen, en prima ligging. En heerlijk verblijf gehad.
Pros:

De ligging en uitzicht vanuit de kamer

Cons:

Helaas bleek de sauna niet te werken, hier kwamen wij pas in de ochtend voor vertrek achter. Dit gemeld bij de receptie en I.s.m. aanwezige manager besloten dat ik €50 retour zou ontvangen. Netjes opgelost.

2026-10-19 • via Nuitee
M
Marcel • couple • nl
8
2026-10-18 • via Nuitee
G
Gwendalin • solo_traveller • nl
9
Genoten!
Pros:

Fijne kamer, heerlijk bed. Locatie was perfect

2026-10-17 • via Nuitee
S
Sean • couple • my
8
2026-10-16 • via Nuitee
J
jo • solo_traveller • nl
9
Tophotel op topplek
Pros:

Locatie, kamer alles top

Cons:

-

2026-10-16 • via Nuitee
J
Jordan-Fried • couple • de
10
Pros:

Einfach alles

2026-10-15 • via Nuitee
G
Geolam • couple • ch
3
Cons:

La petitesse des chambres.. l'absence de places de parking attenantes

2026-10-15 • via Nuitee
M
Mouhamed bachir • couple • be
10
2026-10-15 • via Nuitee
B
Bugra • couple • be
8
Nice stay
Pros:

Nice location

Cons:

Spa room is great

2026-10-15 • via Nuitee
O
Olga • couple • de
6
A beautiful, modern hotel in Rotterdam where we spent two pleasant nights.
Pros:

The hotel was modern and beautifully designed. The location was good, and the staff were friendly. Overall, we had a pleasant stay.

Cons:

Unfortunately, the swimming pool was very cold, which made swimming uncomfortable. In addition, there was an unpleasant smell in the hammam. These areas could definitely be improved.

2026-10-15 • via Nuitee
G
Gabriel • solo_traveller • ar
7
2026-10-14 • via Nuitee
S
SERKAN • couple • de
5
traumatic experience
Pros:

location was great

Cons:

The hotel’s location was fantastic, and the breakfast was okay. At check-in, the receptionist upgraded our room without us even asking, which was a lovely surprise and made us very happy.

Unfortunately, our experience with the valet parking service was extremely upsetting.

The €47 parking charge felt quite high. For comparison, I paid $45 for valet parking at the InterContinental Miami, where my room cost $800 per night. At this price, I expected a reliable, professional service.

On our second evening, we asked for our car and were told that no valet was available and that I would have to collect it myself. I initially declined because we were heading to an important dinner, and I did not want to walk through the rain in Rotterdam’s stormy weather.

The staff then said they would find someone to help. Ten minutes later, when I asked for an update, I was told they could not start the car and that I needed to go myself.

When I reached the car, what I found was deeply concerning. A very young woman had been sent to retrieve our large vehicle, and she was frightened of accidentally driving it into the river while manoeuvring. Seeing her in that situation was genuinely upsetting.

My concern was not with her, but with the hotel’s decision to put her in that position. What should have been a straightforward valet service became an incredibly distressing experience and left a very negative impression of our stay.

2026-10-12 • via Nuitee
M
Mouzna • couple • fr
9
2026-10-12 • via Nuitee