Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good amenities
Spacious rooms
Cons:
Long wait times for food
Issues with cleanliness
Restrictions on food delivery
Distance from city center

Categories

Cleanliness
7.5
Some guests mentioned that the room was not very clean, indicating a lower standard.
Service
9.5
Generally friendly and helpful staff, but some negative experiences were noted.
Location
8
Reported to be somewhat distant from the center, impacting overall convenience.
Room Quality
9
Rooms were described as big and comfortable.
Amenities
9.5
Amenities like the gym and pool are well-regarded, though some areas need renovation.
Value for Money
9
Felt appropriate for the level of service and amenities provided.
Food and Beverage
7
Concerns about delivery restrictions and dining service experience noted.
Overall Experience
8.5
Mixed feelings due to both positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:16

Property Description

Luxurious Spa and Wellness Centre:
The Ramada Hotel Cluj boasts a luxurious spa and wellness centre offering a spectacular panoramic view of the city. Guests can enjoy top-notch facilities including a gym, dry sauna, steam bath, and an indoor pool for the ultimate relaxation experience.

Elegant Rooms with Premium Amenities:
Indulge in comfort and luxury with the well-appointed rooms at Ramada Hotel Cluj. Each room features air-conditioning, flat-screen TVs, and a range of lavish amenities such as a minibar, executive lounge access, coffee and tea maker, and a safety deposit box. The private bathrooms are equipped with all the essentials including a shower or bathtub, hairdryer, slippers, and a cozy bathrobe.

Culinary Delights and Dining Options:
Satisfy your taste buds at the Avocado Restaurant & Lounge offering freshly prepared international dishes or opt for Italian specialties at La Verona Restaurant. Unwind at the lounge bar in the lobby or soak up the sun on the terrace while enjoying a refreshing beverage.

Experience luxury and convenience at its best - book your stay at Ramada Hotel Cluj for an unforgettable experience.

Important information:

For nonrefundable rates, the hotel reserves the right to request at check-in the credit card used in the reservation.

Please note that for bookings made by a third party, the property requires authorization from the third party to process the payment.

Please inform the property in advance if you will be using a different credit card during your stay from the one used for the prepayment.

Please note that the pre-authorization charge will be returned to the guest following check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLJ

Location

Guest Reviews

8.5
Based on 137 reviews
Cleanliness: 7.5
Service: 9.5
Location: 8
Room Quality: 9
Amenities: 9.5
Value for Money: 9
Food and Beverage: 7
Overall Experience: 8.5
B
BogdanGabriel • Family • Bucharest
6
Very sad, overmarketed and overpriced, no spa&pool available, poor breakfast
Pros:

After UNTOLD festival is done and the hotel owners made a lot of money, they don't care about the next tourists anymore. This is why this hotel had a lot of issues. First of all the bathroom had not been properly cleaned when we checked-in (including the toilet, with traces of #2) and didn't function properly (the water ran all night at the toilet, without any possibility to stop it and also the sink leaked). The shower gel dispenser wasn't there, on the wall along with the shampoo, but instead they provided small recipients. Second: breakfast was expensive, very poor and wasn't a buffet "because there weren't enough guests at the time". We had to order out of a short list of things, but they didn't even have those (no butter in the first day, no lactose-free yogurt ever, no fruit and the "bacon" was actually 2 slices of some sort of ham, fried). Third: thy spa and the pool weren't available for the whole stay due to "cleaning process in progress" (whatever that meant). The reason we picked this hotel was exactly the pool (not too many choices in Cluj). Once we booked the room, they should have sent us a message telling us that the pool and spa were unavailable and give us the chance to cancel and pick other accommodation, but they didn't. Fourth: parking at the hotel was RON 96/day which is totally outrageous, given the above mentioned issues the hotel had. Not only they never tried to compensate with anything, but at check-out, they almost charged us an extra parking day... The good part was that the room was spacious, but you want to avoid picking a room "with a city view" because those are the noisiest.

2026-08-27 • via Tripadvisor
E
Emil • couple • ro
8
2025-10-11 • via Nuitee
G
Galit • family_with_children • il
10
Pros:

מלון ברמה, נקי

Cons:

לא ממש במרכז, זמני המתנה ארוכים לקבל את המנות במסעדה.

2025-10-10 • via Nuitee
B
Brainlab Sales GmbH
8
Pros:

Friendly staff, however it’s little bit older 5 stars, felt more like 4 stars hotel. Breakfast avarage, dinner restaurant below average.

2025-10-09 • via Nuitee
I
Ioana • family
10
Pros:

Die Unterkunft war toll und das Personal immer hilfsbereit und freundlich.

2025-10-08 • via Nuitee
B
Bogdan • family_with_children • ro
8
2025-10-02 • via Nuitee
O
Ovidiu • family_with_children • ro
4
Acceptabil
Pros:

Ca au avut piscina.

Cons:

A fost frig, nu puteai regla temperatura în csmera, vechi

2025-09-28 • via Nuitee
O
Ovidiu • family_with_children • ro
5
Nu prea bun.
Pros:

Locația

Cons:

Multe lucruri, apartamentul nu prea curat, plătești parcare….

2025-09-28 • via Nuitee
C
Cristian • couple • ro
9
2025-09-17 • via Nuitee
N
Nils • extended_group • be
9
2025-09-16 • via Nuitee
C
Christophe Grisouille • extended_group • fr
9
2025-09-14 • via Nuitee
C
Christophe Grisouille • extended_group • fr
9
2025-09-14 • via Nuitee
V
Viorel • couple • ro
10
2025-09-07 • via Nuitee
Z
Zoltan • partner
10
Pros:

Friendly, courteous, helpful staff. Top notch.

2025-08-29 • via Nuitee
W
walter • solo_traveller • it
8
Pros:

Camera molto grande, ben arredata, con studio e grande bagno con vasca.

Cons:

Una piccola pecca: dovrebbe essere migliorato l'isolamento acustico degli infissi. Il rumore proveniente dalla strada è facilmente percepibile dall'interno della stanza.

2025-08-22 • via Nuitee
R
Rumen • family_with_children • bg
6
2025-08-20 • via Nuitee
R
Roxana • couple • ro
10
2025-08-12 • via Nuitee
D
Dumitru • couple • fr
1
2025-08-10 • via Nuitee
A
asap_ricky • Business • Singapore
2
Avoid This Place – Worst “4-Star” Experience in Cluj
Pros:

The moment you step inside Wyndham Ramada Cluj, you’re hit with a funky, musty smell. That was my first impression, and sadly, it went downhill from there.

The toilet in my room didn’t flush properly, the Wi-Fi was slower than a remote village in Africa, and the room was so far from the lift it took over 3 minutes to walk there.

At check-in, I asked the receptionist if the hotel was full. She said no. But when I complained about the smell, broken toilet, and poor Wi-Fi, the front desk manager, Rares, suddenly told me there were no other rooms and I’d have to wait until tomorrow. So in the 5 minutes it took me to get from the lobby to my room, the whole hotel magically became full?

I told him their so-called 4-star service was worth barely 1 star and that I’d write a Google review. Within 3–5 minutes, he magically appeared at my door with a “new” room that suddenly materialized. Incredible.

Then there’s their ridiculous rules — this is the first hotel I’ve ever seen that forces guests to sign a waiver promising not to order food delivery or bring outside food to eat in the hotel. Break that rule? €100 fine. What kind of scam is that?

On day 2, I ran out of water and called reception. Instead of simply sending some, they brought it up with a credit card machine. I was stunned. Apparently, only the small bottle of water you get at check-in is “complimentary” — after that, you pay. How am I supposed to survive 3 nights on less than 1 litre of water? In every other hotel I’ve stayed in around the world, basic drinking water is standard.

For the record, every Uber driver, restaurant worker, festival staff member, and random local I met in Cluj was friendly, warm, and helpful. The only unfriendly, unhelpful, and downright unpleasant people I met in Romania were working in this hotel. Must be the air inside — that same musty smell you notice the moment you walk in.

And just when I was about to post this review, I discovered they’ve conveniently disabled Google reviews and removed the review function from their own website. Says a lot, doesn’t it?

If you want to enjoy Cluj, stay literally anywhere else.

2025-08-08 • via Tripadvisor
R
Raluca Diana • solo_traveller • ro
9
2025-08-04 • via Nuitee