Fairfield Inn & Suites by Marriott Vernon

Hotels
Fairfield Inn
8.2 (838 reviews)
5300 Anderson Way , Vernon , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
7.28
Concerns about cleanliness due to stained carpets and hair in the sink.
Service
9.75
Staff were friendly and helpful, especially at check-in.
Location
9.29
Proximity to amenities and convenience for various activities.
Room Quality
6.74
Issues with temperature control and uncomfortable bed.
Amenities
8.27
Amenities like the pool and waterslide were appreciated, but several issues reported.
Value for Money
8.73
While some felt overcharged, others acknowledged standard value for the location.
Food and Beverage
6.78
Breakfast items were often of poor quality with many items unavailable or unsatisfactory.
Overall Experience
8.75
Mixed experiences with significant concerns but some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:31

Property Description

Indulge in Luxury at Fairfield Inn & Suites Vernon

Aqua Adventure: Dive into fun at our indoor swimming pool with a thrilling waterslide, and unwind in the relaxing hot tub.

Delicious Delights: Start your day right with a complimentary hot breakfast featuring a variety of options, from eggs and sausages to fresh fruit and waffles.

Convenience at Your Fingertips: Enjoy modern amenities in every room, including a mini fridge, coffee machine, and a 32” flat-screen TV. Stay connected with free Wi-Fi throughout the hotel.

Book your stay at Fairfield Inn & Suites Vernon now for a memorable and comfortable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YLW

Location

Guest Reviews

8.2
Based on 838 reviews
Cleanliness: 7.28
Service: 9.75
Location: 9.29
Room Quality: 6.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 6.78
Overall Experience: 8.75
M
Maria family_with_children ca
8
2026-08-29 via Nuitee
B
Brad extended_group us
10
2026-08-29 via Nuitee
B
brian family_with_children ca
10
comfortable beds and the kids loved the pool and water slide
Pros:

the breakfast was good liked the fresh fruit, staff was helpful

2026-08-27 via Nuitee
S
Shirley family_with_children ca
8
All in all satisfactory
Pros:

Breakfast was fair, location good hi

Cons:

Bed was too close to window- hard to get by

2026-08-25 via Nuitee
K
Katy family_with_children ca
6
2026-08-22 via Nuitee
J
Junaid family_with_children ca
10
2026-08-14 via Nuitee
1
1998junie Couples Sherwood Park, Strathcona County, Alberta
10
Fleeing from the wildfire
Pros:

We were evacuated from the wildfire in Summerland on August 7/2026– as we were driving I was calling places and I was having no luck finding a place for my guy, myself and a 4 year old. I called the Fairfield Marriott in Vernon and explained my situation and the lady on the phone said they had one room available and it was a cancellation so it was ours. I must say that we got outstanding service from them, and nothing but kindness and compassion. So good to see in times of crisis. Thank you so much for your hospitality ❤️

2026-08-11 via Tripadvisor
T
Trevor solo_traveller ca
9
2026-08-10 via Nuitee
S
Suvi solo_traveller fi
5
Ahdas majoittuminen perheen kanssa
Pros:

Kiva että perusaamiainen kuului hintaan. Uima-allas ja lämminvesiallas kivoja. Hyvä äänieristys. Lyhyt kävelymatka isoon ruokakauppaan ja ravintoloihin. Ajomatkan päässä rantoja. Henkilökunta mukavaa, saimme pyydettäessä myöhäisemmän uloskirjautumisen.

Cons:

Majoitukseen ei oikeasti mahtunutkaan 5 ihmistä, yksi joutui nukkumaan lattialla ilman patjaa. Isoin huone oli siis oikeasti 4 hengelle. Jääkaapissa oli riisiä tullessamme. Aamiainen syötiin kertakäyttöastioista - kamalasti jätettä eikä kierrätystä lainkaan. Sijainti melko karu.

2026-08-08 via Nuitee
H
Harminder family_with_children ca
8
2026-08-07 via Nuitee
C
Christine solo_traveller ca
3
Pros:

Location

Cons:

Silverfish in the bathtub

2026-08-06 via Nuitee
W
Werner couple ch
8
Hotel kann empfohlen werden.
Pros:

Freundlicher Empfang. Gute Lage. Gutes Frühstück.

Cons:

Beim zugeteilten Zimmer stand direkt vor unserem Fenster ein riesiger Kompressor für die Hotel-Klimaanlage, was ein permanentes relativ lautes Brummen zur Folge hatte.
Auf Anfrage hin, konnten wir das Zimmer jedoch ohne Probleme wechseln.

2026-08-06 via Nuitee
C
Chamara family_with_children lk
4
2026-08-04 via Nuitee
S
Sonia extended_group ca
9
2026-08-03 via Nuitee
K
kirstenrX4946IO Family
6
Unsatisfied with Customer Resolution.
Pros:

Upon check-in with my family, we arrived to a dirty room. The carpet had very obviously not been vacuumed. Doritos, almonds, and hair were scattered throughout the corners. I immediately reported to the front desk that I didn’t think our room was quite ready for guests. Instead of being offered to transfer rooms the front desk advised they would come up and vacuum while we went out for dinner. Awkward, but I agreed. We arrived back and it was better but still not great. Hopped in the shower to find the amenities completely empty. Had to call down to the front desk to ask for shampoo. Tried to settle the kids in for a movie and the TV wasn’t working. All of this was brought to the attention of the front desk, and they sincerely apologized, but it never went beyond an apology. All of these were small inconveniences but they did put a damper on our fun family vacation in the hotel. I will probably not stay here again.

2026-07-30 via Tripadvisor
T
TravelViaHockey Business British Columbia
2
Warning: Book here with caution!
Pros:

A warning to anyone planning on staying at the Fairfield Inn and Suites in Vernon:

I booked a rate for this hotel through the Marriott app. A month later I was contacted by this hotel to inform me that this rate would not be honoured, and instead changed the rate on my reservation to more than double the original rate. I reached out to Marriott Customer Care, and have currently been promised a response 4 times, and never received one. I am being forced to cancel this reservation due to poor customer service for the first time in over a decade of Marriott loyalty (Current Titanium member, lifetime platinum member)

2026-07-27 via Tripadvisor
L
Lori solo_traveller ca
10
Comfortable Night.
Pros:

Comfortable, clean , location
Breakfast was Standard.

2026-07-23 via Nuitee
B
Bockus solo_traveller ca
10
2026-07-23 via Nuitee
S
Sharon extended_group ca
8
Overall good, relatively quiet and clean. Very convenient for what we wanted to do.
Pros:

Liked the location, parking, breakfast and convenience.

Cons:

Bathroom fan didn’t work, when toilet was flushed there was a loud gurgling sound in the bath tub drain.

2026-07-19 via Nuitee
R
Rolf Hans extended_group de
8
2026-07-17 via Nuitee