ibis Valparaiso

Hotels
•
ibis
8.3 (3748 reviews)
Avenida Errazuriz 811 , Valparaíso , cl

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great Location
Friendly Service
Comfortable Rooms
Cons:
Food Quality Issues
Value for Money Concerns
Cleanliness Complaints

Categories

Cleanliness
8.1
Cleanliness was mentioned positively, but some issues regarding the overall condition were highlighted.
Service
8.9
The service received high praise for being friendly and helpful across multiple reviews.
Location
8.8
Numerous reviews pointed out excellent location near key attractions and views.
Room Quality
8.4
Rooms were described as comfortable with several positive comments, though some issues were noted.
Amenities
8.1
Amenities received mixed reviews, particularly about the lack of variety in food and some service issues.
Value for Money
7.9
Several guests felt the hotel was overpriced for the amenities provided.
Food and Beverage
7.6
Food quality received considerable criticism; however, breakfast was generally appreciated.
Overall Experience
8.6
Positive experiences overall, with guests recommending the hotel despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:23

Property Description

Prime Location

Hotel Ibis Valparaiso, just 200 meters from the pier and 2 km from La Sebastiana museum, offers the perfect base to explore Valparaíso.

Modern Amenities

Enjoy free Wi-Fi, a restaurant, and a business center during your stay. The rooms feature private bathrooms, flat-screen TVs, and air conditioning for your comfort.

Exceptional Service

With a 24-hour front desk, our dedicated staff is always available to assist you during your stay.

Book your stay at Hotel Ibis Valparaiso now and experience the best of Valparaíso with ease.

Important information:

Please note all guests under 18 years of age must present valid identification (ID or passport only) upon check in and be accompanied by a parent or legal guardian (proof of custody or notarized parental authorization is required).

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.

Pets can be accommodated for CLP 12,000 per pet per night upon request. Valid up-to-date vaccination documents must be presented on arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 3748 reviews
Cleanliness: 8.1
Service: 8.9
Location: 8.8
Room Quality: 8.4
Amenities: 8.1
Value for Money: 7.9
Food and Beverage: 7.6
Overall Experience: 8.6
S
Sanchez Romeo • solo_traveller • cl
9
2026-06-27 • via Nuitee
O
Omar • solo_traveller • cl
9
Pros:

Todo bien9
Siempre los elegimos
Gracias.

2026-06-27 • via Nuitee
O
Olliver • solo_traveller • cl
10
Pros:

Excelente estadía, muy comodo

2026-06-26 • via Nuitee
M
María Consuelo • solo_traveller • cl
8
Una muy buena experiencia, recomendable.
Pros:

La habitación era muy cómoda, si encontré que contenía pocas frazadas, yo que vengo del sur, pensé que pasaría frío, pero la verdad es que no, dormí cómoda y confortable. El desayuno agradable, lo que si encontré un poco desordenado la ubicación de las cosas, quizás tener todo mejor distribuido y con nombre, me confundí entre la sal y el endulzante, no encontraba las tazas, agregaría palta para combinar con el huevo. La ubicación es excelente, frente al cerro alegre un lugar muy turístico y de hermosa vista, tiene el metro al lado, la plaza Sotomayor, en pleno centro urbano de Valparaíso. El personal también muy agradable y cercano. Gracias.

2026-06-26 • via Nuitee
D
Diego R. • solo_traveller • cl
7
2026-06-25 • via Nuitee
A
Astudillo • solo_traveller • cl
10
Pros:

Muy cordial el personal y muy paciente en todo muchas gracias a ibis

2026-06-24 • via Nuitee
P
Paulina • family_with_children • cl
10
Descanso y entretención
Pros:

Desayuno rico y variado, las almohadas fantásticas, elegimos el IBIS en Valpo por su ubicación muy cerca de lugares turísticos de nuestro gusto.

2026-06-23 • via Nuitee
M
Marcelo • solo_traveller • cl
9
Ibis Puerto Valparaiso
Pros:

La ubicacion

Cons:

No tengo comentario

2026-06-23 • via Nuitee
L
Luis Antonio • couple • cl
9
las 3 B
Pros:

no aplica.

Cons:

no aplica

2026-06-22 • via Nuitee
R
RCortezO • solo_traveller • cl
10
Pros:

Buena habitación, cómoda, buena temperatura.
Buen Desayuno.
Agradable hotel, buena atención del staff.

2026-06-22 • via Nuitee
P
Paola • solo_traveller • cl
10
Pros:

La limpieza del lugar es la razón por la que siempre los prefiero

Cons:

No me gustó que no hubiese shampoo y bálsamos en el baño.lo demás estuvo muy bien.

2026-06-21 • via Nuitee
G
Guy • solo_traveller • fr
9
Pros:

Hôtel très bien placé
Personnel très aimable et aidant
Très propre

Cons:

Néant

2026-06-20 • via Nuitee
C
Claudia Alejandra • family_with_children • cl
7
Bien, precio calidad
Pros:

Relación precio calidad BIEN

Cons:

Personal del desayuno desagradable

2026-06-20 • via Nuitee
A
Alvaro • couple • cl
10
2026-06-19 • via Nuitee
F
FC • family_with_children • cl
10
2026-06-19 • via Nuitee
C
Cristian • solo_traveller • cl
9
Estadía fin de semana
Pros:

El desayuno contundente

2026-06-18 • via Nuitee
G
González Cortés • solo_traveller • cl
6
2026-06-18 • via Nuitee
L
Lilliana • solo_traveller • cr
9
2026-06-15 • via Nuitee
C
Carolina • solo_traveller • cl
6
Pros:

Lo mejor es la ubicación, y que estaba muy limpio

Cons:

Lo peor es que tengan vasos desechables en el baño, vaso de café como parte de los accesorios del baño. Tampoco me gustó que se deba pagar por separado el estacionamiento, y que al elegir habitación con vista al mar sea con vista a los contenedores.

2026-06-14 • via Nuitee
P
Pablo Barrera • extended_group • cl
10
Pros:

la Ubicacion

2026-06-10 • via Nuitee