ibis Valparaiso

Hotels
•
ibis
8.3 (3578 reviews)
Avenida Errazuriz 811 , Valparaíso , cl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great Location
Friendly Service
Comfortable Rooms
Cons:
Food Quality Issues
Value for Money Concerns
Cleanliness Complaints

Categories

Cleanliness
8.1
Cleanliness was mentioned positively, but some issues regarding the overall condition were highlighted.
Service
8.9
The service received high praise for being friendly and helpful across multiple reviews.
Location
8.8
Numerous reviews pointed out excellent location near key attractions and views.
Room Quality
8.4
Rooms were described as comfortable with several positive comments, though some issues were noted.
Amenities
8.1
Amenities received mixed reviews, particularly about the lack of variety in food and some service issues.
Value for Money
7.9
Several guests felt the hotel was overpriced for the amenities provided.
Food and Beverage
7.6
Food quality received considerable criticism; however, breakfast was generally appreciated.
Overall Experience
8.6
Positive experiences overall, with guests recommending the hotel despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:23

Property Description

Prime Location

Hotel Ibis Valparaiso, just 200 meters from the pier and 2 km from La Sebastiana museum, offers the perfect base to explore Valparaíso.

Modern Amenities

Enjoy free Wi-Fi, a restaurant, and a business center during your stay. The rooms feature private bathrooms, flat-screen TVs, and air conditioning for your comfort.

Exceptional Service

With a 24-hour front desk, our dedicated staff is always available to assist you during your stay.

Book your stay at Hotel Ibis Valparaiso now and experience the best of Valparaíso with ease.

Important information:

Please note all guests under 18 years of age must present valid identification (ID or passport only) upon check in and be accompanied by a parent or legal guardian (proof of custody or notarized parental authorization is required).

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.

Pets can be accommodated for CLP 12,000 per pet per night upon request. Valid up-to-date vaccination documents must be presented on arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 3578 reviews
Cleanliness: 8.1
Service: 8.9
Location: 8.8
Room Quality: 8.4
Amenities: 8.1
Value for Money: 7.9
Food and Beverage: 7.6
Overall Experience: 8.6
R
Ronald • couple • cl
8
2026-04-04 • via Nuitee
L
Leonel • couple • cl
8
Pros:

La ubicación está cerca de un metro

Cons:

El aseo

2026-04-03 • via Nuitee
S
Sobarzo • family_with_children • cl
10
Pros:

Habitación y desayuno

Cons:

J̌

2026-04-03 • via Nuitee
B
Błaszczyk • couple • pl
9
2026-04-02 • via Nuitee
M
Maritza • couple • cl
8
Pros:

El desayuno muy bueno, y la limpieza del baño, habitación excelente.

Cons:

Buena ubicación.. ya q fui x trabajo, pero para salir a caminar es un poco inseguro.
la TV de la habitación q me toco, no fue de mi agrado...mala grafica.

2026-04-01 • via Nuitee
C
claudia • couple • ca
10
Muy lindo lugar
Pros:

Todo el personal muy amable y atentos

Cons:

Los cojines

2026-03-31 • via Nuitee
H
Hernan • family_with_children • cl
9
2026-03-30 • via Nuitee
S
Sonja • solo_traveller • ch
8
Angenehm für Kurzurlaub
Pros:

Zentrale Lage, Blick auf Meer und Hafen

Cons:

Schlechtes Wifi, konnte nicht via WhatsApp telefonieren.

2026-03-30 • via Nuitee
C
cristina orihuela • family_with_children • cl
10
Pros:

Comodidad limpieza y cordialidad

2026-03-30 • via Nuitee
S
Susana • family_with_children • cl
2
Pros:

Ascensores eran rapidos

Cons:

Paredes sucias, me salió un pelo en ensalada cesar, me dieron un volcán de chocolate sin helado, por que no tenían, y las habitaciones no tenían conexión con la recepción. Me toco hartas cosas malas, y a tener en cuenta el estacionamiento se paga 5500.

2026-03-30 • via Nuitee
J
Jordana • couple • cl
7
Buena, pero con ruido hace errazuriz
Pros:

Está ordenado y limpio.

Cons:

solo que no pudimos dormir por el Ruido de una discoteca, pedimos cambio de habitación y no nos ayudaron

2026-03-29 • via Nuitee
K
Klaudia • couple • at
8
2026-03-29 • via Nuitee
D
Denis • family_with_children • cl
10
2026-03-29 • via Nuitee
C
CARMEN • family_with_children • cl
9
Comodidad
Pros:

Excelente ubicación, cerca de red de trenes, puerto y movilización pública.

Cons:

Espacios para desayuno en hora peak

2026-03-29 • via Nuitee
R
Renato • family_with_children • cl
9
comodo y limpio
Pros:

ubicacion y desayuno

Cons:

mayor opcion en carta

2026-03-29 • via Nuitee
C
Cristian • couple • cl
8
2026-03-29 • via Nuitee
M
Mauricio • family_with_children • ar
8
2026-03-28 • via Nuitee
C
Cinthia • family_with_children • cl
8
2026-03-28 • via Nuitee
G
Gisela • solo_traveller • ar
10
2026-03-27 • via Nuitee
M
Manríquez Leiva • family_with_children • cl
5
Pros:

Atención de personal

Cons:

Problemas de tv conexión wifo iluminación olor humedad

2026-03-24 • via Nuitee