ibis Valparaiso

Hotels
ibis
8.3 (3524 reviews)
Avenida Errazuriz 811 , Valparaíso , cl

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great Location
Friendly Service
Comfortable Rooms
Cons:
Food Quality Issues
Value for Money Concerns
Cleanliness Complaints

Categories

Cleanliness
8.1
Cleanliness was mentioned positively, but some issues regarding the overall condition were highlighted.
Service
8.9
The service received high praise for being friendly and helpful across multiple reviews.
Location
8.8
Numerous reviews pointed out excellent location near key attractions and views.
Room Quality
8.4
Rooms were described as comfortable with several positive comments, though some issues were noted.
Amenities
8.1
Amenities received mixed reviews, particularly about the lack of variety in food and some service issues.
Value for Money
7.9
Several guests felt the hotel was overpriced for the amenities provided.
Food and Beverage
7.6
Food quality received considerable criticism; however, breakfast was generally appreciated.
Overall Experience
8.6
Positive experiences overall, with guests recommending the hotel despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:23

Property Description

Prime Location

Hotel Ibis Valparaiso, just 200 meters from the pier and 2 km from La Sebastiana museum, offers the perfect base to explore Valparaíso.

Modern Amenities

Enjoy free Wi-Fi, a restaurant, and a business center during your stay. The rooms feature private bathrooms, flat-screen TVs, and air conditioning for your comfort.

Exceptional Service

With a 24-hour front desk, our dedicated staff is always available to assist you during your stay.

Book your stay at Hotel Ibis Valparaiso now and experience the best of Valparaíso with ease.

Important information:

Please note all guests under 18 years of age must present valid identification (ID or passport only) upon check in and be accompanied by a parent or legal guardian (proof of custody or notarized parental authorization is required).

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.

Pets can be accommodated for CLP 12,000 per pet per night upon request. Valid up-to-date vaccination documents must be presented on arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 3524 reviews
Cleanliness: 8.1
Service: 8.9
Location: 8.8
Room Quality: 8.4
Amenities: 8.1
Value for Money: 7.9
Food and Beverage: 7.6
Overall Experience: 8.6
V
Volker family_with_children de
8
2026-03-07 via Nuitee
P
ponce family_with_children cl
5
2026-03-06 via Nuitee
N
Nora Soto couple cl
9
muy buena
Pros:

Excelente ubicación, nos permitió dejar el auto estacionado y poder disfrutar de caminata por el centro de Valpo.

Habitación confortable.

Muy rico desayuno

Cons:

nada

2026-03-06 via Nuitee
C
Cecilia family_with_children cl
8
Pros:

Excelente habitaciones

Cons:

Poca variedad de productos en desayuno buffet

2026-03-05 via Nuitee
J
Javiera couple cl
10
Pros:

Estaba limpio
Buen desayuno.

Cons:

El agua de la ducha no salia del todo caliente.

2026-03-05 via Nuitee
A
Alex solo_traveller fr
9
2026-03-04 via Nuitee
D
Débora family_with_children ar
10
2026-03-04 via Nuitee
K
Karen couple cl
9
buen lugar
Pros:

ubicacion y precio

Cons:

ruidos externos

2026-03-03 via Nuitee
P
Pablo family_with_children ec
10
Excelente
Pros:

Las instalaciones y los alimentos.

Cons:

Los pasillos de los dormitorios pueden mejorar en la limpieza

2026-03-03 via Nuitee
P
Paloma couple cl
7
Pros:

Ubicación y vista

Cons:

El desayuno muy poca variedad

2026-03-03 via Nuitee
C
Carolina solo_traveller cl
10
2026-03-02 via Nuitee
J
JUAN NICOLAS solo_traveller ar
7
Recomendable
Pros:

Muy bien equipada

Cons:

Falta mantenimiento

2026-03-02 via Nuitee
Y
Yasna solo_traveller cl
5
Fin de semana descanso y estudio
Pros:

La vista y ubicación

Cons:

Vidrios muy sucios
Poca variedad en comida y tragos
Poca seguridad para vehículos

2026-03-01 via Nuitee
A
Arnold family_with_children cl
10
Pros:

Las personas del hotel y la ubicación

Cons:

Que no haya una zona de fumadores al interior

2026-02-28 via Nuitee
H
Hebert couple cl
10
Pros:

Todo

2026-02-27 via Nuitee
A
Arturo family_with_children cl
10
Pros:

En general muy bien en todo. Nos habíamos quedado en este hotel hace algunos años atrás y mantiene sus buenas condiciones, tanto en relación a sus instalaciones y el buen trato de su personal. Nuevamente una muy bonita experiencia.

2026-02-26 via Nuitee
M
Manuel family_with_children cl
8
Pros:

Ubicación, camas , desayuno

Cons:

Que no tenga estacionamiento, que no tenga frigobar

2026-02-26 via Nuitee
J
jaime couple cl
1
Más o menos mucho que desear
Pros:

Nada

Cons:

Televisión antigua
Piso mal mantenido
Techo parchado por goteras
Desayuno básico
Baño lavamanos poca agua
No era grato estar en la habitación
Comparado con otros hoteles y valor similar mucho que desear no me gustó malo nota 2 con suerte no tenía un basurero ni frigo bar muy básico

2026-02-26 via Nuitee
C
Carlos family_with_children cl
9
Pros:

Su ubicación con movilización a la puerta

Cons:

Los espacios de comidas son chicos

2026-02-25 via Nuitee
F
Fco family_with_children cl
10
2026-02-25 via Nuitee