ibis Valparaiso

Hotels
•
ibis
8.3 (3846 reviews)
Avenida Errazuriz 811 , Valparaíso , CL
+56 32 280 2300

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great Location
Friendly Service
Comfortable Rooms
Cons:
Food Quality Issues
Value for Money Concerns
Cleanliness Complaints

Categories

Cleanliness
8.1
Cleanliness was mentioned positively, but some issues regarding the overall condition were highlighted.
Service
8.9
The service received high praise for being friendly and helpful across multiple reviews.
Location
8.8
Numerous reviews pointed out excellent location near key attractions and views.
Room Quality
8.4
Rooms were described as comfortable with several positive comments, though some issues were noted.
Amenities
8.1
Amenities received mixed reviews, particularly about the lack of variety in food and some service issues.
Value for Money
7.9
Several guests felt the hotel was overpriced for the amenities provided.
Food and Beverage
7.6
Food quality received considerable criticism; however, breakfast was generally appreciated.
Overall Experience
8.6
Positive experiences overall, with guests recommending the hotel despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:23

Property Description

Prime Location

Hotel Ibis Valparaiso, just 200 meters from the pier and 2 km from La Sebastiana museum, offers the perfect base to explore Valparaíso.

Modern Amenities

Enjoy free Wi-Fi, a restaurant, and a business center during your stay. The rooms feature private bathrooms, flat-screen TVs, and air conditioning for your comfort.

Exceptional Service

With a 24-hour front desk, our dedicated staff is always available to assist you during your stay.

Book your stay at Hotel Ibis Valparaiso now and experience the best of Valparaíso with ease.

Important information:

Please note all guests under 18 years of age must present valid identification (ID or passport only) upon check in and be accompanied by a parent or legal guardian (proof of custody or notarized parental authorization is required).

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.

Pets can be accommodated for CLP 12,000 per pet per night upon request. Valid up-to-date vaccination documents must be presented on arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.3
Based on 3846 reviews
Cleanliness: 8.1
Service: 8.9
Location: 8.8
Room Quality: 8.4
Amenities: 8.1
Value for Money: 7.9
Food and Beverage: 7.6
Overall Experience: 8.6
C
Cecilia • solo_traveller • cl
7
Pros:

Ubicacion, vista, habitación, desayuno

Cons:

Cuando se llegó al hotel no estaba lista la habitacion, pese a confirmación

2026-09-12 • via Nuitee
C
Claudia • solo_traveller • cl
8
Très bon séjour
Pros:

Chambre spacieux , très bon petit déjeuner

Cons:

Un peu loin du centre ville

2026-09-12 • via Nuitee
I
IVAN • family_with_children • cl
7
2026-09-12 • via Nuitee
A
Aparicio • solo_traveller • cl
7
Pros:

El personal cómo siempre muy atento, todo ordenado y limpio

Cons:

Aire acondicionado/calefacción en mal estado y no hubo solución

2026-09-11 • via Nuitee
B
Benito Antonio • solo_traveller • cl
10
Futuro de Valparaíso?
Pros:

Fue una buena experiencia, cerca de todo

Cons:

Valparaíso está muy descuidado

2026-09-11 • via Nuitee
L
Luis • solo_traveller • cl
9
Pros:

La habitacion, el espacio, el dasayuno.. muy bien!

2026-09-11 • via Nuitee
V
Valentina • couple • co
10
2026-09-11 • via Nuitee
P
Patricio • couple • cl
10
Comodidad.
Pros:

Ubicación

Cons:

Falta mejorar restorant.

2026-09-10 • via Nuitee
C
Cristina • solo_traveller • cl
6
Pros:

Las camas .

Cons:

Que al bajar a tomar once , en los días que estuvimos , nunca hubo sándwich.
Que la ducha no tuviera donde afirmarse , dado que el piso es muy resbaloso .
Que no tuvieran toalla de manos .

2026-09-10 • via Nuitee
V
Vanessa • couple • cl
10
Buen lugar en precio calidad y buena atención de personal
Pros:

La buena atención de los chicos en recepción, eso hizo mucho el cambio en la estancia

Cons:

La verdad un poco la variedad del desayuno pero se entiende al ser que fuimos en un dia de corrida

2026-09-10 • via Nuitee
B
Barahona • solo_traveller • cl
9
Pros:

todo limpio y muy comodo

Cons:

nada

2026-09-10 • via Nuitee
L
Leiva • solo_traveller • cl
9
Buen lugar
Pros:

Cómo siempre , lugar limpio

Cons:

La poca variedad al desayuno

2026-09-10 • via Nuitee
J
Juan • couple • cl
7
Cumple con lo básico
Pros:

La Ubicación

Cons:

El servicio pudo ser mejor. Más cordial.
El desayuno cumple pero no era espectacular

2026-09-10 • via Nuitee
J
Julio • couple • cl
10
2026-09-09 • via Nuitee
H
Hector J • solo_traveller • cl
10
2026-09-08 • via Nuitee
F
Francisca • solo_traveller • cl
10
2026-09-08 • via Nuitee
A
Alessandra Leao • solo_traveller • br
10
Pros:

Localização.

2026-09-08 • via Nuitee
A
Alcayaga • couple • cl
7
Pros:

la cercania con el centro

2026-09-08 • via Nuitee
J
José • couple • cl
10
2026-09-08 • via Nuitee
A
alberto • couple • cl
7
volveremos
Pros:

Lo que ocurrio es que habíamos pagado un up grade para tener habitación con vista al mar pero nos dieron la 710 que no la tenía. En todo caso, nos devolvieron el up grade.

Cons:

la vista al mar de la habitación. Era vista a la línea del tren

2026-09-08 • via Nuitee