Park Hyatt Busan

Hotels
Park Hyatt
9.2 (505 reviews)
51, Marine City 1-ro, Haeundae-gu , Busan , kr

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Outstanding service
Breathtaking views
Cons:
Location is far from main attractions

Categories

Cleanliness
9.19
The hotel room was perfectly clean.
Service
9.66
The staff were warm, welcoming, and attentive to guests' needs.
Location
8.2
The hotel is located in an area far away from most of the attractions of Busan.
Room Quality
9.65
The Corner Suite was incredible and the rooms are elegant and comfortable.
Amenities
9.18
The swimming pool and fitness center were excellent.
Value for Money
9.14
Good price for an hotel of this level.
Food and Beverage
9.19
Delicious breakfast with panoramic view and a variety of traditional dishes available.
Overall Experience
9.36
The overall experience was amazing, making the stay truly special.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:51

Property Description

Luxurious Accommodation with Spectacular Views

Exquisite Rooms and Suites: The Park Hyatt Busan offers luxurious accommodation with warm beige tones, wood and textile décor, and French oak flooring. Enjoy stunning views of the city and Busan Marina from the floor-to-ceiling windows in each room, equipped with modern amenities like a 55-inch flat-screen TV and a granite bathroom with a separate rain shower and bathtub.

Indulgent Spa and Dining Experiences: Relax and rejuvenate at the 20-meter indoor pool or Lumi Spa & Fitness with massage services and seven treatment rooms. Indulge in a culinary journey at Dining Room for premium steak and seafood, Living Room for authentic Italian cuisine, and Lounge for a casual meeting spot with afternoon tea sets and panoramic views.

Convenient Location and Services: Situated near Busan Marina and Haeundae Beach, the hotel offers free WiFi, free parking, shuttle, and limousine transfer services. Explore nearby attractions like Nurimaru, BEXCO, and Haeundae Beach, all just a short drive away.

Experience luxury and comfort at Park Hyatt Busan - Book your stay now!

Important information:

An extra bed must be requested at the time of booking. It is subject to availability, and cannot be accommodated in Twin room types.
Guests under the age of 16 are not allowed to use fitness facilities.
Guests under the age of 16 are not allowed in the sauna.
Guests under the age of 12 must be accompanied by parents to use the swimming pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Wed, Apr 22, 2026 until Wed, Apr 22, 2026
Swimming pool: Closed from Wed, Oct 21, 2026 until Wed, Oct 21, 2026
Sauna is closed from 2026-10-21 until 2026-01-14
Sauna is closed from 2026-03-19 until 2026-03-18
Sauna is closed from 2026-04-16 until 2026-04-15
Sauna is closed from 2026-05-14 until 2026-05-13
Sauna is closed from 2026-06-18 until 2026-06-17
Sauna is closed from 2026-07-16 until 2026-07-15
Sauna is closed from 2026-09-17 until 2026-09-16
Sauna is closed from 2026-10-15 until 2026-10-14
Sauna is closed from 2026-11-19 until 2026-11-18
Sauna is closed from 2026-12-17 until 2026-12-16

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PUS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 17 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 505 reviews
Cleanliness: 9.19
Service: 9.66
Location: 8.2
Room Quality: 9.65
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
C
Clement couple us
10
2026-04-11 via Nuitee
R
robbil_13 NONE Dallas, Texas
10
The ocean view rooms are worth going
Pros:

We had a corner ocean view suite and it was amazing. Could have spent our entire time there just looking at the view. Amazing drone show one night which we watched from there. Room technology was impressive. Breakfast is an extensive buffet plus options to order. The diningstructure is a lot of small rooms so it feels intimate.

2026-04-08 via Tripadvisor
1
15jungk NONE
10
Perfect stay in Busan
Pros:

The hotel was very clean and quiet, the view was beautiful, and all the staff were veryfriendly.
Highly Recommend This Hotel

2026-04-06 via Tripadvisor
O
Ossi family_with_children fi
10
2026-04-06 via Nuitee
E
Eugene family_with_children kr
10
2026-04-05 via Nuitee
L
Lene couple no
10
Fantastisk hotell i (utenfor) Busan
Pros:

Kjempeflott hotell i Marine city. Enkelt å ta metro til ulike steder vi skulle. Kjempefine rom, fantastisk frokost og veldig bra treningsrom.

Cons:

Ingenting

2026-04-05 via Nuitee
M
MichaelKade1956 NONE Scottsdale, Arizona
2
Stay away from Park Hyatt Busan
Pros:

Worst hotel experience of my life. I would advise that you not stay here. They live off the view of the harbor and that is their ONLY redeeming feature. Everything else is a disappointment . Cold and undercooked food, staff that cannot be bothered to say “Hello” or “How are you”. Televisions that are 10 years out of date and don’t even work in your language.

2026-04-04 via Tripadvisor
1
123Hami Family
4
Don’t expect too much - regular business hotel
Pros:

So far not so good. Location is apparently a bit difficult in Busan in general as there is no proper city centre.
Arrival was a bit messy, first we needed to call
Twice about our luggage which took two hours to arrive to our room. We went for a lunch in the meantime, and the lobby bar staff was far from attentive. Table was not cleared before we got the coffee, and the staff was just trying to push the dishes around to find a place for the coffee. Food was delicious though!
Also, we were asked if we would like an upgrade, which I would have happily paid for, but it is not an option to upgrade only for part of the trip and change rooms in the between. (Or upgrade to suite x4 the original price, when this is not exactly a luxury hotel, but an upper class business place.) don’t propose upgrading if it is not possible!
Room is spacious and value for money ok, though need for renovation is visible on textiles and doors. Amenities basic business hotel le labo.
No whatsapp to concierge and have not been able to catch the concierge before arrival. Do not bother with the virtual chat or the live agent version as both just tell you to call the concierge (which is not convenient if you only have data roaming).

2026-04-04 via Tripadvisor
E
Eduardo family_with_children es
9
Pros:

Vistas insuperables

2026-04-04 via Nuitee
9
965michaelc965 Family Santa Monica, California
10
Great staff, service, and property!
Pros:

My daughter and I arrived late into Busan airport and was stranded in a long line in the rain. Uber wasn't working. Grand Hyatt concierge, Ben, came to the rescue by arranging for a taxi to pick us up. Property is immaculate, food is excellent, and service was above and beyond. And, as a Hyatt Globalist, the property really made me feel like I had earned the status. I would HIGHLY recommend!

2026-04-02 via Tripadvisor
H
howardwu888 NONE San Jose, California
10
A Masterclass in Luxury and Service at Park Hyatt
Pros:

From the moment you step into the sky lobby, the Park Hyatt Busan sets a standard that few hotels can match. My recent stay was nothing short of spectacular, blending world-class design with the kind of intuitive service that makes a trip truly memorable.
The architecture and the floor-to-ceiling views of the Gwangan Bridge are undeniably breathtaking, but what really elevates this property is the caliber of the team.
Rooms are Impeccably designed, minimalist yet cozy, with high-tech touches that actually make sense.
Scenic Walks and Waterfront View.
1.Dongbaekseom is a beautiful coastal park
2. The Bay 101
3.Haeundae Beach

2026-04-02 via Tripadvisor
J
jchoi2323 NONE Houston, Texas
4
Disappointed
Pros:

Beautiful view but rooms were disappointing and service staff need more training. Compared to other similarly priced properties including JW Marriott in Jeju and Four Seasons in Seoul, this hotel was a big disappointment.

2026-03-31 via Tripadvisor
E
Emily couple au
10
Lovely large hotel in a great area
Pros:

Great views from 30th floor, pool and hot tub and gym had good views as well, staff were very friendly and helpful, room was really spacious. Everything exceptionally clean. There was a tv for the bath!

Cons:

They do not provide a fridge - the minibar is at 12 degrees and the sign about this is in Korean so I only realised after we bought a lot of things to be kept in the fridge. It is not convenient to have to ring up every time you want something out of the fridge so we only stored the things we had once and then didn’t buy anything that needed refrigeration after.

2026-03-30 via Nuitee
T
Thom couple kr
8
최고의 전망, 세월이 느껴지는 객실
Pros:

위치와 시설, 서비스가 좋았어요. 전망은 말할 것 없이 좋았구요. 발렛파킹도 좋았습니다. 조식은 꼭 드세요. 조식 식당 전망이 끝내줍니다.

Cons:

약간 노후화된 느낌이 객실 곳곳에서 느껴졌어요.

2026-03-29 via Nuitee
F
Flyer18823069214 Business Newport Beach, California
10
Exceptional service!
Pros:

Great location, oversized comfortable and well designed room with harbor views and an extremely well trained and helpful staff! I’m half way through my trip and everything has been exceptional.

2026-03-27 via Tripadvisor
S
sallmard couple fr
9
Excellente éxpérience.
Pros:

Hotel parfait en tout point: localisation bord rivère,cambres de très bonne taille,pdj de qualité et personnel très serviable et à l'écoute.

Cons:

Rien

2026-03-27 via Nuitee
A
Abraham couple sg
8
It was ok
Pros:

Great service

Cons:

Restaurant not up to par for a 5 star hotel

2026-03-22 via Nuitee
C
Cheng Wei couple tw
8
2026-03-22 via Nuitee
M
Minsu couple kr
10
Pros:

좋은위치 , 좋은뷰 , 친절한 직원들

Cons:

변기 수압이 너무 약해요,,,

2026-03-19 via Nuitee
S
S3129YPcelinel NONE
10
Excellent Team & Professional Service Team
Pros:

After a long international flight, the service at this hotel stood out immediately. The staff demonstrated a high level of professionalism, attentiveness, and genuine care. Clear and comfortable communication in English further enhanced the overall experience.

A special mention goes to the gentleman at the first-floor bell desk on March 16, whose outstanding service and attention to detail were truly commendable.

2026-03-18 via Tripadvisor