Sheraton Bursa Hotel

Hotels
Marriott
8.8 (113 reviews)
Odunluk Mahallesi Akpinar, Caddesi N, Bursa, Bursa, 16110 , Bursa , TR

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Newspapers in lobby (surcharge)
Area shuttle (surcharge)
Electric car charging station
Hot springs nearby
Comprehensive recycling policy
See all facilities

Review Highlights

Pros:
Excellent service
Peaceful environment
Cons:
Old bathrooms
High prices

Categories

Cleanliness
7.65
The bathrooms are old and the water pressure is low, which impacts overall cleanliness perception.
Service
9.99
Hotel staff are described as incredibly attentive and the best seen.
Location
9.16
No specific comments, assumed standard quality for this hotel tier.
Room Quality
8.61
Rooms are okay but need improvements, especially in bathrooms.
Amenities
9.14
Not specifically mentioned, assumed standard quality for this hotel tier.
Value for Money
8.1
Customers feel the hotel prices are high compared to Turkish standards.
Food and Beverage
9.15
Breakfast should be included in the price, but generally acceptable.
Overall Experience
8.62
The overall stay was described as comfortable and peaceful despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:38

Property Description

Luxurious Accommodations and Amenities
Make yourself at home in one of the 171 air-conditioned rooms featuring minibars and flat-screen televisions. Stay connected with complimentary wired and wireless internet access and enjoy a variety of entertainment options.

Leisure and Wellness Facilities
Unwind with the indoor pool, sauna, and fitness center. Indulge in Turkish cuisine at Prusa Restaurant, or sip on your favorite drink at the bar/lounge. Additional perks include a coffee shop, 24-hour room service, and buffet breakfasts.

Convenient Location and Services
Explore nearby attractions effortlessly with the area shuttle. Enjoy complimentary wired internet access, business center, and express check-in. Event facilities, concierge services, and various shuttle options ensure a seamless stay. Book now for a memorable experience at Sheraton Bursa Hotel.

Important information:

  • The seasonal pool will be open from June to September.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAW

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8.8
Based on 113 reviews
Cleanliness: 7.65
Service: 9.99
Location: 9.16
Room Quality: 8.61
Amenities: 9.14
Value for Money: 8.1
Food and Beverage: 9.15
Overall Experience: 8.62
M
Mustafa Burak
10
Pros:

Mukemmel

2025-09-30 via Nuitee
F
Figen
10
Pros:

Teşekkür ederim

2025-09-24 via Nuitee
A
Ali Osman
8
Çalışanlar mükemmel
Pros:

Otel çalışanları mükemmel. Resepsiyon, garsonlar, bel boylar ve kat görevlileri inanılmaz ilgili. Muhtemelen bugüne kadar gördüğüm en iyi çalışanlar. Otelde tek bir eksik var o da odalar iyi ama banyolar çok kötü musluklar bayağı eskidi. Duştan çok az su geliyor. Uzun boylu ve Şişman adamların duş alması 2 saat sürebilir bu suyla. Ama genel olarak otel rahat ve huzurlu.

2025-09-01 via Nuitee
G
Gökhan
6
Pros:

Gut

2025-08-09 via Nuitee
H
Hakan
8
Otel ücreti çok pahalı.
Pros:

Makuldü. Beğendim.
Kahvaltı fiyata dahil olmalı.
Türkiye şartlarına göre otel ücreti pahalı
Fiyat performansa göre Çok pahalı.

2025-07-13 via Nuitee
H
Haifa
10
Pros:

Excellent

2025-06-17 via Nuitee
M
Mahmut
4
Pros:

Das hotel ist nicht zu unfassbar, was ich habe erwartet, die haben keibe Handtücher gewechselt.

2025-06-14 via Nuitee
S
Savas
10
Pros:

Herşey çok güzeldi.Teşekkürler

2025-06-07 via Nuitee
A
ALI partner
10
Pros:

The staff was helpful and friendly

2025-05-23 via Nuitee
E
Elvan
8
Pros:

Otelin havalandırma/ısıtma sistemi merkezi idi. Gece oda çok sıcak oldu, teknik ekip gelip havalandırma sistemine bakım yapmak zorunda kaldı. Bunun dışında bir sorun yoktu

2025-05-20 via Nuitee
S
Saliha
8
26.04.2020 ziyaretim
Pros:

Çeşmelerden uzun süre çamurlu su aktı. Onun dışında her şey güzeldi.

2025-05-01 via Nuitee
V
Verified traveler
4
Pros:

Ailemle birlikte Sheraton’ın Executive Deluxe odalarında sık sık konaklayan düzenli bir misafir olarak, her zaman profesyonellik, misafirperverlik ve saygı beklerim. Ancak son konaklamam, Sheraton markasına duyduğum güveni derinden sarsan bir hayal kırıklığı oldu.

2025-04-21 via Nuitee
V
Verified traveler
2
Discrimination and Unacceptable Service at Sherato
Pros:

As a frequent traveler who has stayed in five-star hotels across the globe, I have come to appreciate and expect a high level of professionalism, hospitality, and guest care—especially from internationally recognized hotel chains like Sheraton. I am also a regular guest at Sheraton Bursa, where I typically stay with my family in Executive Deluxe rooms, believing that the hotel offers a dependable standard of comfort and service.

Over the years, I have chosen Sheraton Bursa not only for its convenient location and comfortable amenities but because I believed the staff were well-trained to serve with respect and professionalism. Unfortunately, my most recent visit has shaken that trust entirely.

This review is not written lightly. What I experienced during my stay was not just a matter of poor service, but a deeply unsettling encounter marked by unprofessionalism, lack of basic etiquette, emotional distress, and most troubling of all—discrimination. I feel obligated to share the details of what happened, not only to express my disappointment but also to help ensure that other guests—especially loyal ones—are not subjected to similar treatment.

Even more disheartening is the fact that this was not the first time I have encountered problematic behavior at this property. However, I chose to give the hotel another chance in good faith. Regrettably, the events that unfolded during this most recent stay have led me to cut my trip short, reconsider future stays, and report t

2025-04-21 via Nuitee
E
Emre
10
Pros:

Her şey çok güzel fakat pazar günleri spa ve havuz hizmetlerini kapatmalarını garip bulduk.

2025-04-06 via Nuitee
A
Abdullah
6
Pros:

Kişisel temizlik

2025-04-03 via Nuitee
F
Fevzi
10
Pros:

Mükemmel bir otel konumu güzel temizlik muazzam karşılama muazzam çalışanlar muazzam herşeyi muazzam

2025-04-02 via Nuitee
V
Verified traveler
8
Pros:

Konum olarak çok merkezde olmayan bir otel. Küçük bir spa alanı var. Akşam yemek yemek için bir restoran yok. Oda ve servisten çok memnun kaldık.

2025-03-31 via Nuitee
V
Verified traveler
10
Great hotel
Pros:

The hotel experience at Sheraton Bursa is truly exceptional. From the moment you step inside, you're greeted with a warm and professional atmosphere that immediately sets a high standard for your stay. The rooms are spacious, comfortable, and thoughtfully equipped, offering a perfect blend of modern amenities and cozy elegance. Whether it's enjoying a delicious meal at one of their restaurants, unwinding at the spa, or simply taking in the breathtaking views of the surrounding landscape, every aspect of the experience is designed to make you feel relaxed and well-cared for. The attentive staff goes above and beyond to ensure your needs are met, making it a memorable and enjoyable stay.

By the way ,I really appricate for Mr Ahmet Izmirli.
He was so helpful.

2025-03-08 via Nuitee
A
Akin
10
Pros:

Küçük kızımla beraber sıklıkla bu otelde kalıyoruz her seferinde özellikle çalışanların sıcak yaklaşımı bizi evimizde hissettiriyor

2025-02-10 via Nuitee
V
Verified traveler
4
Memnun kalmadık.
Pros:

Girişte 2000 TL depozito aldılar. Sanki minibardaki gazozları alıp kaçacağız. 2 yıldızlı otellerde bile bu uygulama yok. Ayrıca bu durum rezervasyon öncesi belirtilmiyor. Kahvaltı salonu çiçek pasajı gibi bitişik nizam ve kalabalıktı. Sıra vardı. Daha ferah olabilrdi.

2025-02-02 via Nuitee